SCAMMER ALERT! Sent my vehicle to get looked at in the am did not hear from the place one time had to call multiple times to see what was going on they said so far it’s the battery cool we know that. Was told I would receive a call back they closed with no call and no update. Called in the am the lady has an attitude that they just opened and whatever else was wrong with her idk. They charge me 150 for a blank diagnostic that apparently they never did just to tell me I need a battery. Then they arguing you down about the work they didn’t do on the car. Do not go there! They are nasty thieves just trying to steal people money for no work.
Looking for good mechanics can be physical and mentally draining. Since I been coming here, I been at ease knowing each one of them have outstanding work ethics!
I brought my car into Works automotive for a tire repair and brake service, and I couldn’t be more impressed. From the moment I walked in, the team was welcoming, professional, and clearly knowledgeable. They took the time to inspect everything thoroughly and explained the issues in a way that made sense without any pressure for unnecessary repairs. The attention to detail was outstanding—I left feeling completely confident in the work they did. It’s rare to find a shop that combines skill, honesty, and great customer service so well. Highly recommend!
Got a flat on way home from work on a Saturday, called 30 min before they close, they said as long as you can get here by 2:45pm we can do it & for a decent price! Thank you so much! True Lifesavers! Tom was the mechanic & did my tire in under 20 minutes & it was in great shape for being used! Almost new!
True to their name, they have it all. At least 4 hydraulic lifts and an alignment machine, that easily cost 6 figures. Plenty of mechanics working who are informative and friendly. They played it straight, for which I respect the most. Thanks, guys.
I wanted to wait to give my review because anyone's first experience can go either way. Your first time could be awful and stressful, or it could be a wonderful walk in the park! My first experience was ok. I took my 2015 Hyundai to them because it was hesitating and they were the only shop to say they could look at it that day. After only a few hours i received a call from Kevin explaining that my car needed a things worked on ( don't remember exactly what). They were done the next day! Then my catalytic converter went and they replaced that within a few days. After that was fixed, i was smooth sailing for a few days and i noticed my car was stalling and backfiring again. He took me on a drive in my car until it happened again, and if course it wasn't happening right away this time, right? So for 30 minutes we drove around with a device on the car to catch it if it happened again. It did! This is when they called someone they knew with 30 plus years experience because we were all stumped on what the problem could be after fixing everything visibly wrong. After doing what the other mechanic suggested, they found out that my motor was shot on my car. They determined this by putting a device on the car that measures the pressure in each engine cylinder. One was completely gone. I was so impressed by him saying, "Honestly, i can't figure it out, but i know someone that can!" It showed me that they really cared more about getting me right ...then being right!!! They will show you each part they take off and fix and show you why they had to fix it. I really appreciate the transparency from them! Recently, i took my car back to them because the bolt on the alternator snapped and other family mechanics said they wouldn't be comfortable touching it because they didn't want to mess up the actual alternator. Kevin and the guys had it fixed and running by the next day. Their prices are always fair and they show u exactly what you've paid for. I will continue to take my car to them 🙏🏾
THANK YOU TEAM!
The Works Auto is a great place to go for reliable service done in a courteous and professional manner. Not to mention there's no over pricing to deal with.
VERY UNPROFESSIONAL. My car been in this shop for 6 months, never received an update on my car. I was told few months ago that they were extremely backed up and that they needed time. I was willing to give them time because I have another car. I recently went to get things out my car and my back window and side window is busted. The shop had a theft incident and no one notified me. My car has not been attempted to be worked on all this time. I called to tell them I want to pick up my car and they are demanding diagnostic fees and storage fees. They didn’t even apologize for my car being broken into and for no one notifying me. They are unprofessional in their service and tone and drag their feet.
Staff is friendly and they do amazing work. They fixed everything I had problems with as well as other problems I didn’t realize I had. I would definitely bring my car back in the future
My car was at this location and within those 3 weeks the only thing that was supposedly fixed was the mainline to keep my car from running hot. 2 weeks in I called to check the status of my vehicle to be told that the same line has not been fixed but there are other hoses that needed to be replaced also. Week 3 still the only thing fixed is said hose. I took my vehicle from this location the car made it a block before I had to get a tow truck to take it to another location only to be told by another mechanic that the hose that they claim to have replace was never replaced. I asked Every time you call the gentleman that answers never have a clue says he'll call back a never does. the voicemail is full so you can't leave a message.
So I called Monday morning for an estimated 2inch leveling installment. Ricky told me it would be 300 dollars just for leveling only(if i only wanted that). He also told me for a 2inch lift it would be around 600 just for a lift.(if i wanted that instead)I got the parts for 2inch leveling front and rear. The worker told me it would be roughly around 600.I drop the vehicle off on Thursday. I called the shop Friday to see if it was ready. Apparently it was ready and no one called. Also the cost was not “recorded in the system” so i was told they would call me back with the cost. I got a call from one of the shop mechanics saying it was 947 dollars. No where near the estimate i was told. I spoke to Ricky and his mechanic about this. Only thing Ricky said was “it was just an estimate”, no remorse or anything from him. His estimate was off substantial and so was his mechanic . Also they said that they couldn’t do a “proper wheel alignment” but charged me for it anyway. I was also told my rear brake pads were worn down when prior my braking system was checked out and fine. I don’t know how they got all these good reviews but it appears that they have bad business going on and overcharges seem to be unwarranted. And if they did meant well, they need to communicate there cost prior to the work a whole lot better. Also they did not give me the 10 percent discount. On the phone they said 947. I got to the shop guess what i paid 947.
The show was quick. The vehicle was towed to "The Works Automotive" be serviced that morning. They had it ready for pickup by the end of the day. That was awesome! I truly appreciate the great service. THANK YOU.
Driving home today it felt as if my brakes were slipping. I called The Works Automotive and they said to bring it the car right in. They said I needed brakes and rotors. Everyone there was friendly and knowledgeable. I was the about 2 hrs or less. While waiting I played pool. Yes they have a pool table. That is where I will be taking my car for all its needs.
This shop is superb. I usually only write 1 liners but.... My car was with them for almost 2 weeks an as they problem solved to identify the problem. Another mechanic from a neighboring shop was brought in to diagnose the problem with my car as all avenues were null and void. There was a part needed that was discontinued and Chris called around tirelessly to dealers and other part manufacturers until it was identified. In addition to all of this, a warranty company was involved which can be time consuming. This shop is A 1 and are highly recommended as they are affordable, work tirelessly until satisfaction is received. Too all mechanics and staff, Thank you and many blessings to you all!!!!
The Works is without a doubt the place where you can take your vehicle with confidence! Damien will take care of it with dexterity and the utmost professionalism! They are Excellent!
I also received a state inspection and emissions...my experience was very pleasant. The owner, Dameon, as well as his mechanic were extremely honest , helpful and fair. I highly recommend The Works Automotive. Thanks again.
Great place to go especially if there’s a need for an interlock! The owner is nice and very accommodating. I had to change calibration sites and they were faster than my last one and more cost effective.
Took my car to works auto the gentleman in there were fabulous. But one guy Ricky told me exactly what I needed for my vehicle and worked hard to get the parts. It didn’t take him long to do what needed to be done once I got the parts I would recommend this auto shop for everyone to go to great service and hospitality
This place was great! They got me in last minute and Damien was so friendly, helpful and fast. He stayed late to work on my car, and they had a really nice waiting area while they serviced my car.
I had an issue getting my headlight replace for 3 months back and fourth with the Dodge dealership which gave me the run around and was going to attempt to fix something that wasn't the issue. I took it here to Damian and had an amazing experience he actually checked to find the real issue, communicated everything going on, got the part and had a brand new working headlight within 24 hours. I will be doing all my work there moving forward!!!Thank you.!
Dameon did a detailed overall inspection of my car as I'm getting ready to sell it. He was knowledgeable, weighed out the pros and cons of the repairs with me, and gave an estimate that actually matched what ended up being the true cost.
I followed him here from another shop, won't go to anyone else!!
I've brought my car here several times now and have no desire to bring it anywhere else. They do affordable and honest work and have gone out of their way to accommodate my schedule and car needs. It is great to have folks that are reliable and personable right in the neighborhood!
excellent service Mr. Dameon. was very helpful and treated me and my family as family he was there each time we called he took his time to explain things to us no matter how many times we called him his service was excellent 100 stars is given to him Thank you very much I have told all our family about his service with his card and as for me and my family we will see him soon again Thank you for the Excellent service.
Great vibes..
Fair on prices and service. Nice big shop and they are always willing to work on the hard jobs. most shops over charged for small fixes and parts but these guy are straight forward about the entire process.
Very friendly and professional staff. Damien was great at keeping me updated on the status of my vehicle. When there were complications with the service being performed (which were mostly out of the shop’s control) Damien was very professional in his efforts to get any issues resolved and reach an outcome we were both happy with. He was also very patient with me calling the shop several times to ask questions and inquire on the status of my vehicle. When I went to finally pick my car up, everything looked great and the car was even cleaner then when I picked it up. Overall satisfied with the services performed and the customer service I was given. Keep up the good work.
Today i had the pleasure of dealing with Dameon, one if their master techs. Ive had a check engine light in and he ran the diagnostic. The codes were confusing to me but he seemed to know exactly what was wrong. He told me he heard a squeeking in the top of the motorand informed me my cam syncro was going out. He had the part in the next day and replaced it. For a more than fair price. No more squeeking or check wngine light. Thanks guys, it was worth the ride to have experts fix my car.
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