What clients say about Best Towing & Recovery, LLC. in Duncan (OK)
Mike came and got me out of a bind on the side of the road, was there literally in a half an hour and had me back home really quick. Super personable driver and the office made sure I knew what was going on the whole time. Would recommend to anyone in the misfortune of needing a tow.
Will came and towed me and my family from outside duncan back to lawton. he brought a truck that would fit all of us and was super friendly and very fast to get to us. He even brought up all bottles of water. got us home and even towed our car that has been out of commission to the junk yard.
would definitely recommend this company and this tow truck guy anytime.
Very nice and professional! The owner himself came out and was really accommodating throughout the whole process. If you're in a bind, call this guy!
P.S. Sorry I interrupted your dinner, dude.
A bit pricey, but he earned every cent of his pay. Pleasant, kind man. The company responded almost immediately with an ETA, and in mere minutes my rescuer arrived. Towed me to have my tires replaced. Very professional, quite helpful.
Most unfriendly, rude behavior I've ever had. Wouldn't even give me a receipt that indicated I had paid for the tow. I needed that to submit the receipt to my insurance co.
Great company, helped me in a time of need to transport my mechanically busted Subaru to the shop in a very professional and timely manner. Highly recommend!
Thank you, Will!
Business definitely lives up to the name. Wonderful family owned business & the vibe is that you're treated like family. Hands down the most customer-oriented towing establishment I've ever interacted with. Not to mention quick & no-hassle! If you're on Google looking for a tow company, you can quit looking. Tap the call button. You won't regret it.
Last night for some reason, our car act up along the road so we pulled over on the road side. I have my family with me in the car. I was starting to call our car insurance when my daughter said here they are. I said what do you mean? I haven't called anybody yet. I look back and theres a big tow truck slowing down to check on us. We met Will and he talked to us a little bit and left his business card. When I got ahold of our car insurance, they told me that they referred us to a nearby towing and guess who? Yes! Best Towing!
We are really thankful that Will was there, we were able to secure our car to our mechanic.
Great customer service, honest and accomodating, available 24/7! Thank you very much, Will!
I have had the unfortunate experience of having to tow my vehicles a handful of times, using best towing was by far my best experience. Keep up the good work Will!
This guy is the best state farm agero wouldn't help me had my daughter with me and it was a 2 hour wait for the provider they found this guy came thru helped get me on the road fast and kindly was very respectful and was very fast I would give a 10 star if I could
Let me share with you about this company.. the owner Will Buckholts hands down has the best customer service I’ve ever experienced!! It’s typically an awful experience when your vehicle is towed.. they don’t care about you or your vehicle .. it’s typically all about money. Not this company.. I can assure you that’s not the case when dealing with this company!! My ice cream truck was towed not 5 hours after picking up a thousand dollars worth of ice cream inventory!! I was so worried I was going to loose it all.. everyone told me,” I don’t care what he said..they are NOT going to plug your truck in for you .. you will show up Monday to get it with melted ice cream. LET ME TELL YOU when I picked it up he had in plugged in.. I lost zero inventory! Not to mention I told him to help himself to whatever ice cream he wanted. If he kept me from loosing all my inventory he was welcome to anything he wanted.. when I got my van back in the middle console there was a note that said thank you for the ice cream with $17 attached!! He didn’t have to do that! His heart is genuine! This company will go above and beyond to make sure their customer is 100% satisfied! Thank you Best Towing and Recovery!!
The experience was a great one considering the circumstances... after being involved in an accident and being left virtually without transportation the owner was very understanding about my situation and was able to transport my vehicle to the destination I needed it to be taken to...
Kaleb was amazing! It is very stressful when your car won't start or run And has flat tires and vandalism, he was very compassionate and personable, and the owner (forgot his name) was also a very pleasant person to deal with! Would recommend to anyone!!!
Amazing service!!! 3/4 ton truck with a completely shot wheel bearing and hub. they put my mind at ease from the initial call all the way until Will dropped the truck off in my drive. i have no questions about who I will use in the future. 10 stars!!!!!!!!!!
The best people I've ever dealt with! If you are around Duncan, these are the folks to call. Only $50 for a tire change. We had a front tire blowout and our jack wouldn't fit. They also brought a personal car to transport us. Awesome people!
Best Towing has always been our go to for any of our vehicle needs! Always on time and works quickly! By far the best tow company I’ve ever used! 10/10 every time, he won’t let you down!
Will is hands down one of the best people I’ve dealt with when having to have a car towed. He’s towed a few custom vehicles for me and he always made sure to be extra careful only one I would trust with me vehicles!
Scheduled truck to to take my vehicle to repair shop. Called back quickly and scheduled the pick up when I needed it. Fast, friendly and professional....they certainly live up to their name!
Have used Best Towing for multiple things. Towing damaged vehicles, winch out, moving equipment, or a simple lock out. Has always been fast responding and always very affordable. Would highly recommend!
Amazing service and very knowledgeable people! I blew the motor up in my truck on my way home from Lawton and he immediately picked up the phone and headed my way! He was there with in 30 mins and got loaded up very fast and professionally! Best service I’ve ever had from a tow company!
Will is truly the best in town! He is kind, punctual, professional, and you will get the best bang for your buck! He will take care of your vehicle, you never have to worry about anything being messed with or going missing. I wouldn’t use anyone else!
Top notch customer care! Always professional and willing to help in all ways. Will and crew take special care when loading and unloading vehicles only place in town is trust towing my vehicles
Great service! I scheduled a pick-up with them and the driver was on time and fully prepared to tow my vehicle. Knowledgeable drivers and trustworthy as well. The driver dropped my vehicle off at O'Neills for service and not only did he update me on the trip but also sent an acknowledgement that the vehicle arrived as requested. I will definitely use again in the future as my go to tow service.
My car was impounded and finally I found it here. The man I spoke with I believe the owner was most helpful with getting the required paperwork from the sheriff. He was understanding about things I needed from my car. Was expecting the same mentality as I received from Stephens County Sheriff’s office but was pleasantly surprised.
Update: 8/14/2019. When I was finally allowed to access my vehicle to retrieve the required paperwork to prove ownership and proof of insurance, my wallet was inside the center console where I had left it. Nothing had been touched and I had almost $200 in cash simply laying in the console. I was absolutely shocked as there would have been no way to prove I left cash in my car. I’m sure people often claim there was something valuable that is now gone, but I’d bet rarely are people thanked for being so honest. Will, you and your staff are absolutely wonderful and I appreciate your company towing my car. I hope this NEVER happens again, but this towing company made an unbearable situation almost ok. Thanks again
The owner Will is so kind and professional. We worked with Will through difficult circumstances and amazed at his willingness to help. Thank you Will and we highly recommend your business. Outstanding!
The service they provided was fantastic.
I called right after i got home after attempting to tow it myself, changed into some pajamas and started eating a bowl of noodles after the call , and they were already at my door before i could put a dent in my food.
Everything was clean and quick and I was treated very well. After a long day ending with a broken-down car, the service was refreshing. Very friendly and professional business. I really appreciate everything. Thank you.
I truly recommend this tow service to anyone.
Will and his team were great, helpful and professional . Did great work retrieving my daughters vehicle from a wash out. Thanks guys. I will recommend you guys to anyone in trouble.
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