What clients say about K & S Auto Services in Frazer Township (PA)
There are not enough words to say how grateful I am for Ralph’s expertise. His skills and the speed with which he accomplishes tasks amaze me. K & S is a rare gem.
The only complaint I have is they are too busy. And that’s not surprising because they are the nicest people and everyone wants to get their vehicles serviced here.
Even though they are booked for 2 months I still plan and schedule my service here.
Michael and his team were incredible. I had an issue on the PA turnpike entrance which damaged my wheel. Got the wheel fixed, but car was undrivable. I needed to get safely home to South Carolina and I needed to get to western PA for a family health issue. I called K&S based on Google reviews and Michael said bring it in right away. He felt he couldn’t get it fixed that AM, so I dropped my car and got a rental car to get to western PA. Within an hour, he called and let me know that I had a damaged tie rod and he needed to order a part so the plan was to have it ready by Wednesday. I feel if no part was needed, it would have been ready that day. I called Tuesday to see if Wednesday was still going to happen as I needed to drive back to Frazier to return rental and head home to SC. Somehow, Michael had gotten the part by Tuesday and his guy was fixing it when he called and it was going to be ready EOD Tuesday. Picked it up first thing Wednesday AM. And the price was 25% of what my mechanic friend in SC estimated. BTW, in case you’re wondering, I have the badly damaged part, so it was real. I am a woman, traveling alone, needing to get safely home from PA to SC. This place not only didn’t take advantage of that, they went out of their way to do excellent work, at a quick pace, for an extremely low rate. If I lived there, I would ALWAYS take my car here. And I HIGHLY recommend. Thank you Michael and team!! I am safely home ❤️
3 months ago K&S did work on my air conditioning on my car because it has not been as cool as it has been in the past. They replaced the expansion valve. After the part was replaced it was still not as cool as it used be but it was better than it was when I first brought it in to be looked at. A couple of weeks ago the air condtioning started blowing out only hot air. When I called them and told them what had happened they said l can bring it in next week and they would put a gauge on it, but they can't fix it because they were booked for almost a month into September. That doesn't help me as we're going through a very hot summer. I'm a senior citizen and I need the air conditioner in my car to work. This is the first time I used them and it will be my last. I won't be back. Terrible customer service.
Absolutely thrilled with my experience at K & S Auto Services! Whether it’s something small like an oil change or a major repair, they’ve always been incredibly reliable and helpful. The team is professional, efficient, and genuinely cares about getting your vehicle back on the road safely and quickly.
I especially want to highlight the fantastic work done by Geordan, one of their auto technicians. Even though he’s still early in his career, his knowledge, attention to detail, and willingness to go the extra mile were seriously impressive. Geordan took the time to explain everything clearly, making sure I understood the work being done and why it mattered. His professionalism and patience made the entire experience smooth and stress-free.
It’s refreshing to see someone so passionate about their craft, and it’s clear that Geordan is going to have a bright future in the automotive world. I couldn’t be more satisfied with the service and support from K & S Auto Services. Highly recommended!
Quality work. Fairly priced. No bs. They are very busy so it can take a little bit to schedule work but they have fit me in several times on short notice when an urgent repair needed done
We've been with K&S for many years, never a problem. Easy to deal with. They always supply complete info, never an unsubstianted extra charge. Very accommodating in an emergency, willing to go the extra mile. We trust them!
This autoshop is a hidden gem! Good work, nice & professional staff, very good price! I've lived in the area for over 10 years now, and from now on this is the only place I would send my cars to except for those issues that requires dealer involvement.
Remember to call for appointment well in advance for regular maintenance and replacement jobs as they are very busy.
I will recommend this garage. Their service and prices are awesome. Please book an appointment prior to visit them.Their service and prices are best in this area
We needed a fairly major repair performed, it was still drivable, they got my car in within 2 weeks and we got it back the next day. A week later I noticed an oil leak, I called Kenshin and he got me in the next day, they repaired it and cleaned up the mess at no charge.
I would recommend this shop, very polite, great service at a reasonable price.
It's really hard to find this level of genuine and honest service shops. What amazing people! I just got my BMW serviced for both front and rear rotor brakes and pads, and they proactively took ownership to do my inspection since it was expired. Very reasonable charges and amazing people.
I have received multiple services on both of my cars from this place. I have a bmw x5 and a audi. I can say that once they fix a problem, I never returned again for that issue. I really appreciate their commitment to making sure it is done correct.
you could not ask for anything more from an auto shop. mike and his staff are friendly and trustworthy. they charge a fair price - sometimes half of what you'd be charged elsewhere - and they don't do things your vehicle doesn't need. they have helped me and my friends and family save thousands of dollars over the years. the company i work for also sends most of our fleet there, and they do the same great job with those vehicles and our staff. i cannot recommend this place highly enough, especially for people who are tired of being ripped off and lied to about what their car needs. thanks guys!
Mike & Ralph are hands down the BEST. So much so I almost didn't want to leave a review because then so many people would be flocking to their shop my wait time will go up lol! But, they deserve the review for their OUTSTANDING service. I have been using K&S since I got my license 26 years ago and I cannot say enough good things about them. Most recently my work van started running rough on 202 so I pulled over and found out I did not have my code scanner with me to find out what was going on. I suspected a misfire. I called and spoke to Mike who said bring it right over and he will se what he can do. I limped my van the few miles to the shop and not one min after pulling in he was out there and confirmed my suspicion with a misfire on cylinder 4. He called to get the coil which arrived from the parts distributor 20 min later. Straight up they had my van fixed and back on the road within one hour. I am so grateful for these folks, their amazing customer service and their outstanding workmanship. These mechanics put the A in Class A mechanics. Literally the best around hands down. Thank you Mike! Thank you Ralph! -Michael Amersek IV
Mike and Ralph are amazing! Friendly, efficient, reliable and they do great work! They are honest and their pricing is so reasonable for the work that they do! Huge fans of the business and the people!
Mike and Ralph are simply amazing guys and great mechanics. The always do what they can to help and are want everyone wants to find in an auto repair shop. Honest work at a fair price.
Let me start by saying how AMAZING this business truly is!! My car had to get towed and Able brothers showed up within 15 minutes. They then towed it to k&s where they billed them so i didnt have to pay right away. K&s had my alternator installed within an hour!!! The price for installation is UNBEATABLE, not to mention everyone that works at K&S are super super nice. My girlfriend and i had to get dropped off by her mom to wait for our car and the guy even told us where we could get lunch at locally while waiting. Fast efficient service and customer service is 10 stars. Would recommend these guys to anyone i know!
Excellent service and very good price. They do only what is really required and don’t give long list of recommendations like other auto repair. Often they even say that you don’t need this at the moment. It can last for few months before need replacement.
Only cons is you need to wait for long time before you get appointment but they give priority if you have emergency issue like break etc.
I would recommend to all.
First-time customer - I read the other reviews and figured I'd have an average experience or less, given the timing. The manager Mike was great. I told him that I wasn't comfortable driving my car and he squeezed me in during the busy holiday week. Not only that, but he talked me out of what I thought it was, (a more expensive repair) for something relatively simple and inexpensive. Excellent service and integrity.
I recently moved from Harrisburg and have been looking for a new mechanic; my search is over.
The K&S team is first-rate and it has been surprisingly nice to meet them. They are honest, earnest, professional, thorough, customer-centric, pleasant and as good as their word in delivering on their deadlines. I was very pleasantly surprised to save a substantial sum for the same repair identified by the dealer. I had my car serviced by a chain operation in the past, but the stafff at K&S are a different class of trained pro and my confidence is much higher with these second generation mechanic co-owners and their team. Go with confidence and optimism. Leave with a sense of security that you've been helped by people with high standards for quality and customet satisfaction. The prices will help you smile as you pull out of their driveway, too!
Very friendly and efficient business. They were reasonably priced. When i had an issue with a part installed a few months ago they replaced it under warranty and did not charge labor even though I was willing to cover that expense.
I have been a K&S customer for 4 years, trusting service of all kind for our import and domestic vehicles. Honesty, integrity, quality work at a fair price is how I describe Michael's and Ralph's business - they are top notch, the best in auto service I have encountered over 30 years.
K & S is highly skilled and extremely honest. We have been coming to K&S for over 30 years and every service or repair has been done perfectly and honestly. Co-owners, Michael & Ralph, are knowledgeable, smart, honest, and kind to their customers. We are lucky to have such an outstanding auto service in our neighborhood.
My family and I have been coming to K&S Auto for 20+ years, their service is the best in the Mid Atlantic! I have had my Audi towed from Washington DC several times, as the dealerships here continually nickel and diming me, saying I need a $1000 worth of maintenance. When I had my car towed to K&S the price to fix my car was less than $200. Point in case, I don't trust anyone but Michael and the team at K&S.
They specialize in European Imports. We've even had extended family members drive 3+ hours to get their cars serviced by K&S. They will tell you straight up what the issue is, and if they need a day or two to wait for parts to come in, will call and explain.
Hands down the best mechanics in the area.
Great service and super quick turnaround. I Definitely agree with other reviewers when it comes to other franchise shops like Meineke and Pepboys - they may have marginally lower upfront prices but they'll nickle and dime you to death, not to mention they overbook their workdays so you often have to wait when you go to pick up your car. K&S seemed reliable and honest and I'll keep going as long as that stays the same. Thanks Ralph!
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