Westside Tire & Service in
Niles (OH)

Had service done today, and as usual they were fantastic. Done when promised, communicated with me throughout, completed perfectly, fairly priced, and friendly staff. Will continue to be a customer.

Had a flat and they fixed it lickady split, friendly staff and great service!

I have always purchased my tires at Westside. The customer service is above and beyond. Service is perfect. Diane yatz

Amazing service, in the back and front . Recommend to give them a shot. Hard to find great mechanics and service that's actually talks to you.

The technicians at Westside are the best they did the diagnostics knew what need to be fixed and did it in a timely manner also the service reps up front we're awesome and professional very friendly and courageous kept me informed I can't say enough good things about the Niles shop

The team at Westside is great! They work quickly, are reasonably priced and are friendly and professional.

Friendly & professional admin.! Very- clean & comfortable environment. I also was able to get scheduled in quickly!

Honestly the service was so good I was shocked! I was in and out, the whole staff was kind and it was a great price! Thank you :)

Friendly & helpful staff. Got an alignment and lug nuts replaced. Couldn’t patch/plug my tire. So, I did it myself. Replacement parts estimate a little too high for me. But, otherwise a good experience.

I went here to get new tires a little less than a year ago, and there were no issues. They didn’t come to me with any problems with my car or its parts. Today I went in to get my tires rotated and aligned (which they pursued the rotation) however, they said in order to proceed with my alignment, I would need to fix or replace several parts including the outer tie rod end, control arms, and CV Shaft. I had my car there just months before and none of this was expressed to me then when I was paying $500 for tires. They gave me an invoice totaling upwards of two grand, about $1,000 of that being just labor costs. They did not know that my father and boyfriend work in the automotive industry. As a teenage girl, I think they were trying to milk me for whatever money they could thinking I would be ignorant to it. The worst part is, it was the two women at the front desk who tried to pull this on me. I appreciate insight, however, it makes no sense that when I pay hundreds of dollars for products and services at your business my car is in great shape, but when I come shortly after to maintain my car I get upsold and denied because there are so many issues with my vehicle.

Excellent service always they have taken care of my cars since I moved out here in 2015 from Philadelphia. The girls are pleasant and efficient. Great place to take your car for excellent service.

Very helpful! I’m glad that I stopped through to get my car checked and serviced. Staff was very friendly, everything was done in great timing, and prices are reasonable. My car is running much smoother! In and out in 1 hour. Highly recommend.

Rob and his crew are awesome!! Rob was kind and honest enough to notify me that I had road hazard on my tires instead of charging me full price for a new tire. I am a repeat customer and will continue to be for years to come.

I called within minutes of their opening on a Thursday. A pleasant, friendly voice answered. The tire size needed could be ordered and 4 new Contintental ContiContact 275/R55/20's installed as early as Monday. I left my truck for service at their opening bell. An alignment would most likely be needed, too.They would call. All went as described. I left late morning happy and well served. The truck rides like it has padded slippers making my 2015 Ram 1500 quad cab Laramie edition feeling like new. Thank you Westside Tire and Service.

Got a piece of scrap metal in my tire as i was driving home. They took me in with 15 minutes left in their day with no hassle. All taken care of and they were happy to oblige.

Transmission went in my work van, I happened to be right by Westside in Niles- I’ve worked with them previously at another company (they serviced all of our fleet vehicles) and they’ve never let us down. The ladies at the front are very kind and easy to work with, and all the guys in the back are top notch. I wouldn’t hesitate to use them again. Thank you to the Westside crew in Niles!

I went in to the shop to get my tire patched. My right rear tire had a bolt sticking out of the tread part of the tire. I told the girl at the counter what had happened and she told me the price up front to repair the tire if possible. They took the car right in and they were able to patch the tire. They were very quick and efficient because I only waited 20 minutes and the work was done. Thank you very much for being so helpful.

called in this morning to get my car looked at and checked up on and they took me right and Westside Tire is awesome. Every time I take my car to them. I can rest assured that I’m going to get a great price and everything taken care of.

Rich and his staff have always given great customer service and I appreciate having a good local tire/repair shop people can go to. They've provided good service for years and I hope they can continue in the midst of these challenging times for businesses. Thanks Rich and crew for your dedication to the customers.

Amazing extremely nice staff. Quoted me a price for 4 tires by phone and got me in the next day. I was in and out in an hour. Car drives great! Very happy!

Always fair pricing and honest employees. I highly recommend this business and would recommend them to anyone. They offer online checkout ahead of pickup, low priced tire hazard (and is useful, unfortunately for me 😅), and quick service with direct messaging updates on your service. Clean shop. I will bring my next car to them too!

I originally went to Westside tire because of the raving reviews But I was sadly disappointed in the services that I received I took my Toyota Camry to get all four tires replaced and get my back wheel bearings done (didn’t need done), The day my car appointment was the lady called me to Upsell me on a few services which I happily accepted (Transmission flush and front differential). I get the text message that my car is done so I go to pick it up They told me that my car doesn’t have a front differential and that instead of doing that they drained all my brake fluid and charged me $100 for that. I never got a call, asking me if they could drain my brakes. I was never offered in an apology for that. About a day or two later, both of my brake lines in the back basically exploded, and I hit another person in the drive-through of the raising canes, Prior to this, I had absolutely no problems with my brakes at all, and I had just recently put new brake pads on, So I called them because they clearly did not do something correctly when draining my brake fluid but ultimately I get it towed back to Westside tire where they ultimately charge me an additional $300 to fix my car and took no responsibility and what happened to it. The likelihood that both of my brake lines would break at the same exact time are astronomical odds. When I brought this up to them, they offered no apology no accountability, and one of their mechanics told me that the reason my brake lines broke because brake lines are made out of copper, but that is in fact a false statement they are made out of nickel. At this point, I did receive an apology for the service that I was charged for that I didn’t ask for, but was never offered a refund for the brake fluid drain. It turns out that they didn’t even clean out my brake lines. All they did was Unscrew the bleeders in the back and just let my brakes gravity drain. I would not recommend going here. I paid almost $2000 for absolutely mediocre service.

I have been a customer of Westside Tire and Service since 1980. My latest visit was for my classic 1980 Buick Riviera. It only has 76,000 miles on it. I have owned it for 39 years, garaged for 8 months of the year and driven only 600 miles in the 4 months it is on the road. It came from North Carolina and looks brand new, Never Driven in Snow! It is in storage from October 1 to May 1 every year. When I backed out of the garage this May 1, 2024, the engine made a funny noise. I had it towed to Westside on May 7. They told me my baby had a bent rod on an exhaust valve. As they started to search for the parts, I told them I wanted new springs in the rear, new CV boots, a Transmission pan drop with filter change, an oil change with filter, 4 new tires with thrust alignment and whatever steering parts that might be needed. My 1980 Buick Riviera rides as good as my Cadillac, Like Brand New! Price brought me to the only Westside Tire in Youngstown in 1980 and Trust took me to the Westside Tire and Service in Niles, Ohio.

The folks at Westside Tire were wonderful! So helpful, kind and professional. They repaired my flat tire for an incredibly reasonable charge, so I didn't have to purchase/replace tires. I'm extremely satisfied and confident that I can complete my drive home back to NY. Many thanks to the Westside Tire team, and I highly recommend them for their care, honesty, integrity and quality work!

Had 4 new tires installed at a great price and wonderful warranty. Staff was friendly and accommodating. I also was hearing a little noise now and then on the undercarriage of my car, they checked it out found the problem and tightened it up, no more noise! I drove away in a quieter, smoother ride. Very happy with my purchase and service.

We got new brakes, rotors, and tire rotation and what a great job westside tire in youngstown did. Clean work great pads and rotors not the cheap stuff and customer service was great! Of course we take really good care of our car that’s 8 years old and only 55,000 miles so we appreciate them taking care of our car like we do.

The folks at Westside tire were absolutely amazing to me. Got a screw in my tire at work and panicked! My boyfriend got some fix-a-flat and got it filled enough to get to Westside. They didn’t have time then to fix it but added air to it and made me an appointment. Went in to my appointment and was told about 2 hours. I was out in an hour and Mike was so thorough in his explanations that I understood everything!! Set me up with the rewards program and also had a great side conversation with me. Very personable staff!!! They have got a customer for life with me now! Car is 100% fixed and I feel so grateful!!