What clients say about NAPA Auto Parts in Newtown Township (PA)
I go to many NAPA and auto part shops all over NJ/PA for stuff for our business. I found myself at the Newtown NAPA for personal oil and wiper blades recently and was helped by Rich. The kindest soul. Both times I had my small baby with me and was flying solo. He was so quick to help both times with what i needed. I wish there were more nice people like him out there. Great hire! Great employee! Thank you rich!!!
NAPA Auto Parts is a great place to shop for car parts and accessories. The customer service representatives are very friendly, knowledgeable, and always willing to help find exactly what you need. They go above and beyond to make sure you leave satisfied. Excellent service and reliable products — highly recommend!
Had an emergency with our work vehicle and this place really went above and beyond! So helpful, so knowledgeable and just super pleasant and friendly - something very hard to find in our current climate. If you want efficient and knowledgeable individuals that smile while they’re doing their job, go nowhere else but NAPPA in NEWTOWN, PA! You won’t be disappointed! Great people!!???
Stopped in to grab a part I thought I needed. Forgot the tool to remove it too…as usual the guys at the store helped me by providing the tool…and it turned out I didn’t need the part after all!
BILL is customer service at its finest.
Very friendly and knowledgeable.
He put on my wiper blades in a light drizzle.
Helped me with my oil purchase.
Overall great experience.
Popped in for some wiper blades, ended up with a bargain and free fitting! I wasn't up sold anything and Bob fitted the new wipers on for me, in the rain no less! Great service, and mountains of stock.
Bought brake pads , hardware and shocks.. Ended up being no where near ready for brake replacement. Returned parts almost a year later with the receipt and had no resistance. Nice ...well informed staff...place has a great stock of all tools.
Went there for first time. They are actually cheaper than pep boys. I'm not a fan of pep boys anyway. They guy was very helpful when I needed help here.
Needed an O2 sensor. Stopped at this NAPA and the clerk said he'd have to order it and it would be in the next day. Got the sensor, wasn't able to get the old one off (thankfully) so I had to take it to my mechanic. Turns out, NAPA clerk sold me the wrong sensor. How does that happen? Not even for the correct make vehicle. Had to buy the correct part through my mechanic and return the part I bought. Waste of time but I got a refund. I'm not sure how the wrong part was ordered.
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