NAPA Auto Parts - Northeast Parts Group in
Bangor (PA)

Fair and courteous staff.

I get parts from these guys regularly. Always helpful and great to work with. Never an issue with getting off the shelf parts. If they have have access and can get it they do very quickly.

I’ve been going here very often, lately. They go above & beyond to make sure you’re taken care of & are always super helpful.

Great place for anything automotive

Two dudes standing around. One pretends to answer the phone so the other has to "help". 2nd dude is lost trying to find parts in the computer. Phone dude lets him drown. Do yourself a favor and drive 10 minutes away to any other parts house.

I just went in and asked the gentleman if he could let me know what size bulb I needed for a tail light. The other little man on the left rudely said THAT'S WHAT GARAGES ARE FOR !! 1st of all other auto part stores are always will to help. 2nd of all I will travel to windgap from now on!!! My advice to others, travel to windgap or even stroudsburg. Unless you wanna be insulted!!

Great customer service. I've been dealing with them for years. Highly recommend them.

Great customer service

I like this place. The staff is pretty knowledgeable and helpful. NAPA sometimes has stuff on sale.... like synthetic motor oil.

Friendly, helpful

Napa is completely insane with their prices I'm 67 years old and I think I only went to Napa twice in my life because they are totally nuts on their prices on their tools and whatever they sell even parts so I'm not picking on just this store I'm picking on the franchise itself

Great staff. Always helping out to find you right part.

Had an RV part, who knew.

Always easy in easy out

Nice store and well laid out. They had the parts i needed. Thanks.

Everything for your auto needs. I needed double sided tape to attach a brain guard. The sales technician found exactly what I needed. Very helpful and friendly.

Muy buen sitio, con muchos productos y accesorios para autos.. Buenos precios, y excelente atención con mucha amabilidad del personal.... Es la tercera vez que compro partes de mi auto en el establecimiento, y estoy muy satisfecho...

Very helpful employees! Thank you very much, I do appreciate your help.

Well one experience I had was I noticed the shelf empty of brake clean, so I asked the kid at the counter that looks like Rufio from captain hook if there was any in the back , so he disappeared in the back for about 3 minutes comes back empty handed tells me there is about 15 cans in the back the walks right past me to go sit down and take out his phone ! I was flabbergasted, and then every other time I go here asking for parts everyone behind the counter is unfriendly and acts like it's a hassle to look up parts ! Then the quotes I get are 1/3 to triple higher costs than at competitors! This place is a bust visit other napas just not this one in bangor ! Steer clear !

It's Napa.. generally helpful counter people...

Staff was helpful & professional. The battery we needed was in stock and priced competively.

Always parts you need.

Very helpful

People here don't wear masks.

No one was wearing masks.

For the size of this new location the retail section is very small, the staff are more concerned about playing on their phones and when they do get your attention the bearded fellow is always cranky and has one word answers for your questions, not very helpful, I’ll stick with advance or autozone !