What clients say about Z-Tow Auto Repair and Towing in Tobyhanna Township (PA)
I came in with my Nissan Rogue due to a noise while driving and making turns. They test drove the car a few times to see if the issue was resolved. When one theory didn’t pan out, they continued searching for the issue. They were persistent and diligent. At the end, there were a few issues and most importantly, the differential needed to be replaced. I was warned not to drive the car back to NYC because it might break down. (I listened and only drove locally.).
The had me look under the car with them to walk me through the issues. My husband and I decided that at the cost of replacing such a large piece in an old car, it probably wasn’t worth the investment.
The secretary gave me advice about cars. She was knowledgeable and friendly. If I am ever in this situation again while in PA, I will go back to them again.
Needless to say, 2-days after I left, the car broke down. Pieces of the differential fell off and oil started spilling after a huge noise. Now we’re on our way to get a new, more dependable car based on their advice.
Great experience this is my second time using z towing and they are very accommodating and pleasant. Service time is great, customer service is dead on. Will recommend anytime. Thank you Z towing.
Everyone is very friendly and honest there! Rather than wasting thousands of dollars, Zach kept it real and told me that I should take my car to the dealership(Nissan) to get my transmission checked out. He also advised me to get my car towed because it wasn’t in the best condition to drive! He didn’t try to take my money or take advantage cuz I didn’t know about cars. He made sure I was safe, gave me car advice, and even pointed me to the right direction! If you don’t have a trusted place come here! Zach will keep it real with you and has ur best interest in heart!
Honestly 5 stars isn’t even enough!
My family and I were driving down memorial blvd today hot something in the road causing us to not only get a flat tire but whatever it was also flew up and punctured my fuel tank as well! Pulled off immediately and couldn’t have been a better spot, right in front of a-tow auto. Zach was beyond helpful!! He loaned us his personal vehicle for us to get back home because I’m almost 9 months pregnant and wouldn’t have in the tow truck with my husband and daughter. He loaded my car up on his truck and brought it back to our house (45 minutes away) for an amazing price!!
I would recommend him and his company for any towing or mechanical needs 100%!
Zach, thank you again!!
My husband got stuck in a ditch going uphill during the crazy snow we had in Mount Pocono. Our insurance roadside assistance was useless, had us waiting 2 hours while sticking halfway out on the road in a really dangerous spot without anyone dispatched to get us. I took my other car and the kids to Walmart to see what we could figure out. I had my husband call Zack’s shop in the meantime to see what our options were because it was clear that our insurance wasn’t going to get us help. Zack had me meet him at the gas station, loaded all of us into the truck, went and got my husband and his car out of the ditch, got it fully turned around, and then followed behind me with them in the truck to make sure we all made it safely while I drove back to a more reasonable place to leave the car until the roads were clear in the morning. If I could give him 20 stars I would! He also bought a bottle of water for my husband since he was stuck for a while. Absolutely the best.
I hit a pothole tonight and luckily pulled over in Z-tow’s parking lot. Two personnel from the company came right out and jumped immediately into action to help get me back on the road. They were extremely helpful, kind and went out of their way for me. I truly appreciate the fantastic service they gave me in my time of need! Highly recommend them!
Z-Tow is who you want to call period. I have had an amazing experience every time. I am a solo-mama raising a lil boy and the owner always makes sure we are safe and the job is completed as well. At the most reasonable price in the area. Highly recommend!
Best Towing Company Hands Down
They were reasonably priced/cheap, knowledgeable, trustworthy, and prompt. I recieved my vehicle repaired within the time they said it would take (1-2 days, ended up being only 1 business day)
Also whenever I need a tow I call these guys 24/7 and 7 inches of snow, Z-Tow has your back. Zach the owner was friendly, quiet, and professional, however, he has a pot belly and should probably eat less and exercise lol.
They literally helped me so much. Communication was excellent. The tow was cheap. It was 1,2,3. Very trustworthy people. I would definitely come here again
If you don’t believe God works through people, meet Zack, he’s living proof. I was on the highway when the car started to shake weirdly. All of a sudden my tire popped on the middle of the highway and we had to pull over fast. We found Z Towing on google. We called, he came. I asked if he knew where I could get a tire. He said he actually has tires and if I wanted we could go to his shop really quick to check if he had ones that fit on my car. Mind you it’s maybe midnight at this point. We went to his shop. He had the tires. Once he put my car on the lift, he notices that all four of my tires were bad, bald, and was showing thread. He said he could change all 4. He gave me a price which was BEYOND fair. I was blown away! He was extremely friendly, extremely professional, personable, just an overall good person. People like Zack are extremely rare to come by in this day and age. He changed my tires and also checked my oil and added more. I have no idea what I would have done or what my day would have looked like with no car, thanks to Zack, I no longer had that worry. Truly heaven sent. I am beyond grateful, words could never express. Zack thank you! From the bottom of my heart…thank you. I will definitely be doing business with him from now on and I recommend everyone to head over to him for any repairs or towing. You will not be disappointed. That’s a promise
Usually when I go to a mechanic I just automatically assume that I'm going to get ripped off. Lol in this case, it didn't happen the lady at the front desk(ashley) was really nice and understood when I couldnt make it last minute to my first appointment due to issues with my 6 month old. when I rescheduled and came back, the mechanic was really honest. And didn't try to.
Overcharge me on anything. definitely Will be coming back.
100% satisfied with the service. It was my first time in this shop and I'll definitely be going back next time i need service. l was having a problem with my van starting so it wasnt major problems but I was greeted by the front desk right away, and couldn't of had it looked over and resolved any quicker then that. Thank you so much Z-Tow Auto Repair. See you again.
Best place EVER! If I could give it 10 stars I would! Everyone that works here is awesome! I wouldn’t take my car to anyone else, since I started taking it here! Zach is the best, and will literally go above and beyond for you!
Zach and his crew go above and beyond to provide excellent service....even when other places are closed. Wether you are local or from out of town and in a jam...Never hesitate to call Z-tow!
While driving home late last night, we had a flat tire on the road. I could not get the flat tire off the car. I contacted Z-Tow and spoke with Zack. Zack was incredibly professional and worked with me over the phone to get the flat tire off the car, and put on the spare. Although he did not need to come out to the site, he was incredibly helpful over the phone and was genuinely concerned for the well being of my family. He even checked in with me several times once we got back on the road to make sure we were doing okay. We are truly thankful for his help and would not have made it home without him. I would recommend Z-Tow to anyone who requires auto repair or towing service.
My friends and I were driving up from Jersey to upstate New York to get to uni and along the way our car began drifting to the left by itself a couple of times—luckily we came across Z-Tow Auto Repair and Towing! Everyone was very professional yet welcoming and understanding of how scared we were of being stranded in PA (it was already night). Though it was past operation hours they still put the car on the lift and gave it a look. Thank you so much guys—we were able to get home safely and with reassurance!!
I'd 100% recommend this auto repair shop to anyone in the area—very friendly, honest, and knowledgeable people.
I was driving on the highway with my two friends at around 8pm back to our college, which at this point was still two hours away, and my car started shaking and felt unusual so I pulled over on the side of the highway. We decided to go to this nearby auto repair shop. Although they were not supposed to check cars at this time, they were kind enough to put my car on the lift and check to make sure it was running smoothly, and then they even drove it to test and ensure it would be safe for us to get home. They saw we were in distress and helped me out in such a friendly, timely manner. Then, I asked how much money I owed them, and all they said to do was to leave a review once we got home safely. They didn’t even ask for money even after all of their efforts to ensure our safety and comfort. Excellent shop with extremely sincere and kind workers. I recommend to everyone!! And thank you from the bottom of my heart for all that you did!!
My daughter was driving with her friends back to school in Ithaca from NYC. They felt a shake in the car and felt that it wasn't safe. Found Z-Tow Auto close by at 7pm. The people there were absolutely friendly, helpful and downright fantastic. The gentleman, for whom I wish I remembered his name, drove the car on the highway, put it on the lift and checked every possible safety issue with the car ensuring that my daughter and her friends would be safe... honestly. I thank him and the whole staff for helping them and giving everyone peace of mind for the rest of their trip. Thank you, thank you, thank you!
I had the pleasure of using Z-Tow Auto Repair today. My Jeep just stop working it would not start when drove to check my mailbox. In must say I was extremely impressed with their service. They arrived the time they provided, the driver I think Zack was efficient with getting my Jeep on the tow truck. He even went above and beyond to take me and my mom home. We would’ve walked home. It’s refreshing to find a business that truly values their customers.
Overall, I highly recommend Z Tow Auto Repair for any automative repair needs. I will definitely returning to them.
All I can say is Thank You. When I tell you his attitude was all positive and truly diagnosed my car, Saved the issue & showed me what to do if need be. Y’all we would have been stuck in PA, Thank You! <3 DLW
I had just had my car repaired before travelling up this way. After a night's stay, I went out the next day and my car was hard starting AND I noticed an oil leak. I called around and Z Tow was the only company available to help.
I limped my car into their lot where they promptly took it in and began working on it. When trying to drive it out - it wouldn't start. After a quick diagnostic, they found issues my home garage failed to address. They worked hard and gathered parts quickly to get me back on the road. Within a few hours, my car was driving like new.
I highly recommend this group - easy to work with, friendly, honest, and knowledgeable.
Thanks Z!
Best trained professional that assisted me when discussing business & a great
& honest person that doesn't do it just for business. Incredible person to have under contacts!
Zac is the man! Very professional and always there to help us. He is the best in the area hands down. Doesn't lie or cheat you on money too and always does the job correct. I won't go to anyone else but him. His team is great too!
Very fast towing, quick repairs, and friendly staff. I was stranded on the highway with busted brakes and they were able to get my car towed in under 10 minutes and fixed qickly. Prices were very fair too. Overall excellent service
