I recently took my vehicle to John at Able Auto Specialists for engine repair and brake service, and the experience was exceptional. The team demonstrated professionalism, integrity, and efficiency throughout, with no hidden fees or unnecessary upselling. They promptly diagnosed and resolved the issues, provided clear explanations, and restored my car to optimal performance. The value was excellent, and the workmanship was outstanding—I highly recommend their services.
Able Auto saved our family trip.
They are amazing humans.
My 2016 Range Rover blew a radiator hose doing 75 mph uphill, while taking my family to Great Wolf Lodge from Syracuse, NY.
They drove to pick up my special part after hours, brought it back, installed it and got us on our way.
Thank you!
My car broke down on 380S and AAA towed me to this service. I live 3 hours away and broke down after hours. The owners couldn't have been nicer. They made the repairs at a very reasonable cost and didn't rush me to return to pick up the car. I highly recommend this business! ⭐⭐⭐⭐⭐
Hands down the best mechanic in the area. I drive all the way from East Stroudsburg just to go to Able Auto, passing at least a half dozen other shops. Everyone at Able Auto is focused on getting your vehicle repaired/maintained without pressuring you into anything unnecessary. Vehicle has always been done when they said it would be.
Took my car in right before closing because a big plastic part was hanging off the front of my car. It was fixed in a few minutes, and they helped me out free of charge! They came through for me in a big way. Very good people there. Thanks for all the help!
I want to take a moment to recognize able auto. I have been using them for years and believe it or not I was unaware of google reviews and ratings lol. So that written I have always had a good experience with this shop and they have always accommodated me. Good work ain’t cheap and cheap work ain’t good. And I find that the work is always good and if something isn’t right, it’s always made right. Thats the experience you receive when dealing with a local owner and local shop.
I like to support local small businesses and will continue to do so…
⭐️⭐️⭐️⭐️⭐️
I had the most amazing experience at Able Auto Specialist! I came in for an inspection after another place told me I needed all four new tires, but Elane and her team gave me an honest assessment. She checked my tires, explained everything clearly, and let me know I passed — no pressure, no upselling, just genuine care.
Elane was so kind and compassionate — we had a great conversation, You can tell she truly cares about her customers and treats them like people, not dollar signs!!
The inspection was very affordable and worth every penny for the peace of mind I left with. If you’re looking for honest, kind-hearted, and skilled mechanics, this is the place!! I’m a lifelong customer now — thank you, Elane and team! ?
Extremely poor customer service. I found these guys to be extremely unprofessional. Can't speak to the quality of their work but other reviews do that, go and look at them and make a decision. This is just on their customenr service, which is the beginning of any interaction. They seem to be all about money, and the moment they realize they can't squeeze a buck from you, their attitude become even more unprofessional and rude. They over charge for simple work.
We had a flat on Friday late afternoon as they were closing up, they stopped everything and helped us ans we were on our way back to home. They totally sCes us! We live 2 exits away from the shop but we will be back!!friendly and honest people.
These are the loveliest people you can trust with your car. John the owner is an absolute legend and knows more about cars them most. He will not rip you off, will tell you exactly what is wrong with your car and will tell you to save your money on things you don’t need. I bring all my vehicles to him and honestly is the best mechanic in the Poconos, extremely knowledgeable and honest. His prices are some of the fairest in the area. He is not a throw parts at it mechanic he diagnoses the problem and will not change a part unless he is absolutely sure it needs to be replaced.
Great people. Great customer service and fair prices
Lovely staff, treated everyone who walked through the door with respect and a friendly attitude. They helped me out when I was in a bind, on the way to a family event. Diagnosed the issue with my car and fixed it immediately at a fair price.
Poor customer service . I’m not sure why the services was so poor . I don’t want to make it racial but this is PA. I get to the shop and ask for an inspection. Able tells me ok he needs my insurance and registration, no problem . I hand him my registration and email my insurance. He walks away after about 10-15 min of standing there I yell out to see what’s going on . Able is sweeping I ask what’s going on he says he’s sweeping to get the lift ready and if I’m in hurry he can’t help me . I got up out of there at the very lease he could have explained to me the process and what’s going on .. after standing in his place of business I didn’t even have a price ..
On Saturday 6/10/2023 Brought In a 2016 Dodge Dart after calling in to see pricing on axle labor. Turns out it was cheaper than some places around so we bit the bullet using new mechanic. Very nice people in the beginning and fixed the axles called us and we thought all was well. Kid you not. The next day. Our brake fluid started draining as we checked there was a nice hole in the brake line. We lost brake power on the highway which caused us to check and noticed the brake light on also could of gotten into a bad accident. Had to replace the brake line due to brake failure. 6/12/2023 walk in and the woman already caught a defensive attitude without even realizing why we were there in the first place and pretended that she didn’t even know who we were 2 days later but had no problem taking the money. The mechanic in the back also broke one of our tire caps during the repair. We NEVER had any issues with the braking system at all even getting it looked at 2 weeks prior to going here to get it fixed. Leads me to think this cannot be a coincidence.
Needed a used tire to get back on the road Memorial day weekend. Was taken care of very quickly even though they were already working on other cars. Price was great.
They currently have my car and the engine needs to be redone. They worked on my car last year but it wasn't as serious as this. I see a lot of bad reviews but I think they're requirement is to be straightforward and respectful. I see positive interactions between them and other customers. The only thing I've seen so far is if someone's rude they don't tolerate it. They've patiently waited for me to find/get an engine. I will change edit my review to either 5 stars or less contingent on the outcome but so far so good!
A coworker of mine had suggested this place so I went to check it out. Went there around 8:20am for a vehicle inspection. The men there were very nice and helpful, and I was out in no time! Inspection was good(save for the wiper blade) and I will definitely be coming back again!
They did a great job putting my tires on and balancing them. They held my rims for several days as my car was in the shop, and their patience was a blessing. Will be coming back for my tire related needs.
I needed help installing two new tires ASAP. I called the shop and was greeted by a gentleman who told me that I could come in as a walk-in. The very next day, I headed over there early in the morning. I was greeted by both a gentleman and a woman who were both very friendly. My car was serviced and I was out of the shop in an hour. The prices were reasonable and the service was great. I will be coming back to get more work done on my vehicle. I recommend this shop.
This is definitely not the friendliest place there is and not big on costumer service. Asked the guy if he checked the check engine he said no when I asked how come he said it wasn't asked to be done...I asked if they don't do it as a courtesy specially with new costumers..the guy got upset I had to tell him to chill out because I didn't say he did anything wrong I'm just asking because that's what I'm used to. The guy said he been doing this for many years and that's not his problem we didn't ask. Is it my fault this shop does not know how to catch bees with honey?...this is the kind of shop that takes your money and when you turn around badmouth you...stay away from this shop unless you don't mind being treated like their doing the work for free but charging you for it
I love these folks I live in Boston Massachusetts when my son needs work done on his suv I call they are very accommodating and nice no nonsense repairs extremely reasonable and very honest I've never had an issue with any of the work done at able I wish there were more mechanics like this available that thre a wonderful find for me.
I have been a customer at able auto for over 4 years now my son has also had a number of things repaired over this time on 3 different vehicles I could not be happier with a mechanic or price for the repairs performed I've never once had to return for an issue or have never blocked at this price I find them to be good honest more than fair business owners and would recommend anyone in need of an auto repair try his services I can most certainly say you would be hard pressed to find better workmanship or s prices at most places !!! John has always treated me and my son more than fair
Helpful and honest people! Very understanding and reasonable. They won’t ever try to oversell to you or “fix” things that don’t need to be fixed. No BS which is getting rare to find in auto shops these days. Very knowledgeable and capable mechanics. They also have used cars as well. Very honest and upfront about everything that they do here, and their handiwork and repairs are always second to none.
OMG, they are the best. Work with you, as well as they complete your car in the same day. No nonsense with these people, they come through and their prices are fair. They have brought my 2004 dodge neon back to life,
Able Auto is hard working and honest. Very few auto shops in the country are trustworthy. The owner will tell you exactly what is wrong and present affordable options. Obviously affordability will depend entirely on the make and model of vehicle and availability of parts.
His shop does not try to cheap out, cut corners, hold vehicle hostage or say something is broke when it's not. I'll add that people with the negative comments on the site probably don't understand cars, availability of parts or have an expensive vehicle beyond their life style. I made that mistake once with BMW. The length of time to make repairs can very because there are other cars being worked on. The work is thorough so don't expect poor Walmart style in and out quality. Quality takes time.
I had work done at Able Auto of over $1500. I like that the place is super clean for an auto repair company and honestly they did amazing work. My car is driving like new. Smooth! Where I had an issue is the customer service. It could have been far better. I was left waiting for well over an hour and that was very upsetting. But outside of that, these guy's did 5 star quality work.
my husband first had work done on his car here and he was more then impressed with their knowledge and friendliness. About a week later i had my car towed to their shop...thank god i came to them! They fixed my car at a great price!! Customers for life!! Thank you!
Lost the brakes on my truck while camping out near Tobyhanna PA. They got me in quickly and did a great job replacing the brake line and caliper. The price was fair and the staff are very friendly. My thanks, recommendations and 5 stars to them.
