Wife called them to get a quote for a tow to help here brother out after he got off work. Price was good and let them know it would be around 9 when she would be able to get the keys. After her brother got off work and they got to his truck. She called them 3 times to get them picked up and would never answer the phone. So she ended up having to call quality towing to get a driver to come get them.
Would not recommend this company if you’re broke down in the dark since they won’t answer there phone
Worst customer service I’ve ever experienced — avoid this place at all costs
This was hands down one of the most infuriating and unprofessional experiences I've ever had. Our vehicle was impounded on 7/22/25 and taken to Bacon’s Wrecker Services after a medical emergency. The owner was rude, aggressive, and completely lacking in basic decency.
He demanded both the title and registration, and even though we told him the registration was inside the car, he refused to allow us time to retrieve it. This forced us to make FOUR separate trips, each over an hour away, just to meet his unreasonable demands.
On 8/15/25, we tried to pick up the vehicle without keys and simply wanted to roll it out in neutral. He flat-out refused and claimed it was illegal. When we came back the next day with everything, he jacked up the fee by $50 for no good reason, bringing it to $900. I paid $910 in cash, and he kept the $10 — didn’t offer change, didn’t care.
To make things worse, he yelled at us, lied about payment options, and acted like we were a burden for trying to get our own car back. This man should not be dealing with the public. The only halfway decent thing he did was waive a few days of extra storage, but that doesn't even begin to make up for the way we were treated.
If you value your sanity, stay far away from this place.
Bacon's helped unlock my daughter's car after she locked her keys in the car. They were extremely fast, helpful and courteous. The service was extremely appreciated! Thank you!
Called for estimate & service was met with disgusting attitude . Found a more customer friendly service, respectful ,and cheaper deal with McClain Towing Company
After my car died on the Interstate traveling through Purcell I needed to have it towed to the dealer in Norman. Bacon Wrecker services were efficient, professional, and did not take advantage of my situation. Would definitely recommend their services if you are in need of a tow in the Purcell area.
If I were you! This is the guy for your towing/ holy cow I just ran out of diesel! Help. Bacon's was so great to help me out on Sunday! I ran out of diesel due to a gauge malfunction. Stopped on the bridge coming into town of all things. He filled 5 fuel jugs with diesel and help me add that to my tanks and the water separator, while the key was on! After a few cranks this old thirsty girl was up and running! Off to the next fuel stop!
Thank you very much for being who you are in the world!
This service is highly recommended!
Thank you again!
Ripped off.
Charges $275 to haul my truck 12 miles.
Excuse, it was New Years Day.
Take it or leave it.
And didn't even have the Right wrecker. Needed a lift truck not a Flat Bed.
Front ball joint Broken.
Hard to load that on a Flat bed.
Great experience! Person on phone was nice and wrecker got to my location in under 15 mins. Driver (Brody) was nice and professional and towed my car to my house and put it exactly where I wanted it. Pretty good price too for a wrecker. Will def use again next time I need a tow!
I crashed in a rainstorm moving from Corpus Christi to Kansas City. I don't know the young man's name; however, he did a excellent job gathering up my tools and such, as the ambulance pulled away taking me to the ER. What great service thank you very much.
Rollin in the rain,
Darren Stevens
Gardner, Ks
I was born and raised in Purcell Ok.
I contacted Bacon's wrecker service on Saturday 05-18-2024 about assisting a friend of mine pull his Pick- up out of a ditch.
I have several friends in this town that have businesses in this town.
Contacting Bacon Wrecker service was the worst, most unprofessional, uneducated business I have ever spoken with.
I was gone from Purcell for 35 years. I retired from law Enforcement, and completed private contract work after.
I would not give this business 1 star.
Beyond phenomenal people. We were pulling a trailer with a suburban when we rolled and these guys were AMAZING in the 110° heat and the guy was such a sweetheart helping us later trying to recover as much out of the trailer as we could. Absolutely cannot stress this enough, ON THE WORST DAY OF YOUR LIFE, YOU WANT THESE GUYS TO SAVE YOU. Amazing, absolutely amazing, thank you for all that you did for us.
Coming from Texas headed to OKC with my kids, needed my car towed. My husband called from out of town to get my car towed. They were fast and friendly and got my car home in a timely manner. The communication was amazing and the prices were reasonable. I didn’t catch the drivers name but he had a positive attitude. Thank you so much!
Really thankful for this company! He showed up within a matter of minutes after calling and getting a dispatch. Saved over $150 versus another company in the area. The gentleman who helped me was really kind and took care of us if I ever get stranded in Oklahoma, I will be calling Bacon again.
We were in an accident near Purcell, Ok. and Bacon’s took great care of my family. Not only did they find us a hotel to stay the night the owner drove me to the airport to get a rental car so we could get home the next day. Super nice people!!! Highly recommend!
My son locked his keys at in the car on his lunch break and Bacon's wrecker service made it out to unlock the car so he had enough time to make it to school in time. Very fast and convenient. Also reasonably priced!
Excellent and amazing service. I was in a car wreck the end of Thanksgiving weekend. I had a horrendous experience with the highway patrol. Upon calling this place my car wreck became a better experience. The person that answered the phone to the driver were amazing
When no one in okc would even consider coming to get my truck. They sent a driving first thing in the morning all the way to MWC and hauled my truck back. Best tow truck service in the state by far.
Bob and the team at Bacon's are top notch. My car overheated on a 100 degree day south of Norman. Bob made it out to my car in a half hour, picked it up, and got me on my way to a mechanic. He's very trustworthy, personable, and a great person. You will not be disappointed.
This team demonstrated the highest level of professionalism. They were patient, compassionate, and willing to provide guidance during a heartbreaking experience. It was obvious that others in the community have the highest level of respect for this business.
Extremely helpful and kind after having my car stolen and taken on a high speed chase. The employees were helpful and had advice for dealing with the police department about my car and getting it released and stuff.
The web site clearly stated they accepted all major credit cards but we had to pay cash because they said they had previous customers that had supposedly paid with a credit card but then cancelled the payment. I don't see how that should have affected my transaction. I felt like I was punished for someone else's wrongdoing?
I locked my keys in my car and these guys were recommended. We called and in no time at all they were there. They were very friendly and quickly able to get my car unlocked. They were a lifesaver and I would very highly recommend them!!!
I was stuck on I35 between Purcell and Norman and thought it would be better/cheaper to call a Norman wrecker since I had a bad experience with another McClain County wrecker. Big mistake! After waiting for over an hour without the Norman folks to show up, I finally got frustrated and read the reviews of wreckers near me. Bacon's seemed to be the best value, so I gave them a call. Even though it was past midnight, Bob answered the phone like he wanted to talk to me. He said he'd be there shortly and he wasn't kidding. When he arrived he was friendly and very easy to talk to. He treated me like he valued by business and he didn't treat me like an inconvenience like his competitor had a few month earlier. Before long I paid a very reasonable bill and my family and I were safely on our way. My two biggest regrets: 1) not calling Bacon's quicker 2) that Bob doesn't have a shop in Newcastle. I'm truly grateful for his help.
My boss elaine locked her keys in her car. She called anx like 5 minutes later he showed up at catos. He got them out super fast with no problem. We would both recommend.
Bacon's wrecker was so fast and so friendly... I called AAA at 7:15 they said would be out by 8:30, 8:30 came around I called again they said 9:20. The AAA service person that was suppose to come out called me to let me know it was going to be another 45 mins before they could get to me.
Thank you #baconwrecker for doing what #AAA could NOT do!
well i was stuck in the side of the highway for 5 hrs waiting on another service 10 miles away from where i needed towed. jeff with bacons towing was out there in 5 min and had me where i needed to be 10 min later. great service!!!!! thanks jeff!!!
This company is amazing, if there was a better word we would use it. Jim the tow truck driver went above and beyond and than more to help us. Accident left our car totalled and he got us a ride to OKC to get rental car and much much more. Thank you for treating us like family although you didn't know us Nebraska folk at all. Thank you does not seem enough.
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