What clients say about HJ Towing & Recovery, Inc in Dillsburg (PA)
Quick and friendly service this weekend when our van needed towed from PA back to our dealership in MD. We appreciated the professionalism and kindness of the tow truck driver to our family.
Driving 83 north this morning ran over a metal plate that blew out my left rear tire. Had to stop in a bad spot, cars flying past, nerve racking changing a tire when Corey pulled up lights on. With a cordless impact driver, he was quick, professional, safely had us both alive and back on the road. Many Thanks to Corey.
Shout out to HJ Towing and Recovery garage in dillsburg!!! Once again they came to my rescue! Not only did they help Katie and I out when her car broke down in MD but they just saved me 7300.00. The dealership that was replacing Kate's motor which was under warranty, decided to try to recoup their losses by charging me 7300.00 for a transmission they broke! Long story short, I had the vehicle towed back to HJ Towing because I completely trust them and Dave saved the day! Not only did he find the screw up that the dealership made and tried to cover up but he worked through the weekend on Katie's car so we can get it to Nashville for her as soon as possible! Thank you so much HJ for helping me get a new motor and transmission FREE back in Kate's car!
My Tiffin RV became mired in a ditch along a hairpin turn, and HJ Towing came to the rescue. I marveled at the recovery specialist, Andy, who not only recovered the RV with no damage but did so with exceptional expertise. HJ Towing is a completely professional and courteous recovery service, which I recommend highly.
When traveling back from helping family in Ohio, (while towing our travel trailer with our van), the leaf springs broke on the trailer. The van's transmission failed at the same time. HJ Towing was very helpful in getting our trailer to their repair garage in Dillsburg. HJ mechanics quickly fixed our leaf springs. They also discovered some broken welds which they fixed for us. HJ let us stay in their parking lot over the weekend until we could find out the status of our van on Monday. They were very helpful and accommodating. The staff was friendly and kind to us. It was very nice to have such fast, considerate service in a very stressful situation with both vehicles breaking down at the very same time. We would highly recommend HJ Towing.
So I drove my RV back from New York. I take that I had the perfect vehicle and I took it to these guys and they did one hell of an inspection overall they had to replace two manifolds a rear spring and they got back to me in three days these guys are top-notch. I don’t know about the Carlisle shop but these guys in Dillsburg they bust their butt and I gave them guys $200 tip. Do you want good work done don’t go to an RV dealership go to these guys.
Voice of the voiceless
I highly recommend these guys before you go anywhere else. It’s not long to drive to Dillsburg PA
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Run fast, run far. Called around to find a place that would inspect my truck and camper as most places just don't have the room. I should have known better when HJ's could get me in next day when everyone else was weeks out, clear indication of very few repeat customers. Another indication, when I dropped the truck off, where you go in for the office was very ambiguous...... I actually walked into the office when apparently there's a window that you walk up to out in the shop. So when I walked in, I said I was dropping my truck and camper off for inspection. The reply was, ''OK but you can get out of my office now''. Who says that to a customer? Should have just walked out right there and left, but I needed my stuff inspected so I thought whatever. Fast forward a day, got called that both truck and camper failed. Truck supposedly needed a ball joint, even though 6 months before I had it aligned at another shop and they said nothing about a ball joint, and they absolutely would have because you can't properly align a vehicle with a bad ball joint. Truck had maybe 500 miles on it since then, barely drove the truck over the winter. Seems to me like they were just looking for work. Camper failed for 2 legit reasons, the right rear tail light the marker light was out, and the breakaway switch wasn't working. Common issue, those fail all the time.....but they also mentioned it failed because of the damage to the right rear of the camper. I bought this camper with damage there, previous owner backed into something and split the fiberglass open. It sat, rain got in and rotted the wood but the aluminum frame is completely fine. So, many years ago when I first bought the camper, I used 1 foot wide flex tape and taped the corner together. It has passed inspection 6 other times at 4 other stations with absolutely no one else even mentioning the damage. Plus, when I first bought the camper I drove it home on the highway with no tape on it at all. That flex tape is ridiculously strong and thick stuff, it's not going anywhere. So, I said I would not be paying for the repairs and just wanted to pick my truck up. Inspection on the truck= $32, ok that's reasonable. Inspection on the trailer= $70, completely ridiculous on a 10k GVW camper. If it was over 10k, then it's a ''heavy'' trailer and I would understand a higher inspection cost. I called the Carlisle HJ towing and they told me it would be $32 for a 10k or less trailer for inspection. So, when I picked the stuff up, I told him I called Carlisle and they said $32. He didn't believe me, so I literally called on speaker right in front of him.....they said $32, he started arguing with the guy from Carlisle, he transferred to someone else who also confirmed the $32, he argued with him. The second guy just ended up saying well that's what we charge and I guess each shop does their own thing and hung up. You think he lowered the price to $32? Nope, had to pay $112 for 2 failed inspections because of 3.5% upcharge for credit card of course. RUN AWAY, DO NOT GO HERE. You've been warned.
My car got a flat tire in Dillsburg and luckily I pulled into HJ Automotive repair shop. Not only did they look at and assess the damage on the spot, they also provided expert advice in its repair. Thank you for the phenomenal and excellent service especially when in a pinch. Highly recommend!
Don't take a Sprinter there. I had them do an inspection and a transmission service. 2 days later I found a puddle under the vehicle. Took it back and they tried to fix it, but did not. I had to fix it myself during my trip. They did not have, nor tried to obtain, the proper knowledge to do it correctly.
I cannot thank Dave enough for his assistance with my recent vehicle hiccups; from the phone call to the final outcome. Dave showed kindness, compassion, and professionalism through the whole process. Dave is knowledgeable and through the whirlwind of emotions Dave was upfront and forth coming. Reasonably priced! Even assisted with a hiccup that he most definitely did not have to provide guidance on. I cannot thank Dave enough. Highly recommend these guys!
My tractor literally broke down the street from them, and a random tow guy recommended them, so I said hey why not call them. Long story short, I got in at 6 pm last night, and they got me up and running by 143pm🙃 and they told me everything that was wrong with the truck... great, honest people to work with
Took my car there for a front wobbly wheel and no brake pedal.. they fix a brake line leak and replace the wheel bearing.. picked my car up and still have a wobbly wheel and no brake pedal.. took my car the next day to Mavis and they told me it was a defective hole bearing.. I paid $552 to get problems fixed it we're not fixed.. and when I tried to get a refund they only wanted to refund me $100 on a part that they charged me $135 for.. the part only costs 102 at the auto store.. they also told me they did not test drive the car after they performed the work.. which means they have no confidence and no work.. so the car was not safe for them to test drive but it was safe for me to drive home? Makes no sense to me.. I would never trust my car to this place again.. I'm not sure about the other locations but I know for sure that the location in Dillsburg absolutely does not know what they're doing
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