Goodyear Auto Service in
Clifton Heights (PA)

I called and the gentleman at the front desk was super professional. I truly appreciate that. I came in at 8am and was out 45mins later for an oil change. Originally, I was told there would be a 90 min wait but look at God🙌🏾

While experiencing not so good service at a Good Year service center about an alignment packet that I purchased in Clifton Heights. I notified them on the phone while I was there and they told me to bring it over to them and they will take care of it and so I did Kyle, Justin and ASHLEI when above and beyond we’re taking care of them and was very polite, kind and explain every question to me that I asked them. There were five cars ahead of me, but they got me out pretty quick. I promise now that I will never go to another. Good Year only theirs in Cliff in Clifton Heights Thanks guys for such a great job

Strongly recommend against going here. The actual repairs seem okay, and the tires are Goodyear, but the guy at the front desk, Joe, is either just really bad at his job or doesn't care, or both. Communication was poor, didn't even ask which tires I'd like, and argued with me when I asked for a specific model, and he seemed to almost resent my business. I'll never go here again, and strongly suggest you don't either.

SAVE YOURSELF AND YOUR MONEY I WISH I COULD NO STARS...RUN...away please listen to me save Yourself TIME AND MONEY. Short story...THEY NEVER FIXED WHAT I TOLD THEM TO FIX DISREGARDED WHAT I SAID FIXED WHAT THEY THOUGHT WHAT WAS THE ISSUE NOW I HAVE THE SAME ISSUES FROM BEFORE AND NEW ISSUES BECAUSE THEY NEVER LISTEN TO ME IN THE FIRST PLACE. I TOLD THEM I NEEDED A TUNE UP AND CAMSHAFT SENSORS . THEY RECOMMENDED EVERYTHING ELSE ...AFTER ME GOING TO MY MECHANIC THEY SAID I STILL NEED A TUNE UP, CAM SHAFTS SENSORS BECAUSE THEY ONLY CHANGED ONE...I HAVE TWO AND NOW HAVING ISSUES WITH MY FUEL INJECTORS....JUST RUNNNNN...I SPENT SO MANY HOURS AND MONEY DRIVING BACK N FORTH N MONEY TRYING TO FIX WHAT THEY MESSED UP.JUST RUN.... LONG story On 10/18/2025 my mother recommended this Goodyear (CliftonHeights,Pa).Now I need my car to provide for my kids after fleeing a domestic violence situation ( I had to move out of state to a neighboring state from Pa). I went here in good faith. I previously went to my own mechanic and they said that I needed a cam shaft sensor and a tune up thats it. I didnt go back to my mechanic because my ex who physically abused me went to that mechanic as well. I didnt feel comfortable going to that mechanic without getting a Emergency PFA for myself due to an assault that happened on 10/15. So, I went here in good faith. When I arrived I told the manager all I need is a tune up and a cam shaft sensor changed. This was based on my mechanics diagnostic test.The manager(Kyle Grant) completely disregarded what I said and recommended that I needed everything extra than what I said. He recommended my fuel injectors needs to be fixed not specifying which one) and I trusted what the manager(Kyle Grant) said. When I left they recommended that I need a new computer for my car because there is a code still for a camshaft sensor and I may need a tune up. After spending over $900 and spending all day there literally 10am-6pm. The next day my car starting smoking. I checked my oil and the oil was dirty. I took the car to my mechanic that following weekend. I needed to get an oil change and my mechanic changed my oil. They put my car on the computer; my mechanic said, "that my fuel injectors needs to be worked on and I need a cam shaft sensor because they only changed one (I have two camshaft sensors)". Also, I still need a tune up as a result of the codes. I went back to Goodyear ( Clifton Heights,Pa) 11/1. Telling them that I have issues with my fuel injectors that they worked and I never initially had issues with my fuel injectors until they worked on my fuel injectors. Also, I need a cam shaft sensor and they only changed one. There is nothing wrong with the computer in my car they only changed one not two. So, the Goodyear(Clifton Heights) hooked my car up to their computer and they stated that my car needs a tune up , issues with my fuel injectors and camshaft sensor ( yea because you only changed one) . If the manager Kyle Grant would've just listen to what I said.... and not disregarded me I wouldn't have new issues with my fuel injectors that they messed with in the first place. Never had issues with them before they messed with them. If they only just gave me a tune up and changed my camshaft sensors not just one but both ... I wouldn't have to be spending more money. Now I have issues with my fuel injector, codes for camshaft sensor and codes for a tune up. They never apologized for my inconvenience and Manager(Kyle Grant) was very inconsiderate didnt listen to me in the first place. When I asked for his card ; he said that he was sick of me. If this is how Goodyear (Clifton Heights) treat their customer ...go somewhere else. I used this car to make money for my kids and myself after leaving my crazy EX. Moving to another state and I can't afford now fixing their negligence. Please just save yourself go somewhere else.

What’s the point of making an appointment if you end up waiting 5+ hours anyways?? I brought my car in at 11am. A tire installation shouldn’t take the entire work day. Shoulda been 1-2 hours tops. Friendly staff but the wasted time is crazy to me. I’m never bringing my car here again…Don’t bring your car here unless you have time to waste!

I made an appointment online the day before for 11 AM next day for State Inspection and also clicked on “waiting at the premises”(while my car being serviced). I arrived on time. The desk staff didn’t even greeting me. He quickly said the internet is down and took my information. I waited for 2 hours but no acknowledgement from the two desk staff. Then a technician saw that I have been waiting for a long time came and asked what car do I have and went to the repair area. While I was waiting I asked the desk staff to see on Goodyear records when I brought my car in for 4 brand new tires. He didn’t even look on his computer and told me that he has to look at the service invoice to give me that information?!?! Here are my complaints about my experience today at this Goodyear location: The 2 desk staff were not nice and ignoring me, but they were nice and friendly to other white and black female customers. One was on his personal phone when I waited to get his attention. Then he put it away and started working on his computer. He completely ignored me when I stood in front of him! When my car was finished the one staff kept talking and answering the phone. Then took his time finally to give me the bill. He didn't even say a word to me! I made appointment ahead of time but I had to wait from 11 AM - 2:30 PM just for a state inspection. Perhaps they rather serviced cars that would be paying more for services!! This is my third time at this location. In 2023 I got 4 brand new tires. In 2024 I got state inspection and discounted $5 on Emmision exemption. However they charged me $29.99 for Smart Tumbler Interior Deodorize Treatment! I was just now looking at my bill and see this extra! I didn’t request for this service and don't even know what it is! Make Sure To Check Your Bill !! Today after I went home and looked at the bill they didn’t take off the $5 for Emmision exemption! The technicians were nice and helpful. They explained everything clearly to me. However they were all tried to pick the big jobs first before all of the little jobs which earned them less money. I WILL NOT COME BACK EVER AGAIN!

I received a great price on tires. The staff is accommodating and courteous.

I like the service here,My Guy Kyle always get me right he such a nice guy! It's a older black man in their very nice too I forgot his name but he do walks on the cane!

The entire staff, always takes great care of all my vehicles. Whether it be an oil change on my Hemi Dodge Ram or Charger, or inspection on my Tesla or Kia, the service personnel are always responsible and careful. Special thanks to Scott, who was efficient, communicative, and safe in taking care of my new 2026 Tesla Model Y. In and out, in under an hour.

I love them there, they are honest, professional, Fair pricing, fast, very accurate and again trustworthy, I cant say that enough cuz it's very hard good to find a honest mechanic and I will never go anywhere else but here. I love the employees here!

Night and day compared to the South Philadelphia location on Oregon Avenue, the staff here is very welcoming very helpful and friendly greeted by a beautiful lady and a gentleman who got me squared away immediately and had my vehicle in the bay within the half hour. I will be back for sure and will recommend this location to my family and friends. This has been a very pleasant visit!

They generally finish work on vehicles same day. Good mechanics. Try to use OEM parts so you may not have to repeat work done again. May add on services that are not needed right away and be prepared to pay diagnostic fee.

I went to Goodyear in Clifton Heights today because of issues with my car. The mechanics are always nice and extremely professional. Kyle Grant is always professional and very nice. They took a look and kyle explained what issues were going on with my car. I’m always happy when they fix my car. You tell them the problem, they let you know what they find and they give you recommendations of what needs to be fix. I trust only Goodyear with my car been going there 8 plus years. Some places take advantage of women due to ignorance of their vehicles. Goodyear is never that way. Always honest.

Not one to write lengthy reviews (especially negative ones) but this needs to be said. If I could give zero stars I would. Got a flat on Christmas Eve, this was the only place open for miles and it was a snow storm. Came in with the donut on, and the tire in my trunk. Before even going inside, I found the cause of the flat - a small shard of metal, smaller than a nail, had punctured it in the tread. Should be a quick fix - easy to plug. They took my tire to the back and came back 20-30 minutes later and told me that it wasn’t able to be plugged, and tried to give me a demonstration of why it wasn’t possible (that was very clear made zero logical sense and they just wanted me to buy a tire from them). Additionally, not only did I need a new tire, but ALL FOUR of my tires needed to be replaced… at $350 a pop. My car is basically brand new and still has factory tires on it, with zero visible wear on the tread. I do not need new tires. Trusted my gut and told them I’d be taking my business elsewhere - the man at the desk proceeded to patronize me, joking about how I “went and called daddy,” as if I wasn’t capable of making that decision on my own, and reading his sketchy, predatory vibes without the help of my father (or any male counterpart, for that matter). Took the tire to a mom and pop shop a few miles away the day after the holiday, they plugged it in 10 minutes FOR FREE. I’ve now been driving on it for almost 3 months (with a hefty commute everyday) and it’s functioning perfectly. I feel disgusted that the staff here saw a young female with bad luck on a holiday come in alone and decided to try to take advantage of the situation. So glad I trusted my gut! Definitely take your business elsewhere.

Went for an oil change on my truck, not only did I schedule a FULL synthetic oil I also wrote it clear as day on the evenlope that I put my keys in. Went to go pick it up and they put put mix blend and not fill synthetic. Guy at desks response “ Guess the guys messed up” do better sesorisly. Do not go here

I bring my car here for oil changes every time. They do try to upsell products and services you may need, but aren't overly pushy about it. If you are able to say "No" to things you don't want, I would recommend Goodyear for minor car services.

Went in for a slow leak in my tire. Was told by counter guy after “looking” at the tire, the hole was in the sidewall and couldn’t be plugged or patched. I was offered a “cheap” passenger tire when my other tires are AT tires. That cost was over $200. When I mentioned wanting the tires my truck has on them, I was told it would be well over $300. When I said no and asked what caused the puncture the guy said “idk I couldn’t see it. Great customer service. NOT! Went to another shop, the hole was in the tread and pluggable. Was plugged for $20 and moved on. Oh not to mention the tire I have on my car is available online for $150 so half what I was quoted. Long story short, I wont be using this scam artist shop for anything in the future. Avoid here and save yourself the headache!

My appointment time was 12 pm for an oil change. On average I should be out within the hour. Today I was here for two plus hours. This is extremely ridiculous. I’ve never do this again. They need to see about getting more help or at the very least have better customer service skills and communication

Doesn't matter if you have an appointment, a simple oil change takes hours. I had multiple cars that needed an oil change but after the first car took forever I decided to take my business elsewhere. Wouldn't recommend unless you have time to waste.

Hey folks. You’re safe in Good Year’s hands. I almost always take my car to this Good Year location because it’s local and convenient for me but also great service. They are usually honest for the most part about what I need and don’t need. Communication and quality of care is always really good at this establishment and I appreciate that. It makes everything so much smoother and that’s the key difference between Good Year and other shops. So thank you Good Year especially those who have worked on my car and helped ensure safety.

Took 3hrs to do a simple oil change the people that work here are rude and seem standoffish to do work on the car. I had an appointment for 1:00 and they weren’t finished until 4pm very unprofessional. Joe at the counter was pleasant though. Never coming here again and wouldn’t recommend it to anyone.

There were a few hiccups in the beginning, but overall the staff was great. I was able to get my car inspected and under 30 minutes. The waiting room is extremely nice, and they allowed me to have my dog without any questions or problems. I can't say enough Good things about the staff and the service that I received. I will definitely be back and I will tell absolutely everybody how fantastic they were. It's nice to be able to be treated well by a company with a good name like Goodyear

Rob was awesome. He got me the tires I needed for a fair price and he did it quickly. He was friendly to everyone who came in while I sat and waited and offered coffee and water! Great customer service to me and others at this store! Will definitely be back.

1st time at this Goodyear since they closed the Upper Darby location that I used to go to for over 15 years and 3 cars later. Nice and clean wasit room. Good customer service. Excellent work! Oil change took approximately an hour. Will make sure to let my family know about the good service.

Spoke with Rob on the phone, polite and easy to book an appointment that worked for my schedule. Met with Hani for my appointment, was fast, as expected, he took time to explain the issue (drawing on scrap paper) and honored my warranty once the saw the issue off of the rim. Overall a good experience, I will be back when needed.

Hani was amazing He really helped me and saved me a lot of money. I was very pleased with the service. I got there without and appointment on a Sunday and they were able to diagnose and perform the job very fast. I’m very happy with the results and treatment and highly recommend services.

We needed new tires with very little notice, and Kyle did an amazing job of making sure we got everything we needed within a few hours. Service here was fantastic and we will absolutely be returning. Side note: the waiting area is huge, spacious, and seating is more than socially distanced apart. It felt totally safe even without a mask.