What clients say about Kens Automotive, LLC in Choctaw (OK)
PLEASE READ ONE STARS !!! BEWARE OF THIS COMPANY My husband drove our envoy to Ken’s auto repair on a Thursday. Wanted to see what the issue with it was. Bud said the issue is the fan clutch. My husband bought the fan clutch took it back to Ken’s then bud returned the new fan clutch getting another one l telling us it was the wrong one. We paid $800. We started it up it shook like crazy, mind you absolutely no shaking when it went it. I turned it off & bud said oops forgot to screw something in. Now I am have to get fan clutch changed again 3 months later by a completely different company. I’ll never use them again.
My friend took her car here to be repaired. When she picked it up Bud tried to overcharge her. His wife had quoted her one price and he charged her more. The car broke down on her the first time she drove it. When she called the shop she was told they would have her car towed back to them at their expense. Bud then called and told her she was going to have to take the car somewhere else. When she asked him to park the car where she could pick it up, he refused saying she owed him money for the tow. He then proceeded to bully my friend, who is a widow, and threatened to sell her car for parts. Do not go here!!!
DO NOT TRUST BUD!!! He's been awful. The rudest and most dishonest mechanic I have ever dealt with. Says he is a mechanic. I don't believe him. Worst experience EVER!
Took my car in a few months ago for a brake repair. Told him multiple times that the rear brakes needed to be fixed, but he was adamant about how the fronts were bad. When I took it back, he admitted that he ignored me and just assumed he knew what was wrong with it, thus pretty much stealing $300 from me. Tried to charge over $1100 to fix what I took it there for initially and fixing the front bearings, which didn't start shaking until I picked it up from him the first time.
Charges way over his skill level, but I guess he needs to make money somehow. 🤷
We took our car here October 31 2023st to have the lifters replaced. We discussed oem parts and Bud said he would need money up front so we paid for the parts, after multiple trips. We got the car back and the lifter noise was worse than when we took it in. 5200 dollars later and it still wasn't fixed. We took it to David Stanley in Midwest city and they repaired our car. Worst service ever. Would not recommend using this company. When we couldn't get him to refund our money, we took him to small claims court. He is refusing to pay the money the judge ordered him to return.
THE VERY WORST PLACE TO TAKE ANY VEHICLE TO ,TO HAVE ANY KIND OF MOTOR WORK DONE!!!!!!! I GAVE HIM 5300 HUNDRED DOLLARS TO FIX A FIXABLE PROBLEM AND WHEN I PICKED UP MY CAR IT STILL HAD THE SAME PROBLEM AND HE TOLD ME HE DONT KNOW WHAT TO TELL ME. I TRIED TO COMPROMISE WITH HIM TO MAKE IT RIGHTAND HE FLAT REFUSED. I WILL BE TAKING HIM TO COURT
Bud is a stand up, honest man. Everything you want in an auto mechanic. Honest, transparent and affordable. He has always taken great care of my family and our auto needs.
Fixed the brakes in two of my vehicles. I really appreciate him calling with the estimate before the work. Service is quick, fairly priced, and great quality!
Bud did an amazing job on my truck AC last year, i decided to let him do my wife’s breaks on her car. Again did it the same day. Very convenient and affordable. I highly recommend Ken’s Automotive. P.s. Truck AC is still working!!
Bud is a really up front and straightforward guy. I really enjoyed his transparency and honesty. He did exactly what I asked for, didn’t try up up sale me anything I didn’t need, and was faster than I expected. Will be back for sure.
Very unhappy. Took truck in for brake repair, I was charged for brake line replacement but a month later hoses were inspected and found to be old and cracked. Would not recommend this business.
This place is horrible. Took my daughters car in and got it back after $1150 and still was not fixed and several of the screws and bolts were loose and missing under the hood. I would not recommend this guy.
Brought in 2005 Toyota Tundra for a timing belt service. I highly recommend Kens Automotive due to their excellent customer service, communication, price, and quality of work.
The best experience I’ve had with an auto mechanic ever. They were very straight forward, didn’t try to hound me into more services than I needed. And they managed to get my car in and out in just a few hours. I’m a single parent working full time so this efficient service was huge for me as transportation is such a priority for me. They definitely gained a loyal customer going forward.
Timing belt water pump idler pully tensioner pulling was put on. They didn't put the anti freeze cap on right so car overheated. We were stranded. Car wouldn't start. Car makes a noise. I am extremely disappointed😿. I don't ever want to use them again😔
Bud is very knowledgeable and fair in repair prices, I will bring any of my four vehicles here before I would go anywhere eles. Thank you Kens Automotive!
We took our car in for a brake job. They were very upfront about how long it would take. When they called it was faster than they said earlier and less expensive than I expected.
I reached out to Bud with Ken's Automotive for a young man in need of getting his car fixed quickly to be able to return to college. Bud was able to get the car in that day for same day service at a great price. Thank you Ken's Automotive!
The owner is a well educated mechanic as well as all his crew. There the only ones that have maintenanced my Trailblazer because they get the job done. A stand-up trust worthy sho that offers fair prices.👍👍👍🏆
Thought this was a great place for auto repair. Had a new transmission put in. Found out from 2 separate Nissan dealership mechanics that he'd hammered and banged it in and didn't get it in correctly. (They took pictures to show us) Would not stand behind his work. Damaged the axle because of this too (according to the dealership mechanics). Tried to say the axle damage was because we hit a curb. Nope. Didnt hit anything. He paid for the new axle but made us pay for the labor. Have had continued problems with the transmission. Just found out today the new (after market) axle that he installed doesn't fit and that's why we are having transmission fluid still leaking. So his "free" axle isn't free. Going to have to spend another $800 to have that replaced (by the dealership this time) any guesses if Ken's will refund for faulty work and parts? Not holding my breath.
Will NEVER use them again. This has been a nightmare.
I had just moved to Oklahoma and my engine light came on. I called Ken's and explained I was new to the area and needed help. He got me in immediately, fixed the problem and gained a new customer. They know their business, are friendly, polite and great people.
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