AutoZone Auto Parts in
East Greenville (PA)

I was in a bind and Rob did what was possible to get me the parts I needed to get back on the road. Great service.

I needed a new passenger headlight and engine air filter. Zach was so kind and helpful, he replaced both for me! So nice! Thank you!

The customer service was good

I couldn't be happier with the service that Donnie provided. He was exceedingly patient and waited on the phone with me to make sure EVERYTHING was as it should be and we got the order placed! Highly recommend

This is my closest AutoZone store and I've had good experiences here. The workers are usually friendly and relatively knowledgeable. I've learned to call ahead to make sure they have room in their oil tank before bringing over my five jugs of used motor oil. AT&T/Cricket cell phone service is basically non-existent for me in this store, but that's pretty much the same in the Walmart right there too. If they don't have the part you need, they can usually get it from a nearby store by the next day.

After being broken down 45 miles from home, on the PA Turnpike, in 100° heat, and having to have the car towed to this location, it was great to find that the part my car needed was actually in stock at that location. The lady at the register that day was very helpful and pleasant to deal with even while the stores A/C appeared to be not working at peak performance that day.

Needed a single O ring to replace one that wore out. Only had sealed $12.50 multi kits. I needed to size the o ring to see if it was metric or Imperial. They said they couldn't help me and if I opened the packaging on the kits I couldn't return them and shrugged me off. No help, and no interest in helping. Went to Ace Hardware got the help I needed and spent $1.39 for what I needed.

Very unpleasant visit. Walked in to the store and wasn't greeted at all by the 2 workers. It just opened and I was the only one in the store. I couldn't find what I was looking for and when I went to the counter I wasn't acknowledged for several minutes. Eventually the clerk looked up and said I'll be with you in a minute or 2. He was counting money. After counting all the paper money he continued to count all the change. It was slow and painstaking. I couldn't believe it couldn't wait and he wouldn't want to help the customer that was waiting. After about 5 minutes and of waiting for the clerk to count the money, I left and went to Walmart This was the second time I experienced a real lag in the response from the staff. I will not be going to this store again. Too slow.

I needed a rear wiper blade for my car and Jordan was so helpful to quickly find what I needed and installed it in this freezing weather. 👍🏻👍🏻👍🏻

I frequent this store and lately things have been good. They’re helpful and have much better quality, service and prices than Napa.

Thank you so so much for helping a NAVY MOMMA!!! YOU GUYS ARE THE BESTEST EVER!!! I APPRECIATE YOU MORE THAN YOU KNOW!!! GREAT SERVICE SO KIND WENT ABOVE & BEYOUND!!! 🙏👇❤️🤍💙🇺🇲

I want to extend a huge thank you to Robert Lucas at AutoZone in the Commercial Account Department. Robert consistently goes above and beyond to ensure we have all the parts we need to keep our customers on schedule. His dedication and exceptional service makes a real difference in our operations, and his proactive approach is truly appreciated. Thanks to Robert, we can rely on timely deliveries and accurate orders, which helps us maintain a high level of service for our clients. Highly recommend his expertise and commitment! Robinson's Automotive Specialist, LLC

I ordered a part at the store and paid 12$ for overnight shipping so that I can pick it up the following day. Well it’s the following day and the store hasn’t received my part. So I waisted 12$ on hope that the company could deliver the part in the scheduled time. I’ll be using advanced auto from here on out. Thanks for wasting my time and money AutoZone really appreciated.

Very nice guy who was working there and he helped my friend find the right windshield wiper for her car and he was very pleasant and very helpful, Thanks,she made it home safely in the storm! Greatly appreciated!

This will absolutely be the last time I go to auto zone. Went to make a return and was dismissed by the cashier who claimed the product had been used. This woman Jennifer was disgusting in Her customer service telling me to get the f out of her store. All while the manager stood there watching saying nothing. The product i had was unused and untouched, returning it only because the same product is on Walmart shelves for half price. She treated me like an ignorant pesant and it was totally unwarranted. I've never been disrespected this way in my life and certainly not at a store in which I'm a member. All this for a 14 dollar bottle of cleaner. Shame on you autozone for hiring this type of person. And shame on the manager for standing there allowing this sort of treatment of your customers. This is outrageous. Autozone needs to fix this problem, remove that employee and the manager.

Went to make a return of a product bought at auto zone less than 24 hours prior, and was told to "get out of my store" by what seemed to be the worst associate if ever met. Was met with undeserved attitude by her and the manager who stood by casually as his employee belittled me saying I tampered with the product. Jennifer Rymer ought to be fired for her terrible customer service and poor representation of company that I've spent 1000s of dollars of the years.

Some of the best people I ever met and they definitely were informative beyond. Very helpful and solved issues. Absolutely hard working people who have skills.

I ordered wiper blades online for pick up. The order ready for pick up within minutes. When I arrived, I was trying to remove my wiper blade when Bill ran out of the store and warned me that many people get their fingers pinched with my type of wipers. He offered to install both wiper blades. I had wiper blades installed here in the past and the employees had a difficult time switching out my wipers. Bill had them swapped in no time. Very knowledgeable and fast. Thanks, Bill!

I needed a specialty tool, they had it. Easy to find, good price. I needed help finding the dialectic grease, the gentleman came right out and helped. He reminded me of of my accumulated reward dollars. All around good visit.

I am so thankful for Michael’s help today. I had a break light out and didn’t know the first thing about what type of light to buy, how to replace it, etc. Without hesitation, Michael came out to the parking lot to look at my car and help figure out what light we needed. He not only helped us get the correct light, he installed it for me! Again without hesitation. Thank you for your help Michael! I appreciate your kindness and willingness to help the way you did!

The associate Mike is always friendly, courteous and helpful. That is the main reason for the 4 stars, pricing is high compared to Walmart next door for basic items. But when we have to order special parts, it's been a positive experience.

Mike provided me with a wealth of knowledge in helping me solve my questions. I happen to be more of a visual or hands-on learner, and (without telling Mike this), he went on the computer and showed me images of the parts I'll need, pointed out where they'll need to go on the car, and the reasons for drawing up his conclusion. What a great experience for my first time at this location, and I certainly intend to continue my business here after the excellent quality of service I was given. Mike is a great advocate for the company and their brands. Thank you Mike at AutoZone located in East Greenville, Pennsylvania!

I did not find the staff member that I talked to very helpful. I explained my issue and that I had come to them for their professional service and was basically told “good luck”. I was trying to buy your parts...

I needed wiper blades for my daughter's car and was extremely happy with my service.Jen waited on me. She found me the best wipers, installed them and inspected the rear one for me, She notice a tear. We went back in the store and she took very good care of me.All stores should have such a great employee. I was dreading this errand and it turned out be be a very good experience.

Was able to go in quick and get the stuff I needed fast. The staff are also pretty friendly and helpful, I needed to remeasure my windshield wipers just to double check I was getting the right side, and the nice staff member gave me their measuring tape to use. They also held the line for me to quick go out and measure and come right back in to purchase the wipers.

Sales rep was very helpful store was busy at the time. I realized the most important customer is the one you're dealing with and I agree .There was quite a backlog of people waiting. Half the people were just waiting to have their items rung up. My suggestion is to have a register designated strictly for customers buying off-the-shelf items so they don't have to wait in same line While others are having Parts looked-up and having their cars OBD scanned that just my two cents. The store had the items I needed in stock which worked out good. I visit the store regularly and having a register solely designated for customers not needing something looked up would benefit the store greatly.

Two young men who worked there were too busy talking to each other to help me, even when I asked. They simply pointed me to the end of an aisle. They were not waiting on anyone. I finally found what I needed and had to wait for an older gentleman to come from the back to check me out. They don't deserve their jobs.