What clients say about Olde 8 Automotive in Northfield (OH)
Olde 8 Automotive is the gold standard for independent auto repair.
I’ve been a customer of Olde 8 Automotive for many years, trusting them with two Lexus vehicles and two BMWs, and they have never let me down. As I prepare to move out of state, I wanted to leave a review that truly reflects how exceptional this shop is.
Most recently, after a curb impact, my Lexus developed subtle steering and vibration issues. The team at Olde 8 didn’t guess or upsell — they diagnosed the problem correctly, identified a bent steering knuckle and ball joint, and made sure the car was repaired the right way, followed by a proper alignment. The result? The car now drives perfectly straight and smooth at highway speeds.
A special thank you to Matt, who is one of the best advisors I’ve ever worked with — clear, honest, patient, and communicative every step of the way. And huge respect to Clint, the owner, whose integrity and leadership clearly set the tone for the entire shop. Their mechanics are equally top-notch — skilled, thorough, and professional.
What truly sets Olde 8 apart is their character. They went above and beyond by replacing a damaged strut under warranty — even though the damage was from an accident and not a manufacturing defect. That kind of goodwill and accountability is incredibly rare in this industry.
Olde 8 Automotive isn’t just a repair shop — it’s a place built on trust, expertise, and long-term relationships. While I’m sad I won’t be nearby anymore, I’m leaving Ohio with my car in the best condition possible and nothing but appreciation for this team.
If you’re looking for a shop you can rely on for years — not just one visit — Olde 8 Automotive is it. Highly, highly recommended.
If you want trustworthy work on your vehicle at a fair price there is no reason to go anywhere else. Klint and Matt run a very professional business. I'm never disappointed.
Brought my vehicle here not long ago, and due to my busy schedule couldn't be there for much of the process. Matt and Klint gave me their expert opinions and made sure everything was right with my vehicle. A job that another shop quoted me $1800 for they completed faster for under $500. Don't bother going anywhere else! I was so happy I brought donuts for the guys to enjoy and won't be taking my vehicles anywhere but here!
I have always taken my vehicles to be serviced/repaired at Olde 8 Automotive and feel comfortable when my wife drives our 2012 and 2017 Nissans alone without fear of her breaking down.
Even during a simple oil change the Olde 8 Automotive team will look over the entire car and suggest any repairs to be considered no matter how important or if it can wait. Klint shared with me that high pressure just doesn't fit his business model. We have found over the years that we can trust Klint, Matt and the entire Olde 8 team!
Olde 8 Automative was awesome! Although I didn't utilize their service, Klint was so kind and professional! He gave me several estimates so that I could make an informed decision about my vehicle. I would highly recommend, they operate with great intergrity!
Clint and Matt were both SUPER FRIENDLY**! Made my car's issues easy to understand, when telling me what needed fixed & I got my car back within a few days; AMAZING fast!!
3 days in the shop, $650 later and my check engine light is still on , thanks for nothing. I should have went with my gut instinct and not went there after I read the reviews.You're pretty good at defending yourself so I'm not even gonna plead my case. I'll just do whatever it takes to not recommend you. The only reason you have so many cars in your lot is because you're slow, they're all the same cars...
Went to olde 8 one month ago to have my wheels balanced. After waiting 2 1/2 hours for a job that should take an hour to do the owner tells me that he thinks ALL my rims are bent and his balancing machine just broke. So he tells me that he ordered the part to fix his balancing machine and as soon as he gets it he will call me and get me in and out quickly. That was a month ago. Haven’t got that call. Doesn’t matter, I would never take my car back. That’s certainly not how to get future business. All my rims were not bent!
After returning from a road trip, I noticed an issue with my car. My coworker referred me to this place, and since it’s near the office, I called right away. The three team members I spoke with were polite and professional. They took care of my car on the same day and I paid much LESS than I expected! I’m definitely recommending this place to everyone I know.
Has to be one of the worst shop I've ever had to deal with, since when do you have to pay separately for an alignment. they charge to set the toe and charge to set the camber. They say they'll have it done a a certain time but that's untrue. Terrible service, I wouldn't take a go cart there. I DO NOT RECOMMEND THIS SHOP TO ANYONE.
I took my car in when it wasn't running due to some wires shorting out,they not only found all they wires and relpaced them but they found other safty issue's that could have been a much bigger expense if it wasn't taken care of. They even had a loaner for me to use, and they had my car done by the end of the day. I have told all my friends and family about them and they know have me as a customer for life. Thanks Kent Sr. and Klint for all you did to make my 2009 kia Rio5 run like new.
I would rate most mechanics a low star. They all seem to overcharge, not fix the problem right, claim you need more than you do or take forever. This place is no exception.
Vehicles sit waiting to get worked on forever.
I always work on my own trucks but the one time I took a truck here they didn't fix the problem I brought it to them for.
5 Stars review. Referred to Olde 8 Automotive by Discount Tire for front end alignment and they passed along very competitive price and completed the job on time. Also passed on estimates of other work needed due to the age of vehicle.
The following is in my opinion,
I have been receiving auto service from Olde 8 Automotive for many years which lead to quality customer service, loaner car (not a rental) an or a ride home an return when your vehicle is repaired, all this with a fair price included. Doug Jedlicka.
Outstanding service, very professional. Having lived in the area for many years and having been disappointed by several different shops (without naming any), my advice is to try Olde Eight Automotive. Five stars isn't enough.
I was helping a friend move furniture and my truck broke down on the highway and was towed to Old 8. They diagnosed a broken wire and charged me $580. When I drove my truck home it broke down again with the same issue. I live an hour away and I did not want to pay to tow it all the way back to Old 8. I expect they should have stood by their word when I told them what happened!
They do an excellent job but you will pay more. However, you will have no hassles. They always stay by there estimates and correct things when they are at fault which is not often!
one time, I Thought they did not analyze the problem correctly and instead of saying we are not sure they said they knew what the problem was. After working on the car for $580 labor and parts it was a correct solution.
The part was defective. They replaced it and it is still working fine to this day which is 4 years later.
Often times we only review places when we have a bad experience. Klint and crew were awesome. I felt the family environment that others speak of. They were truthful, professional, yet make you feel like part of the family. I usually do my own work because I've lost my trust in many shops. But I have no problem handing my keys over to this crew. Thanks.
Twice I've had to have my vehicle towed in for repairs and both times the service and quality of work were exceptional! The service adviser Klint was the most knowledgeable automotive person I have ever had the pleasure of dealing with. I will and have recommended Olde 8 Automotive to every person I know. Keep up the extraordinary work!!
My husband and I have been taking our cars to Olde 8 for the past two years. Previously we went to our dealer. We both drive Hondas. We have found Olde 8 more friendlier and way more convenient. I was surprised to see someone commented about the prices. My experience has been when comparing them to dealership prices they were much lower! And when we got new tires on my van and I pointed out a promotion another tire place in the area was giving and they matched it.
All in all, I have been very pleased with the service, and have not had an issue with the quality of work. Love the changes they made to their waiting area - especially the Keurig coffee! I have also used their free loaner vehicles and am so grateful that getting my car serviced didn't interrupt my daily activities.
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