What clients say about James Automotive in Oil City (PA)
Kevin comes through once again! Can't say enough good things about these folks. -10 degrees out and my serpentine belt decided to explode. Kevin got me in that same day and up and running by the EOD. LIFE SAVER!
Horrible service the lady was rude and hung up on me this is not how you conduct business slowful I had the car there for over a week and it is still not done probably wont be done until sometime next week. I WILL NEVER USE THIS COMPANY EVER AGAIN nor will I refer them to ANYBODY EVER. The only reason I gave a 1 start is I had to rate them they don't deserve any star
This was my first time at this place and I did have a really good experience got me in took care of what I needed to do they're very courteous He explains things to you and also the assistant at the desk very nice very helpful I would recommend this place
Kevin is our angel. He helped me in a pinch when I couldn't get my truck in anywhere else, assured me that it was safe to drive and get us somewhere safer. Upon arriving back in the area, he repaired a larger fix than I could afford in a bigger city. I'm preparing for a big move across the country again, and he's the only one I trust to do the work before we leave.
Trust is a big thing..I trust this repair shop to always be up front with cost...do it right the first time..he's a busy guy but so worth waiting a bit for an appointment.
Been taking my vehicles to John for 35 years. He has always been able to fix any problems I've had. He is now semi- retired but his son Kevin has stepped up to keep his legacy going & he's been well taught.
First time having my car serviced here. Saved me money, was prompt, and did a good job. There's a reason I will drive 30 minutes out of my way, and it's because they do good work.
Family owned place they are good ppl Kevin is a good mechanic and so is his father fair priced and stand behind thier work very knowledgeable and competent
Took vehicle in so they can test drive it to try and determine the cause of the issue. Very friendly and knowledgeable, will return here for the repairs.
I have been taking my vehicles to James Automotive for years for any service work and inspections. I have complete confidence and trust in John and Kevin. Great guys to do business with! I recommend them to anyone & everyone.
I went in as a new customer and had my ball joints replaced, but when I asked how bad the brakes looked because they were old. I was told they were fine. My front brakes blew out a week later when I went to leave work, turns out they were completely done
I have taken my cars for service here for the past 20 years. Even though I moved away from the area, I go back when I need anything car related. They provide honest, dependable service at a reasonable price.
Installed the flex pipe for my 2001 Ford Escape incorrectly (didn't attach it to the hanger that's right next to it). With less than 7,000 miles it's already leaking. And they didn't even tell me about the rusted out frame at the time (over 15 months ago) until I had them look at the leaking flex pipe today
I am very new to the area, so I was worried about finding a new garage that I could trust. However, after my visit today, I am no longer worried.
The owners were very polite and fully explained everything. And they did it in a way that wasn't condescending, like I have experienced at other garages.
They were up front with the price of repairs, giving me a high estimate as the worse case, which was quite reasonable for the repairs that were required. Thankfully, the damage wasn't as bad as he expected so the bill was quite a bit lower.
I will be returning for any future repair work needed!
John and his son Kevin do great work. They are honest and skilled at what they do. I have been going there for more than 6 years now and would not even think of going anywhere else.
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