Make it easy on yourself, call Stevie Nowlin and let him do the rest. I’ll recommend him to everybody I come across now. The rest of the crew were great too, especially the detail department. Car looked awesome, inside and out.
Their mobile oil change is so helpful for someone that has health issues! It makes it so much easier! I really appreciate both of them for their hard work!
Quick service when I needed help during bad, winter weather. They got my 4wd back running so quickly and were very thorough. Appreciate Taylor and Anthony for their help!!
We purchased a 2026 Lincoln Nautilus at Vance Autogroup in Miami, Oklahoma and Jeremy Mullin was fantastic! Email communication made the process straightforward, and when we showed up, everything was ready to go. No runaround. Jeremy also took time to help us set the vehicle up and explain the tech/features before we left.
Could not have had a better experience, they picked the car up and delivered it when it was finished. Did exactly what they said they would do, very professional
Vance Ford of Miami have a great service department.
Friendly, courteous, and good customer service.
Get done right the first time.
Car came back CLEAN!!
Vance ford Lincoln in Miami Oklahoma was awesome the transaction was smooth. My salesman Kevin Bass was excellent he told me the price and it never changed , didn’t have all the add ons that other dealerships said was mandatory if I wanted the ford discounts. I highly recommended Vance ford and Kevin and his staff. The finance guy was fast and knowledgeable and never pushy. Thank you
My issue isn't so much with the service department as it is with others. I sat in the waiting room waiting for my vehicle to be serviced. People come through the area from the office and other departments and not speak or acknowledge my presence. I'm sure if l entered through the front entrance it would be different. This happens every time.
5 stars for Miami Vance Ford; professional, knowledgeable and polite salesman and sales manager. Additionally, all were accommodating, professional and polite! Equally as important they followed through on their commitments!
Dropped my truck off on Wednesday, just before Thanksgiving, since it was messed up, for my Monday appointment.
They looked at it on Saturday, which was great and unexpected, and sent me a link with suggestions. Fix the issue, charge for diagnostic and I needed an oil change. I approved all items, and figured they would all be completed. I got my truck back the following Tuesday and I still need an oil change.
So now I have to schedule an appointment again, and be without a vehicle again, so I can get something done that should have been done with the rest. This is why a 3 and not a 5. It shouldn't have been an option to approve if it wasn't going to be completed.
Just from experience, I am guessing Vance won't have an opening for some time, so I will likely take it somewhere else for the oil change.
Service got us in on an appointment relatively quickly. And we got there we did get there a little early and they still took us in and got our service completed in record time. Service employees were very friendly and very helpful
Customer service Is absolutely wonderful here they made sure to educate me about the work that I was getting done on my vehicle. They were quick efficient and thorough.
My key fob fell apart and I couldn’t start my Mustang. I called Vance Ford and they were very helpful. I took my old key to them and within an hour they cut a new key brought it to my house and programmed it. The guys were great! The new key worked perfectly. I’m very thankful for everyone who helped me get through this. You guys are AWESOME! Thanks!!
Technicians arrived at my house to handle a software recall. Very efficient crew who administered the update in 30 minutes and were on their way. Very easy for me.
Outstanding experience at Vance Ford’s service center fixing our Bronco’s transmission. Service Manager Shawn answered questions, guided us, and took time to show the work, even introducing us to the mechanic for his explanation—loved that transparency. Senior Advisor Taylor was great too.
Matt Williams has been involved in multiple vehicles purchase with us at all 3 Vance dealerships in Miami Oklahoma. He has provided good trade in allowances and always works a fair deal on the new purchase. Matt even goes out of his way to bring vehicles from other Vance dealerships just to make sure we get the vehicle we want. Thanks Matt for the many years of vehicle purchases at Vance and we can honestly say we have develop a true friendship.
This Shop is outstanding. They addressed my concerns, diagnosed my issue, and had me back on the road quicker than expected. From a kid who grew up in garages with my dad, Jet Engine mechanic & master motors Mech.
I will be back to finish the things up.
Thanks to all of y'all who serve others with skill & compassion. You are my new go to shop!!!
I recently had my car serviced at Vance Ford. I am very impressed with their work. The repair was done correctly and efficiently. The customer service was excellent. I trust them for all my car needs. They are honest and direct to the point fixing the issue of my Ford Mustang GT convertible. I highly recommend the Vance Ford car dealership.
Meet the newest member of our family, Sandy, the desert sand Badlands Sasquatch Bronco.
.
This might possibly be my most favorite vehicle I’ve owned to date and that’s saying a lot because I’ve had owned some pretty sweet rides over the years!
.
Stevie Nowlin knocked it out of the park as usual through the entire buying process. From listening to want I thought I wanted, to finding the perfect vehicle, down to every little detail, to going above and beyond making sure it was spotless and perfect before I arrived, to making the paperwork stress free, quick and easy!
.
If anyone is ever in the market for a new vehicle, hit up Stevie and tell him I sent you and said hi! If you are in the market for Ford, Lincoln, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, Ram, or Wagoneer… he sells them all! He’s not your typical “annoying sales guy”… I promise!
.
I bought my Explorer from him 10.5 years ago and will continue to recommend all of my friends and family to Stevie… his dedication is unmatched (and no he did not ask me to make this post!)
Wow!! I got a Great deal from Kevin Bass he is the best this is my 27th vehicleI have bought from him. He always treats me right. Vance Auto Group is the best place to do business. That’s why I keep going back again and again. The manager Mat Williams does a great job. As he always does. My New Jeep was clean and ready to go thanks to the detail department. All my experience have been amazing Thank you Vance for having great staff 5 stars all the way
I had been looking for a car for awhile and have delt with some very pushy and just aweful sales people. First time I came to Vance, they didn't have the truck I wanted but Stevie Nowlin checked into it, as well as a separate vehicle, and another one. He was helpful, patient, and wasn't pushy at all. My experience was so great! Everyone that I interacted with were extremely nice. And I was finally able to find a vehicle that worked all around for me!
I purchased a 2021 Chevy Silverado last year from Stevie Nowlin at Vance Ford in Miami, OK. Truly one of the best vehicle experiences I ever had. I told Stevie what I was looking for and we had it pinned down within hours. Great service, great financing personnel, and overall just a pleasant experience start to finish.
Love Stevie Nowlin and his amazing team! Such outstanding customer service! Their passion to help others shines thru each time we do business with them!
Website
