B&R Automotive is one of the largest suppliers of recycled OEM auto parts in the U.S., with an incredible inventory of quality-tested parts and over 25 locations across the West. We serve both DIYers and professional repair shops with used engines, transmissions, body panels, electrical components, and more. Backed by expert customer service and fast, nationwide shipping, B&R delivers reliable, affordable auto parts to keep your vehicle on the road and your repairs moving forward.
Hours not specified
What clients say about B&R Auto Wrecking in Eugene (OR)
Very pleased with the parts selection across their multiple sites as well as with the setup of the website. Ordering parts was straightforward. I was even more impressed with the level of service and the communication. There was a shipping issue that was not B&R's fault, but they responded immediately and worked with me to quickly resolve it. Highly recommended and will be working with B&R again.
Their new phone system is horrible. I've called 3 days in a row. Asked to get a call back never did. Stayed in the line the 2nd time and then the call ended. 3rd time opted to get a text that never happened. Unfortunately seems like it's time to tale my business else where. When you need something there's no time yo play this waiting game hoping you'll now get a call back or won't be disconnected.
I hope they read all these reviews and get rid of that dang AI phone recorder and start having HUMANS answer the phone again.
Inventory is well kept finding vehicles seems like it would be a struggle but as long as you follow the map and the numbers that are written down , it's pretty painless
Their new automated AI phone system is the most infuriating thing I’ve had to deal with. When I do finally get a call back from someone it’s a office person in another state that can’t help me more than looking at the website that I’m looking at
I just want a human being at the actual location to tell me if a vehicle is actually still there so I don’t waste my entire day off driving over there to find out it got crushed the day before
Ask me how I know!!! They systems are not up to date
Now I can’t even call and verify
Guess I’ll spend my money elsewhere
They NEVER EVER EVER EVER answer their phones no matter what location you call and when you go to the physical location they tell you their phones never ring
Edit to add: they called back and proceeded to hang up on me after I answered the phone without saying anything. Do better B&R
Had a great experience here. The salesman was knowledgeable and easy to work with, the price was competitive, and the product came with a warranty which gives me peace of mind.
I recently ordered rear seats from B&R and picked them up at their Henderson location - but didn't realize I didn't have all the parts needed for installation in my current vehicle.
Luckily for me, Blain and Michael went above and beyond to help me sort out my issue, going as far as coordinating between Eugene and Gilbert locations to find the vehicle my seats came out of and source the pieces I needed.
Within a few minutes of my phone call they had my issue resolved, and were incredibly professional, patient, knowledgeable and quick. Outstanding service, so I'll be happy to bring my business back.
$30 to ship a door handle from OR to WA. This junk yard, yes it is a JUNK YARD.
Any other company that has multiple locations will ship between their locations for free and you can come pickup the part.
This junkyard will charge you $30, 50, 60
To ship the stuff from one of their locations to another and you still need to go and pick it up
RUDE!!! We were just treated very rudely by some young lady who works here. Here's the story:
This was the first time my son has ever been to a wrecking yard and he was very excited to see what he could find. We wanted to check things out and then see if we could find a small turbo he could repurpose for a project he is working on. Innocent enough, right? We walk in and are greeted by a nice man behind the counter and he explains they are about to close but will gladly allow us to peruse the yard for a bit - no problem, we just needed a few minutes anyway. We head out and are poking around having fun looking at the inventory and are out there for about 15 minutes then begin heading back in to leave - way before the 5 o'clock closing time, because we wanted to be considerate of their time, especially since it was a Friday afternoon (it was about 4:25, actually). The area where the turbos are kept was closed anyway, no big deal. On our way back, however, a young lady, phone to her ear, comes out and loudly yells at us that we are not suppose to be there. I calmly explain that we are allowed, and in fact have the green cards we were given upon entry to prove we paid and do indeed belong there. She wasn't having it and continued yelling at us to leave. So we did.
And the moral of the story is that we will never return. And I suggest to you all to either buy your part new, or find a much better yard to visit where their customers are actually valued. This place will never get another dime of my money.
B and r auto wrecking gets 5 stars from me. I’m used to corporate pick a part which has horrible customer service and I was pleasantly surprised that b and r lets you remove the parts yourself. Staff is very friendly and I will go there again when I need a part. Selection seems really good.
I am trying to get a part for my 2003 Toyota forerunner and they are stationed in Eugene and I am an hour away so I’d like to call first before I go there and I tried calling and they will not pick up the phone no matter what. I picked all options each time waiting 20 minutes and no answer. I’m still trying to get my part
Megan and Danielle were super helpful even when my order wasn’t ready to be picked up and they made it happen super thankful for their great customer service!
Was shipped the wrong engine and it arrived Friday, Spence from B & R was assigned to help. He was able to locate the right engine, schedule mine to be picked up and it was all made right without me paying any shipping. I appreciate him working so quick and keeping me updated through the whole process. He has great customer service.
Ordered a 2022 Toyota Corolla Air Cleaner Box, He charged my card on May 19, 2025. The part was coming to VA. Today is June 4th and part has not been delivered. Called the company more than 10 times still no help. Here is the card They charged.
CHECK CARD PURCHASE
MERCHANT PURCHASE TERMINAL 424760 B AND R AUTO WRECKING 800 325 8 ORXXXXX XXXXXXX6139 05-19-25
Always find what I need. Usually willing to work with you on part prices. In the 3 years (2022-2025) I have bought 2 engines and various parts, all with great satisfaction. Just today, 5/30/2025, I harvested a BCM which made no change to the car I was working on. The lady at the counter said I could return if it did not work. Later that day I returned BCM and was told electrical components are exchange only. I informed boss lady :) what I was told that morning and she refunded me; but also reiterated to other counter staff of policy. I will always come here first to find stuff before buying new.
Walked in wanting to buy a couple spare donut tires 4 lug because I was stuck in Eugene and needed to get back to Florence but I needed at least one tire. I only had $14.50 for a tire but they wouldn't budge from $60 for a used donut tire 4lug! Like who the hell in the right mind would pay $60 for a used donut tire! So I went to buy a car owned by Rory and was happily given a free donut tire! Thank you buy a car!
Great inventory. Easy to navigate lot but the prices are insane. 60$ for a Radiator from a 2006 Toyota corolla that costs 70$ Brand new/Remanned. No wiggle room. Only complaint.
Mitch Megan and McKayla are awesome their system didn't want to run my card all I was getting was an ashtray for the vehicle I'm borrowing as a token of appreciation 10 bucks for the part and since the system was not able to find my card they gave me the part this was so kind and made my day
Iv pulled parts from here for 5 different vehicles I’ve owned over the years not once have I even thought to call ahead if they have one. Great selection, Awesome staff, chill environment all around a great way to spend a day off and save some money!
I purchased a transmission for a 2015 hybrid vehicle and paid over $2,500 including shipping. After installation, the car ran worse than before. I took it to two different mechanics, and both confirmed I needed another transmission. I was confident in the part because it was supposedly tested and came from a reliable source, but after multiple diagnostics, it became clear the transmission was defective.
When I reached out to the seller to work something out or get a replacement, they kept giving me the runaround and eventually stopped responding altogether. Save yourself the trouble, take your business elsewhere to a company that actually stands behind their products and cares about their customers.
Great selection of parts and vehicles. They had a map exactly where to find the vehicle in the yard and I ended up getting it for less than expected. Great employees and great service!
My cousin’s car was impounded and the situation was just the icing on the cake of an already stressful week. Jim was so compassionate and was willing to work with her even after somebody else escalated the issue. I’ve always used B&R when I’ve needed parts and this is why! Great prices, knowledge employees, and management that goes the extra mile. Thanks again, Jim!
Ordered a bumper and they only had 1 of the exact one needed in stock. Had to have shipped in for an extra charge (understandable) and was not called when it arrived. Went to pick up bumper and it was different than what I ordered and already damaged. Refund was issued but has taken a week for the money to get back to me.
been using B & R for my business for years and always the same story. expected delivery dates are never close to what was promised! the counterman Arturo will let you know that there's a 150 customers a day and no time to see if your order is in process or baby sit your order as he told me. has several excuses for why parts don't show up in time. and has no problem with you going somewhere else. try to call for manager or customer service and you will spend your entire time on hold. they will wait you out. i have used other auto wrecking businesses and don't seem to have these issues.
Update 1/20/25
$5 to go into the yard be prepared with proper shoes and five bucks or you won't get in.
Danielle is still awesome. Always smiling and very good customer service. The other staff is equally trained.
I'd highly recommend the guys and gals down at the Eugene location because they are very good at what they do. Thanks Danielle!!
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Called B&R in need of a late model GM Duramax Diesel. Had hunted all over the states & Canada looking for what I needed. Got shipped the wrong engine from a wrecker in California that wasted weeks of my time. I got ahold of Mitchell @ B&R Eugene who gave me a very fair price on a low miles model. Unfortunately some of the high dollar injection system was damaged when I took delivery of the Engine. Mitchell made it right on the parts I needed to make the engine functional for operation. Thanks again B&R for helping me coordinate this costly repair of my Duramax.
*Edit*
Michael reached out to me shorty after writing my review to offer to find replacements or offer a partial refund to make things right, which was super cool. He didn’t try to make excuses, he knew it was an issue and fixed it professionally and very quickly. He seems very eager to make issues like this not happen in the future
Ordered a set of front and rear seats, with an “A” part rating, online for my VW and picked them up from this location. When I arrived to get them, they were completely covered in black plastic wrap, so I just loaded them up and drive back home to Coos Bay. Once I pulled them out of the wrap, they were wet and had some mold. I cleaned them up and started installing them until I realized they cut all the wires going to the seat, including the side airbag wiring. It would have taken an extra minute to unplug the harnesses, but they decided to cut them instead, making these seats almost useless. For an “A” part rating, I’d assume they’d be complete with an intact harness. In order to use these seats, I’m gonna have to strip them down to the frame and reinstall everything onto my old seat frames without damaged wiring. A simple seat swap has become much more involved than I thought it’d be
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