This is the second time getting my car fixed there. I really like getting updates about status of repairs every week. Wesley was awesome & very knowledgeable
Great shop the only issue is that they use enterprise for rentals i had a extremely bad experience with enterprise falsely accusing me of stealing their car when the whole time they had the vehicle i had to call the cops to show the video on my phone proving i already left their vehicle with them on their property where they park all of the cars plus i know other people that's gone through worse i ask that if possible can caliber collision consider using another rental company
These guys are amazing and I'm glad I went with them. And special shout out to Wesley! After several parts being sent whether they were damaged or didn't aline properly with my Jeep he made sure to get the right part for my car. Much respect to Caliber! Got my vehicle back in a timely manner also.
Having damage to a car can be stressful! The staff at Caliber made it extremely easy. The staff are knowledgeable and friendly! They kept me up to date on the whole process.
I had an excellent experience at Caliber Collision! They were incredibly informative throughout the entire process, keeping me updated on the progress of my car repair. The quality of the work done on my vehicle was great. Thank you for the great service!
Truly outstanding customer service. They kept me well informed, were a pleasure to work with, performed the repairs to a high degree of perfection, and went above and beyond by cleaning the entire exterior of my car thoroughly. Big shout out to Denise at the front desk and my technician Wes!
What an excellent experience from start to finish. Let's start with the communication, this location did a great job communicating via text. Everyday I received an update with the current status of the repair process. This was great because I understood what was happening with my vehicle without having to call into the shop each day for an update. I also liked the freedom to call with any questions or concerns I might have. We desired all new parts for our vehicle and our request was granted as it was available. We liked how well they took their time with the repair process and did not rush it. They made sure everything was perfect and aligned before completion. My damages were from the driver side door going up to the front bumper. When we picked up the car it looked liked we first purchased, brand new as if we were first driving it off the lot. The repairs were excellent, and my car was washed and appeared to be waxed as well. The finished product even impressed my skeptical husband plus the parts of the repair come with a LIFETIME WARRANTY. And to top it off, my car inside was vacuumed... I have 5 kids so I'm sure there were lots of crumbs😁. Thanks for everything
I can’t thank Caliber enough for the fantastic job they did on my car’s bodywork and paint! They really kept me in the loop about everything, and anytime I had a question or concern, they responded right away. A special thank you to Denise and Wes!
This was the best experience I've ever had with a collision company. They made everything convenient, from the drop-off , car rental pickup to car rental return. They kept me informed from beginning to end. When I got my car back I was impressed with how clean it was both inside and outside!!! This company is definitely a 10!!!
Matthew Domeika, service advisor, helped me quickly with my car. He fixed my car immediately and gave excellent advice about my repair needs. He actually saved what started out as a horrible day and made everything better!
I highly recommend the Caliber Collision located at 557 E Baltimore Ave, Clifton Heights, PA 19018. Matt was extremely supportive, helpful and kept me informed every step of the way.
If you want someone experienced and gives you quality service then, Caliber Collision is the one! From beginning to the end....they explained everything that was going to be done! They took good care of me and my car! Thank you Karl, Matthew, and to all who repaired my car!😊
I recently had my side mirror broken and stopped by Caliber Collision (Clifton Heights, PA) without an appointment, hoping they could help. Karl Keller was incredibly accommodating from the moment I walked in. He quickly assessed the damage, ordered the replacement part, and had the mirror repaired-all within a single day. The entire process was smooth, professional, efficient. From beginning to end, the service I received was excellent. Highly recommend!
Everyone was very nice. They did a great job on my repairs and went above and beyond restoring my van and made sure we felt whole when it was all done. Definitely would recommend this location! Thank you, thank you, thank you for making things so painless after such a frustrating event.
Caliber was absolutely the best and worked with me as well as the insurance from the at fault person. They kept me in the loop when issues arose and they were able to finish in a timely manner when suitable parts came in. Fun facts if a part comes in damaged they won’t use it (we went through 2 damaged and then the part being on back order). They were so wonderful to work with and my vehicle looks great!
I have used Caliber Collision personally for many years and once again their service was outstanding. Besides the work that was completed, their daily texts and phone calls with status updates made communication easy as I knew all along the process, where the repair work stood. After the repairs were done, their attention to details of washing and vacuuming my car before pickup made for the completion of this terrific experience. For years as a longtime local insurance agent, I have recommended Caliber Collision and after now having to use them personally once again, this latest experience has reaffirmed that I will continue to recommend Caliber Collision to my customers in need as well as anyone who may randomly read this post!
This is the best collision repair shop I’ve ever had the pleasure of during business with. Their customer service is stellar, they explain everything in detail and provided biweekly text updates so I always knew where my car was in the repair process. They coordinated my rental with enterprise so I was able to pick up and drop off the rental car there making that process easy and my car looks and runs like brand new.
Brought my vehicle here after a driver hit me. From the moment I called I was treated with care and professionalism. I was kept up to date with the progress and my vehicle was even completed early and returned to me clean and looking brand new. I would definitely return here... although I hope to not have to.
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