McDanels Towing in
New Castle (PA)

Got stuck in the snow. Called in at 10:21pm, received a second call from the driver to confirm on his way from another site across town. Had me out by 11pm. Great communication and extremely efficient service overall. I hope I never need them, but would 100% call again if I do!

Great towing service. Tylar was super communicative. He called me and sent pictures when he picked up the vehicle at the parking lot. He offered and came by my home to pick up the key so that the mechanics could get proper access to the car after he dropped off my vehicle. Very friendly and professional demeanor. Highly recommend. (They corrected the error of a previous tow company that had such poor communication.) This was night and day! Thanks Tylar and McDaniels Towing!

Thank you to Tylar, his professionalism, and courteousness. The company was super friendly from the time the owner answered the phone, until they got us to our final destination. Lucky to find these guys on a Sunday.

Tony was extremely friendly and was very generous. He made me feel at ease after my wreck. He also gave me a ride to pick up my kids and helped me get their car seats out of my truck. Thank you Tony! McDanels is awesome!

I was involved near new castle I had a dually truck with a horse in the back & this company responded so quick it was amazing. They kept me in the loop of everything after I left with my trailer and my other truck. Very respectful and trustworthy. Will be using again in the future if needed!

Very good experience. Quick arrival did not have to wait long and the driver Tyler was very friendly and did an awesome job and really helped keeping in touch when he was coming and when dropped off . Great service. I made sure to add Mcdanels to my contacts if ever need there service again.

Got stranded on side of the road coming home from Childrens Hospital in Pittsburgh. My insurance company had them come and I am glad they did! Tylar was the best he was there well before the estimated time my insurance company gave. Called me text me kept me up to date! He was phenomenal! He went above and beyond. If you use this company and you get him you will see what i mean. Couldn’t have asked for a better guy! Thank you Tylar!!!

McDanels towing has been the most professional and nice towing company I've worked with. They followed up to make sure I was aware of everything going on. They take pictures before and after moving the car which I feel is a must. I've dealt with a lot of tow companies and McDanels definitely is by far the quickest and my trustworthy towing company. Keep up the great work! Thanks again!

I can not speak highly enough about the tow truck driver Tyler. I had locked my keys in the car with the vehicle running. Not only did he keep me posted about his eta, but he was professional, polite and fixed the problem effortlessly! More than pleased. Thank you Tyler for a job well done!

I booked a tow through my insurance company. They were great! My tow truck driver Tylar was Fabulous, communicated very well & we arranged for me to get home to take care of my dog!!! It would be 5 stars, but the gentleman that I spoke with when I called to get updates, it sounded like I woke him up. I’m not sure if my questions were being relayed to the driver. I know these things take time but I got no information from him. Not even a guesstimate. But it all worked out in the end when Tyler called, gave me his ETA & the Plan, and all is good. My car is happily where it needs to be. Thanks Tylar!!!!! 👍🏻👍🏻👍🏻

I was impressed and grateful for McDanels Towing. They took care of me despite living in Pittsburgh (over an hour away). Both drivers that I interacted were efficient, kind and respectful. Tylar was especially helpful and communicative with me the entire process. It made having a flat tire a much less stressful event! Thank you!

Tylar was very professional. Showed up promptly and helped us get the vehicle loaded up even though it was missing the front passenger wheel. He helped us figure out the best way to load it with absolutely no damage. He got it to where it was going and the mechanic said that he got it to come right off the truck with no issues. I can’t say enough good about them and the professionalism they showed. I would recommend them to anyone!!

I had to call my insurance, and they sent McDaniel's. The driver, Austin, was friendly and efficient. He got to my location and had my car loaded within the estimated time and got me and my car to the dealership safely and on time for my appointment there, too. I really appreciate the help. Thank you!

These guys were awesome!!!! So nice with a positive attitude that made the process so much easier when I was already stressed out. Awesome at communicating time frames. Even sent me a picture of my Jeep at the dealership to let me know it got there safely. Will Definately use them again.

Having to have your car towed is never fun, but this was easily the best and least stressful towing experience I’ve ever had. The driver, Tylar, was super professional, called to let me know when he was would be there, came on time and made sure I had a ride home from the mechanic once we dropped the car off, which I really appreciated. Top notch service - I would definitely call them again.

They are such an amazing and nice company. Our tow truck driver's name was Tylar and he was very friendly, professional, and made the experience easy and there was no hassle at all. I recommend them for any of your towing needs.

I filed the ticket with my Roadside assistance at noon. The car still was not delivered to my Mechanic a few miles away at 5pm. Promised latest delivery time was at 2:30pm. There was a problem with the ticket ( my insurance ) and then with the winch on the tow truck needing repair ( the towing service). Once the driver and truck were dispatched the service was great. Just woefully delayed. I was grateful to have access to a second car and my son to deliver it. Otherwise this would have been a whole afternoon lost.

My weekend took a turn for the worst and my truck broke down while I was towing my camper an hour from home. I pulled over, popped my hood open and I seen a Mcdanels tow truck pass by. Andy took the time to stop to see if my family and I were ok and to offer advice on what may be causing my issue. After deciding to have it towed he made sure my family was taken care of and that the process was as smooth as possible. I’d highly recommend this company to anyone in need of a tow!

Waited for 3.5 hrs for these other tow companies, but not McDanels Towing. One call, he was there 5 mins early. I got stood up by 3 tow companies, that's my "roadside service", included in my ins policy. Services I'm paying for in my premiums. He was kind, honest and ohh sooo nice. I would use them again. I wonder if you can request a certain tow company when you call in for roadside service! Xoxo bw. Ps-im going to try

1st ever google review for me. I Setup Road side Assistance through this company. Initial wait time was an hour, which is fine. After an hour and 20 I called and the driver said he was 13 min away. 40 minutes later I called back and they said they got “stuck” on another job and it would be at least another 60 minutes. I had an 8 year old waiting in the cold with me for 2 hours. If you don’t want the service call, just reject it. It’s dangerous and a bad business practice to lie.

I had been wanting almost Five hours for AAA to dispatch someone to tow my car. Some how my request got lost in their system. When they finally contacted McDanels Towing, they arrive within an hour or so. Very professional, friendly service. Thanks so much for the great service.

I was in real squeeze and needed to get my truck towed but it would have cost me well over $300. I spoke with Justin who immediately proceeded to explore different options and was able to get me squared away with 0 upfront fees. He was knowledgeable and personable. His driver got to me within less than a hour and like Justin, the driver was awesome. I highly recommend this company. They were a true blessing for me and I am thankful.

Great experience towed both my truck and fifth wheel camper some 60+ miles very nice guys Justin the owner pulled my camper an big mike took the truck also had a large cargo trailer they brought another pickup for that could not of been any happier will definitely recommend to anyone

I would highly recommend Mcdanels towing! I was 90 miles away from home when my challenger broke down. The crew at Mcdanels took great care of getting my challenger onto the flatbed. And did it with a snowstorm on the way! Excellent rates! Thanks again guys!

I hit a deer in Allegheny County and truly received top notch service from McDanel Towing. Prompt, courteous,professional service was a really calming assist under my circumstances. Would definitely recommend this company.

Best tow truck experience EVER!! George handled my car with expert care and got us both home safely. He was very professional and knowledgeable. Please give that man a cookie, socially distanced hug, a raise and an extra day off.

Thanks to the owner of the company, sir Justin, who removed my rig (truck and trailer) from the interstate after I had a break failure on my truck. All other towing companies just promised but no one came. Justin did his work in professional way and for a reasonable price. Very helpful! Thank you!