What clients say about Bucks County Auto Care (Towing) in Quakertown (PA)
Bill was more than exceptional and super friendly! He was able to arrive within ten minutes to my husband whose battery died and other companies were charging twice as much as this company. The service was quick, efficient and Bill even went out of his way to try and help my husband start the car. Customer service and price were a 10/10! Thank you Bill!
I hit a pothole and blew my tire. After waiting for AAA for 4 hours they finally told me they couldn't help me. This was at 2 AM. I had to find my own towing. Ryan came out in about 20 minutes and handled my brand new car with care. Even in the pouring down rain he kept a positive attitude. I couldn't have asked for a better experience in an unfortunate and terrible night. I recommend.
If I could give this service 0 stars I would. 20 minutes on the phone with someone who was honestly quite rude and barely understood me, only for their tow truck to take over 2 hours to get there. Minimal communication, extremely over priced, and TERRIBLE service. If I pay for premium service I expect premium service, but instead I apparently paid for them to waste my time and heavily complicate matters. Callers beware, just call AAA or literally anyone else.
Towing was about $100 cheaper than elsewhere; Josh was excellent! Even after I told him my insurance coverage was $250, he still quoted me the company rate (he could have just said, "OK, I'll do it for $240"). He even allowed my two Boston Terriers to ride with us (not sure what I would have done otherwise). AND the car he towed needed some tender care as it's a bit of a Primadonna (it's a Ford - so on a flatbed is where it's most comfortable).
We had to get our car towed on a weekend from an accident. The owner was very responsive, respectful and caring. He went above and beyond so we can pick up our car over the weekend. The price was actually fairly reasonable and you can tell right away he wasn't there to rip you off like some other companies. Highly recommend
They provided great service and treated me like a person great tow company the tow truck driver, Chris was awesome we give him 5 plus stars for everything he done for us thank you Bucks County Auto Care
Great guy came out after I got stuck in the snow after a wrong turn in a state park.
He helped me out after we had been stuck for over an hour.
He didn't even charge us and gave us better directions then the gps.
Awesome to see people like him still in this world
they were able to help me late in the evening after i get off work and were able to take care of everything i communicated with them before hand. they also called and communicated with me throughout the whole process. i didnt even need to be there in person, was taken care of very professionally and concise. thank you again
Very professional, available in a respectable time period unlike a lot of the other companies I called last minute. Very punctual and accommodating. Would recommend!
Friday evening our transmission linkage broke when we parked at Lowes. Thank you for your quick action...we really appreciated you coming so quick and both gentlemen were so helpful and polite...your phone number in in my phone and i will tell friends how satisfied we were with your help. Thanks again, Larry and Mary Crouthamel
My daughter, was in an accident, on turnpike, at night, not wanting to get hit by a car, if we waited, for tow truck, we chose, to let it sit till morning,
One phone call, to buck county auto, and,
JOSH, was amazing, so polite, so ready, to help us out, with in 30 mins. He had the car, in his possession, and, some stress, was relieved., ,
One phone call, a few tex messages,
Highly recommend,
On 2/24 at 930 pm at Walmart in quakertown I informed a tow truck driver from
Bucks county auto care that he his strobe lights were on while he was driving around aimlessly through the parking lot. The driver stopped the truck, threw it in reverse and flew back to where I was walking and proceeded to yell at me. I kept walking to avoid confrontation and he followed be yelling explicatives at me as I entered the store. Very unprofessional.
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