JTC Automotive Exotic & Luxury Vehicle Specialists in
Broomall (PA)

Update: Jason's response below has been changed. Originally, he took responsibility for Mike's actions, apologized and said they would change their processes. He then called me directly (which I applaud), offered me a refund and asked me to remove this post. When I declined the refund and post removal, he changed his post, defending their actions and pointing at me. It's the internet, no one wins these battles. I have the videos. I have the receipts for the official Audi parts (spark plugs) supplied to them. I get it: mistakes happen and people do dumb stuff, but that's no reason to now change the story instead of accepting responsibility and doing better. As a potential customer of this business, please make up your own mind on if to work with them. This will be the last that I post about this. Original: BEWARE! The owner Mike took my car for a high speed joy ride, weaving in and out of traffic on the highway for fun...all captured on my dashcam. Absolutely inexcusable and no way to treat a customer's car. BEWARE AND DO NOT TRUST THEM. Background: I brought my 2021 RS6 Avant in for a state inspection, oil change and spark plug replacement. When I got my car back, I was a little suspicious when I noticed they had reset my trip mileage counter. I checked my dashcam and found the videos of the high speed joy ride weaving in/out of traffic on 476 between Rt3 and Villanova/Lancaster Ave exits. When I called and spoke to Mike, he first tried to pass it off as a "test drive" - except the dash cam footage also shows the shop tech taking the car on a short, normal drive on Sproul and Marple roads twice (once before working on the car and once afterwards, to confirm everything was fine). When he realized he'd been "caught" he fully admitted to taking it for a joy ride, said he "likes fast cars" and "couldn't resist taking my car for a ride". INEXCUSABLE. This is NOT how a shop should be treating customer cars. Further, I'd have never known about this if not for my dashcam. Who knows what else they do to cars there? And, if this is how the OWNER treats customer cars, what about the techs and workers there as well given this is the example the owner sets for them - that it's acceptable to use and abuse a customer car while it's at the shop. So, BEWARE AND DO NOT TRUST THIS SHOP!!!!!

2021 Audi Etron I couldn't be happier with the work done at JTC Automotive . After an unfortunate accident , I was worried about the overall outcome of my vehicle. Mike was incredibly professional from the start. They provided a detailed, transparent estimate and handled all the back-and-forth with my insurance company, which saved me a massive headache. The car was ready earlier than expected, and the results are flawless—you can’t even tell where the damage was. The body lines are perfectly aligned, and the paint match is 100% seamless. As a bonus, they returned the car cleaner than I left it! If you want honest, dealership-quality work without the runaround, this is the place to go. No one will ever touch my cars unless it’s Mike and his team. Thanks guys.

Mike and Jason were fantastic to deal with. They went above and beyond to assist in a buyer requested PPI for my Lamborghini in the middle of winter. I cannot recommend this team enough.

When I say a life saver!!!! I was totally in a jam dealership wouldn’t use my warranty and was trying to charge me thousands out of pocket to fix my Porsche Panamera. I called JTC and from the moment I spoke with them I knew I was in good hands. I was even having issues with getting my car to the dealership and they scheduled me a tow to ensure my car wasn’t damaged on the way there. Not only did they fix my car they were able to go through the warranty something the Porsche dealership refused to do. This saved me over 2k! I was nervous because I have a high end car about not using th dealship but I was handled with care and they were transparent through the entire process. Finding a trust worthy mechanic is so hard especially when your a woman. But I will say I trust JTC 100%! Whats the chances that I just googled foreign car specialist in my area and found my new mechanic!!! I said all that to say it’s hard finding trustworthy, good prices and good service all in one and with JTC they have it all!!

I was very pleased and happy satisfied that I met these gentlemen they were all very nice fun to talk to laugh with and they did a great job and replacing a major part in my car. I have a 2008 Volkswagen convertible, EOS and for the piece that I needed. My convertible top wouldn't come up I called around and nobody would serviced my car because they no longer worked or didn't do Volkswagen convertibles even the Volkswagen place don't do convertible top how about that, but this place called around and got the piece that was needed and they did everything that was asked of them, they showed me pictures the informing me of what was needed and in the future explained everything to me what they did. I check my car before leaving and I'm so happy so very happy and I would definitely go back to them again so well worth it.

My experience with JTC has been an amazing one. I was having suspension issues with my Range Rover, and the care and patience I was shown has made me want to be a long term customer. Most auto shops I’ve been to are just trying to make a sale. The guys at JTC were honest and showed me an integrity I’m not accustomed to seeing with auto shops. Moving forward I will be coming to them for anything regarding my vehicles. I’ll be referring them to all my family and friends. Keep up the good work fellas!

Services received here were great, prices were unmatched for the quality of work and professionalism. The Dealers had astronomical prices for German vehicles and the service doesn’t match-no worries of that at JTC. Lovely cordial and referencing to EVERYONE with foreign cars!!! Big Sule

Mike and Jason are wonderful to work with! They listened to my concerns, applied their knowledge of foreign car expertise and even loaned me a vehicle while my repairs were being done. Five stars and I would highly recommend! Thanks guys!!!

Reached out to a close auto-mechanic friend of mine and asked if all of the work my car required for my inspection was necessary and most importantly, fairly priced. He took one look at the write up and pictures JTC provided and said, “Pay them now before they change their mind. You might not find a better deal than that anywhere around here.” All I needed to hear. Work was done in a timely fashion and the pictures provided were very informative. Hard to argue when they literally show you a micrometer on your parts showing how worn out they are. All I want from my local auto shop is to not feel ripped off. JTC definitely has me as a returning customer.

I’ve known the owner for years, and I can honestly say this is one of the few automotive shops I trust without hesitation. The work is always excellent, done right the first time, and the pricing is fair and transparent. He takes the time to explain what actually needs to be fixed versus what can wait, which is something you don’t see often in this industry. No upselling, no shortcuts—just solid, reliable work. If you’re looking for a mechanic who treats customers with respect and stands behind his work, this is the place to go.

The team was professional, knowledgeable, and provided great customer service. They communicated well and made the checkout experience very easy. Mike and Jason are great and I enjoy working with them. Highly recommend.

I was having problem after problem with my car and honestly thought it was on its last leg. I brought it into Mike, and he went through it top to bottom. He explained everything clearly, fixed what needed fixing, and now the car is running better than ever. You can tell he actually cares about doing the job right. Highly recommend if you want honest work and real results

Great service! My truck was completely dead and they came and jumped it and brought it back to their shop. Fixed it up and even found a few things that needed to be addressed. Cleaned it up and had it back to me the same day! Could not be happier with the techs there. I would highly recommend. 5 star service.

I brought my 2016 Audi S7 V8T to JTC because I was getting a "transmission malfunction but its Ok to drive" warning periodically while driving. I bought the car in Oct. Of 2023 with 68K miles on it and the transmission warnings began soon afterwards. I did all the basic maintenance including changing the transmission fluid along with both transmission filters but the warnings kept happening. JTC performed a very thorough inspection of the car and identified a few problems. The only transmission fault code identified was an occasional high clutch temperature. This tied into one of the other problems they identified; the coolant was depleted and had debris in it. They recommended a coolant flush to "fix" the transmission and they were correct. The car has been driven several hundred miles now with no warnings. The control arms are a known wear item on this model car and were identified as needing replacement. I purchased an extended warranty when I bought the car because of things like that. JTC took my warranty information and went to bat for me dealing with the warranty company directly. JTC emailed pictures of the control arms and allowed the representative from the warranty company to personally, visually, inspect the car while on lift! This saved me not only a headache of dealing with the warranty company but thousands of dollars! JTC Automotive is a very professional, honest and skilled repair shop. And they know Audis. I highly recommend them.

The guys at JTC were the most thorough and transparent repair shop I have ever dealt with. From the first time I called, to gather information about repairing my 2005 Continental GT, until the day of pickup they communicated to me every step of the way. It appears there is no job they can’t handle. I would highly recommend them for your daily driver and for your exotic vehicle.

Jtc treated us as if we’re their customer for years . This was so unexpected and it’s an Audi they worked with us Mike is a Gem. They have options to pay tour service and it worked out for us . Thank you for being so kind so patient

Recently bought a used VW GTI and had some check engine issues right away, my normal shop did not want to work on German cars and recommended JTC. Jason was really great in communicating the issues and performing a detailed inspection that later uncovered an oil leak that they fixed right away. The inspection even outlined some repairs to have done in the future, that I wasn't aware about. Very happy to have found a shop I can trust rather than taking it to a VW Dealership for service. I will absolutely continue to use JTC!

Mike at JTC is genuinely outstanding. I had my car serviced there in September and later returned for another issue. They were extremely professional and took the time to walk me through exactly what needed to be done. I highly recommend JTC to anyone with a high-end vehicle—excellent service and great people. Phyllis

Called in the day after the holidays and Mike and his team handled the problem in no time. Highly recommend very reasonable pricing and they service a huge range of luxury vehicles. You’ll feel your car is in good hands as soon as you step on the lot, Thanks again JTC!

If you are looking for a trusted, experienced group of technicians working on your car, Michael and their staff are awesome! Completely transparent, upfront estimates, very fair pricing, I really can't express how great it is to find JTC ! They have the expertise to work on everything from your exotics to your every day driver. Every car is treated with the same level of respect! 5 Stars 🌟 🌟 🌟 🌟 🌟

I had the best experience at JTC Automotive Exotic & Luxury Vehicles. The customer services was exceptionally good, they fixed my 2018 Land Rover Discovery Luxury td6. I tried the Land Rover dealership to get it fixed in west chester, they told me I’d need to replace my whole system for 9K. I called JTC spoke with Mike, he let me know they can fix it, he also kept me up to date with the progress. All around I’d recommend you give them a shot, great work, great customer service. I couldn’t ask for a better place to get my vehicle fixed. The most important thing for me is, they are completely honest and transparent. 100 out of a 100 👍🏾

Over a month ago, I took my Range Rover to JTC after getting scanner codes showing a misfire on cylinder 6. From past experience with another Range Rover, I knew the dealership would turn that kind of code into a major, overpriced engine repair. Dealerships make most of their money in service, not sales, so I wanted a shop I could trust. JTC inspected the vehicle and discovered the entire undercarriage was saturated with oil. Based on the amount of oil, they suspected multiple leaks. After further diagnosis, they found the source: the fuel pump. They drained what was left, performed an oil change, and verified there were no additional leaks. Everything traced back to that one problem. JTC replaced the fuel pump, and it has now been a month and a half with zero issues. I intentionally waited to write this review to be sure the repair held up. My Range Rover runs flawlessly. This was my first experience with JTC, and it genuinely made me a lifelong customer. Mike’s customer service is top-tier, and Jason and the rest of the service team and staff are the same. These aren’t just mechanics, they’re specialists and true automotive experts. They were extremely honest, transparent, and never cut corners. I trust the team at JTC with all my automotive needs. You should too. And yes, I’ll be bringing the Maserati in soon. To Mike, Jason, and the whole crew at JTC — thank you. Keep going! 💪🏾

The guys at JTC were incredible! So kind, so helpful, so communicative. After a previous mechanic caused some serious problems with my 2016 bmw x3 and JTC were able to diagnose and fix the problem all while keeping me informed. I can’t recommend them enough!

I had an excellent experience bringing my Jaguar F-Pace in for service. Jason and Mike were both professional, knowledgeable, and attentive to my vehicle’s needs. They made the entire process smooth and stress-free. I truly appreciate their outstanding customer service and the care they put into their work. Highly recommend them to anyone looking for quality service and a great team!

I have to be honest - I was extremely nervous when I purchased my first luxury vehicle. I had saved up my entire life, bought something that needed to be restored, and the rest of it was in the hands of Jason and his team. Prior to that, I spent weeks trying to find someone that would invest the time and care for the vehicle as if it were their own - I never found that person, but I somehow stumbled upon JTC Auto. If you’re reading this review, please know that I never write reviews - but I was so overwhelmed by Jason’s attention to detail and willingness to help me, I felt compelled. I will never go anywhere else - I have found my luxury auto person for a lifetime. Thanks to everyone in this crew who made my dream come true.

I can’t thank JTC Automotive enough for the absolutely wonderful job they did on my Vanderhall. I was really stressed about having the car ready for my wedding day, and they went above and beyond to have it finished two days before the big day. The car looked amazing, and I couldn’t have been happier. Their communication, attention to detail, and quality of work were outstanding. I’ll definitely be using them again and recommending them to all my friends and family. Thanks again to the entire JTC team for making it happen!

Very happy to finally find a shop near me that I can trust to work on my vehicles. Dropped my Corvette Z06 off with them for a squeaky belt/tensioner and they had it fixed within 2 days. Mike and Jason are what you look for when searching for an auto shop. They are super honest and transparent from the jump. They document everything every step of the way and relay all the information over to you so you stay informed. You dont find this at a lot of places from my experience. 100% recommend