What clients say about Fox Towing in Tualatin (OR)
Fox Towing, and specifically Jaime, are professionals; gave me the help I needed, really cool dude :) If you need any help with towing matters and what's similar, PLEASE go to them
I had a great experience with Scott at Fox Towing. Scott was incredibly professional, responsive, and easy to work with from start to finish. He showed up promptly, handled everything with care, and made what could have been a stressful situation feel smooth and manageable.
I meet to amazing people Ryan and Shayden and they arrived fast and friendly. Even put up my talking all the way back. I'll use them again in the future.
The drivers, who are a couple, have always been very professional and kind. We absolutely love Fox Towing. From Brock Automotive, thank you for consistently treating us and our customers with respect and professionalism.
Drivers have extreme road rage, with passengers in the cab with them. Then when you report it to dispatch they don’t do anything. Wouldn’t recommend if you want come respect or safety.
This is our preferred vendor for towing! They are quick to pick up vehicle and their employee's are on time and communicative and get customer's vehicle to our repair shop with such care. Ryan and Shay are huge assets to this company and really any employee you get sent to you to get your vehicle towed is a pleasure to deal with. We want to thank all of your team efforts and keep towing strong Fox Towing!
Harassed by your employee in Wilsonville. Tailgated me was 1 inch behind my car, then stopped and then speed up like he was going to hit me. I was going to speed limit. I guess he didn’t like that idea. I have video if anybody wants to see it proof they come at me when I drove down the street
Got out of their truck and was coming after me I’m 85 years old and handicap. Who knows would have happened to me if I didn’t have pepper spray in my car and I made them back off. knows would’ve happened ?
Long haired tow truck driver man was raging at drivers and on some sort of power trip about his traffic cones. Definitely seems like somebody who needs some help. He blocked traffic for much longer than necessary.
Scott came in on his day off, and got my family out of a tight spot. We really appreciated the kindness and professionalism, and really loved his entire response to our situation. He was human, and definitely showed his humanity when he helped us out. Over all, the stressful situation we were in felt a lot better with Scott being very knowledgeable about getting unstuck. Thanks, from our family to yours!
Scott is amazing he came out and got me unstuck from the snow an hour away and worked over an hour he was vary kind and knowledgeable he came out on his day off during night fox towing is a life saver the lady on the phone was kind and worked vary hard to fined me help I definitely recommend fox towing
The driver who drop the car to the Shop he use a curse wards and bad language and he was very aggressive with me because he didn't like when I told him where to drop the car. I called his manager to explain his attitude but I don't know if will be any change on his behavior.
My wife's vehicle would not start and computer screen showed sensor problems. Of course, this locked up the wheels and sterring and car was in our garage. Wife phoned Fox Towing (who we had used a couple times before with our older car) and talked to nice lady who took our information and said a driver would be dispatched shortly and that he would phone us when he was on his way. Within a few minutes we received the call from Jamie who said he was about 10 minutes away. He arrived, assessed the situation and worked on a solution. He thought we should try jump starting it so hooked up our Halo jump start box and after three tries it fired up. Car monitor screen still registered issues, but Jamie could back out vehicle and load on his truck. He took it to our local dealer shop promptly. He was very professional and polite and a real pleasure to work with. He took care in putting a towel on the driver seat to protect the finish. Now that's impressive and courteous 5 Star service.
Bill & Sue Carver
Tigard, OR.
Would not go to, as a former driver. I called looking to have a trailer moved. I was told it wouldn't be until the next day, no problem. (Came from Idaho and wanted to support the business) The next day, I called several times with no answer until I called from a blocked number. Then, I was told by the weekend dispatch that the weekday dispatch (Matt) told him to ignore my calls and not help me. A simple no or refusal or anything over the phone would have been fine, and I would go on my way, but instead, they play childish games with me. Wasted gas, hotel money, and time. Pathetic. Costing me time and money because they don't want to tell me to screw off for leaving. As a former employee who left to further my knowledge and ability in this industry, I would recommend anyone but them. They may have new and pretty trucks, but they're relying on suckers to pay for them!
Edit after their response
Just another reason not to trust this company. They have my contact information to resolve this issue but resort to staying behind a screen instead of talking to me. As for stealing from customers, never has that happened, same goes for stealing from the company! They wanted to STEAL from ME by giving me lower pay then anyone else because of my age. They wanted to do some age discrimination, so I made sure I got paid as much (but still less) than anyone else. If they had just told me they won't help me, this review wouldn't be here. But they wasted my time and money so I would like to advise anyone looking at this company for help to look elsewhere if you'd like to keep your cars condition and belongings safe. They'll tow anything, but that doesn't mean it won't get damaged and covered up
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