What clients say about Robinson's Body Shop & Garage, LLC in Fayetteville (PA)
Brought a car here that needed an axel replaced and they over torqued the axel bearing nut and ruined it and then tried to sell me a new one after I already replaced it earlier that year. You have to torque these nuts to a spec and no doubt they just went crazy with the impact. The customer shouldn’t have to pay for the mechanics sloppy work. Seems like they only treat your vehicle right if you know someone in there.
After getting into a fairly bad accident during our vacation to Gettysburg, PA, our truck was towed to nearby Robinson's Body Shop & Garage in Fayetteville, PA.
The next day we went there to take a look at the damage in the daylight, and talked to the owner, Paul Robinson. He informed us that he could repair the damage and guarantee the repairs. We asked our insurance to do an estimate, and told them we wanted Robinson's to do the work.
The rest was smooth sailing. Paul kept us updated on the repair progress (fairly extensive front end work) all the way through completion. He even offered to meet me 1/2 way (we live over 6 hours away) to deliver our repaired truck!
The truck looked GREAT, and ran like brand new! We are very happy that we chose Robinson's for their honesty, transparency, customer service and value.
I was very impressed with the service I received from Robinson's Body Shop! They were quick to arrive on the scene, incredibly helpful and answered all my questions, loaded everything up extremely fast and were very helpful and flexible to work with. 10/10 recommend
After my wife had a tire blowout on 81 the Pennsylvania State police forced her to have it towed off before even giving us a chance to come to her aid and put the spare on.
Thankfully the owner Paul was very understanding of our circumstances and waved the storage fee since we couldn't pick up the vehicle until the next day. Paul is good people and really helped us out when he didn't have to. We had an excellent experience with them and wouldn't hesitate to call on them if we needed to again.
Awesome company! We broke down on vacation hundreds of miles from home. After many calls to other businesses that did not have enough manpower to accommodate us, Robinson's came to the rescue. From the phone personnel to the mechanic to the tow truck driver, all were extremely helpful and professional. They got us back on the road and safely home without breaking the bank. Thank you all so much for an excellent experience while I was losing my mind.
I had my car towed here by AAA when my alternator gave out. I was worried because I was new to the area and miles away from my old mechanic. I felt like the final price was fair, and they didn't try to upsell me on anything. For these reasons, I'll definitely be back in the future.
I can’t say enough good things about this team. Broke down on the side of I-81 400 miles from home with another 400 miles to go on my trip. Blew a transmission line on my truck which spilled on the exhaust and started a FIRE!
Fortunately, I had extinguishers to put it out but the truck suffered various damage.
I never thought in a million years that I would be back on the road that day but the mechanic Eric worked side by side with me to get my trans line fixed, and repair a burnt through gas line from the fire (yea, I got really lucky it didn't explode). Within 3hrs or so I was back on the road and made it to my destination. Absolute 10/10 service, I am so thankful I stumbled upon Robinson’s.
Robinson's did an amazing job on a project for the Chambersburg Youth Football Association recently. They did top notch work, while meeting a very tight deadline. We truly appreciate your support of our local youth! Please support the companies, like Robinson's, who support our community!
They towed my car from an accident that was 5 miles from their shop. They charged me $450 for the tow and then $50 for each day it sat on their lot. If you are looking for a tow, go somewhere else. Highway robbery at this place.
Great crew. Never had a problem and always received top notch service the whole way around. I've been going there for years and have always been happy. Many thanks and keep up the great job.
Want to that all who were involved with my Honda from the cheerie reseptionest to the attentive macanic who had emethy and carein helping a custermer in need to the courtisy owner and prompt delivery of parts. All profecinal respectful thaughtful in the needs of the custermer i want to thank each and e ey one of you personally to the young lady assisting in the lift of the car it was amazing doing team work promo excellent services.
Paul and his staff do an excellent job. I highly recommend their services. I see a handful of reviews of people upset about prices, but prices have been going up all around them and Paul still does everything he possibly can to keep his prices low and reasonable. I saw a complaint about $200-$400 tow, which sounds like a lot, but the price of towing has gone significantly up. The last time I had a car towed (Tom Shockey towed it) I ended up having to sell it to pay for it. The tow fee was $650 dollars and I had it towed from Waynesboro. I know it seems high, but that’s what it costs. End of the day, I know for a fact they care about people and do everything to make sure their work is excellent. Anytime I’ve called, they are always on top of things. I will never use another shop unless I’m stuck out of town.
Paul and his associates have been extremely kind and helpful throughout the entire process of getting my vehicle repaired. They have walked me through every step and make sure that myself and my vehicle are taken care of. Respectful business!
Will not recommend going to this place ever went to go get my heat checked they told me a system flush is wat I needed so came back when it was done they was like yeah everything good no worries heat is back on next day went out so I took it to the dealership I bought it from and they said a system flush was not done still had corrosion etc they told me they did a system flush twice so they definitely not looking out for the community they just took my money and messed my vehicle up even worse if I had a lawyer would be talking to him putting everyone on point before you Go don't get Robbed like I did
This is a place that does good work and truly values its loyal customers. They'll go the extra mile. We've used them for multiple things and each time was great service, trustworthy advice, and fair pricing. The first experience was what won us over. The starter went out in our older vehicle. My husband could easily fix this himself, but the old one was impossible to remove due to rust. He finally gave up and had it towed to Robinson's. It took them hours to remove it, but they didn't charge us the full amount of time. That's stellar these days, good luck getting that at a dealership! They had the vehicle longer than they anticipated due to the complications but kept him in the loop the whole time. That's what made us a repeat customer. We've had other great experiences there and saw first-hand how they take care of customers. I'd trust them with any job, hands-down.
They were able to get in the parts for our old pickup and install them within a days time, because they knew we needed it for work the next day. This service garage is pleasant, efficient, and honest.
I would highly recommend Robinson's Body Shop. I called because I needed my car jump started and they were at my house in a matter of minutes. When I got to the shop minutes later, they worked me in and got me a new battery promptly. Everyone I encountered there was polite, courteous, and professional. Thanks again for your great service!
My car was recently in an accident and was towed to Robinson's. Needless to say, this was stressful. First thing Monday morning, I went to the auto body shop to arrange for my car to be towed closer to my hometown. After speaking with the office person and the owner, I changed my mind.
Everyone took the time to answer my questions and later in the week Mr. Robinson spent quite a while on the phone offering helpful suggestions and guidance.
I would recommend this body shop/garage to anyone needing assistance. D.S-J 🕊
Towing .. organized crime is truely what comes to mind immediately following my experience with this company .. my 17 year old was in an accident .. state trooper ask if he could call a tow I agreed and said @yes, I just need it to get to my garage” comes back later says it’s been called I ask about it going to my garage .. troopers response “this place does body work” Weird right? Truck shows up gives me a price that is comparable to others .. when I tell it’s not going to them .. price doubles plus mileage and now he needs my credit ASAP.. I told him to him to leave .. the end of the story state trooper forced to let them tow .. to my facility .. they didn’t .. it went to there lot and I had to hire another service to remove it., total 260$ from Robinson’s .. they are criminals and the state troopers that refer are part of the problem ..
They are all very professional and respectful. My family and I have been very pleased with the outcome of all of our vehicles. They are very reasonably priced and get things done in a timely manner. I would recommend to anyone with no questions asked.
These guys go the extra mile for you,treat you like family,super service and very professional , I will not go any where else. You have a great team there,Thanks again. JB
Been using Robinsons for decades!!!!!!!!! Inspections, oil changes, tire rotations, touch up body work, once for towing! All great! Super friendly, trust worthy. Good people!
Good folks. Work honestly with us from start to fonish and did not excellent repairs to our car. It looked new when they were done. We are very happy with their work! Thanks...
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