What clients say about Creighton's Auto Repair Inc in Newtown Township (PA)
We have been customers of Creighton Auto Repair for over 24 years. They are Professional, Knowledgeable and very accomodating setting up appointments. Above everything else, they are HONEST! As long as we have Creighton, auto repair is not something we have to worry about. To us, having this peace of mind is most important!
I have been using Creighton's for over 25 years. They are extremely professional and I rely on them wholeheartedly to keep my cars on the road and safe! Easy drop off and pick up. Joe, Mike and the rest of the Creighton team are truly the BEST!
Reputable auto repair. Recommend to all. Saved me $1000 for work Fred Beans of Newtown said I needed which was totally unnecessary. Just had occasion to use this shop again with same honest and reputable results. Would never trust my car to anyone else thanks Mike and Joe.
Several years later and still getting remarkable quality service and honesty from the Creighton's. Wouldn't think of taking my car anywhere else!
I've got a 2005 Tahoe with 250K miles...needless to say it always needs something. Creighton's understands the car and the client...never recommends things I don't need but keeps it safe and passing inspection. Prices are competitive and I have never felt taken advantage of by this shop! Review finally prompted by Joe personally driving me and my car around to hear an intermittent wheel noise even on a very busy morning. Much appreciated!!
These guys are honest and solid technicians. Do you need anything else?
Update:. Just returned from dropping in on them with a tire that developed a slow leak. They checked it thoroughly and found nothing. I will keep an eye on it. They would not accept any money!
Creighton's provide excellent service at a reasonable price. Having tried other service centers in the area, I have found that Creighton's performs quality work , is reasonably priced, and are good communicators. Would highly recommend their services over the competition!
I made an exodus out of the area after using Creighton's services for well over a decade. Now I am reluctant to take my car to repair shops in my new area for I doubt that they will be anywhere as competent, reliable, honest and trustworthy as the folks at Creighton's. Oh, the pathos!
Not only do the folks at this shop steadfastly exhibit all the above positive characteristics but they are also really good fellow humans. They went out of their way multiple times to assist me in times of need. Superb customer service. Highly recommended.
PS - they are busy due to their great reputation so I suggest calling them to schedule an appointment a week or so in advance of any maintenance/inspection needs. As for acute auto issues, give 'em a buzz and I'm sure that they'll be able to accommodate you.
My mom's wheelchair van wouldn't start and couldn't be jumped, so called and they towed, diagnosed and repaired the van (faulty alternator), and even brought it back. Awesome service for an unbelievably reasonable price. This garage is the absolute best I've experienced in my lifetime of having lots of cars in many locations in PA, Maryland and Washington, DC. Give them a try.
Mike did an excellent job on the diagnosing and fixing my engine light continuing come on and off with no engine performance problems. The online searches led to a whole host of causes and solutions. Mike nailed it with a complete system review and analyzing the performance of each step in the system components. Totally solved this problem and the car never ran better. Great People, service and shop!
They are highly recommended ? A neighbor recommended them for our car. We were having problems with the dealership. Took our vehicle in and they took care of it in less than an hour!! Excellent shop, mechanics and staff!!
They wanted $550 to swap the alternator in my car. Labor only. The dealer book says 0.8 hrs for this job. Creighton's may need twice as long? So 1.6 hrs. Their hourly rate cannot be $350/hr unless they are curing car cancer or something. It's just greed...and that's one way to lose customers and reputation.
Five star all the way! I wanted to find a local, reputable, honest mechanic in the area. So I looked around and decided to try these guys. Had a great experience. Needed an inspection and new tires. Got a great deal. They ordered my tires and 1.5 hours later everything was done. Got me in and out.
The location is great too if you want to wait for your car. They have a waiting area or you can walk across the street and grab something to eat or walk a couple blocks to a Starbucks and hang out there.
I certainly will be back with our other car for service.
05/06/2020 - Wanted to support some local businesses during this pandemic and our cars needed some service. One of our cars just deed an inspection and the other needed a 60K mile tune-up. They did a great job with both. No issues. I will be back for future inspections, tires, etc. Great to go to a family run business.
Brought my car in for an engine swap few yrs back. Provided the engine, +$5k job. Figured they would be welcoming and accommodating on a big job. Did not feel that at all! Felt like I was bothering them. And when I got the car back, one of the cylinders wasn't working!! I understand it's my parts, but tell me!! No I got big surprise and they handed me a six cylinder car with 5 cylinders and said "bye"! All that needed to be done was computer stuff. They didn't want to be bothered. If you need an oil change, a break job, tires then I THINK they can manage that. BUT I WOULD NOT BRING SERIOUS JOBS TO THIS PLACE.
My Husband Robert wants to give Creightons this 5 star review. He brought his Ridgeline truck in for repairs and was so very pleased with the workmanship and reasonable cost of the repairs needed. This shop came highly recommended and did not disappoint. We will continue to take our vehicles to Creighton, as professionalism and honesty are important to us. We feel very confident putting our vehicles in their hands.
I have had a ton of experience with auto repair guys.
By far and away Creighton is kick ass!!
They don’t screw you over. They give you exactly what you need at a reasonable price.
If you are not totally happy with the garage you currently use, give Creighton a try. You will be very happy you did.
Chuck
These guys never cease to amaze me with the effort they put forth to provide top notch service. Whether it's as simple as an oil change with customer provided parts (yes, I spring for Royal Purple and Mobil 1 products) or competently diagnosing and repairing a tricky electrical issue with my wife's Honda, they always go above and beyond. The people are great and the prices are fair. What more can you ask for?
I have been taking my vehicles to Joe for about 15 years. I won't go to anyone else. Great service, nice people, and fair prices. They treat all of their customers as friends. More business need to operate like they do.
Brought my car in for my first PA annual inspection. They squeezed me in at my needed time early am, and I immediately felt good about my decision to bring the car here. Nice and knowledgeable folks at this full service auto shop. Though not the cheapest out there for the inspection, this group really seems to focus on helping the customer, and that is well worth the price.
these guys are honest, organized, and won't up sell you for more than you need. they have a friendly crew too which doesn't hurt. we've been doing business with Creighton's for maybe 6 years after the mechanic down the street damaged my car not once, but twice, and wouldn't own up to the damage.
I've been using the team at Creighton's for years upon the recommendation of my father. They know their stuff, and go above and beyond to not just do their work, but to help with invaluable information and advice. You feel like you've got a mechanic in the family.
Been using Creighton's since the late 90's after discovering the order writers and mechanics at the dealer receive a commission for all the (usually unnecessary) work they talk you into. I always feel comfortable that Creighton's work is done correctly, fairly priced, and only what's needed.
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