I called AAA to tow a mini van out of my driveway cause the transmission gave out. They sent Coopers. The driver was supposed to call when he was close. He didn't call. I live right off route six so I don't think he even slowed down to look. He called the office and said he wouldn't do it. I have two entrances to the driveway, the whole thing had been plowed and cindered, the one had a little snow on it with cinders and the other was clear. What a joke
Locked myself out of my car at 3 Springs Camp. Gary came all the way out here (hour and a half) to unlock my car. His wife answers all the phone calls and is very sweet!
Absolute life savers! My car went into limp mode 3hrs into a 6.5hr drive back to NY from Dover, DE & was pulling P0299 Turbo charger super booster & cylinder and 3 injection timing they picked up the tow job from AAA. It wasn't an easy or quick tow job either, but the driver was personable & prompt. A+++ SERVICE!
Being a single woman on the road at night alone and your car dies is the worst thing to happen. I used AAA and the gentleman that arrived in a timely matter was able to assist me and explain what I should ask the dealer the next time I go. So grateful and Thankful he got my car running!
Cooper's have always been very prompt when I need. service.
They are courteous both in the office and service.
Pride in a family run business shows when dealing with Cooper's
If I could give zero stars I would. We sat on the side of the highway for 4 and half hours. Just for the tow truck guy to come to us and tell us he was going to take care of another person before helping us. We called in at 2:30. The guy showed up at 7 to say that! Beyond annoyed. Never going to use this company again.
On 9/25/20 we had a flat tire on our Hertz rental. There was no spare tire and we required a tow. We called AAA and had the vehicle towed by Coopers. They were so helpful in a very stressful situation. Now months later Hertz is trying to bill us over $500 for a that tow. We contacted Coopers and they helped us obtain detailed information so that we can prove that AAA towed the car and that we shouldn't be charged. We strongly recommend them.
Towed from car accident. Did not speak to me at scene, was supposed to be AAA service, did not ask me where to take my car, just took it to his shop and didn’t answer phone when I attempted to call for details. When finally interacted-rude, unprofessional, and charges were ridiculous!
I called Coopers to tow my truck that was maybe 2 miles down the road to a repair shop maybe 3 miles up the road from the truck. Charged $120 and despite 5 of my fiancé’s coworkers telling him what was going on with the truck, he disregarded their input and yanked the truck on the bed with everything still locked up. If it hadn’t been icy, we would’ve been looking at drive train, engine, overheating issues, and other issues on top of what already needed to be repaired. As far as we’re concerned, he’s damned lucky he didn’t damage our newly bought truck with the way he handled it.
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