Vest Towing & Automotive Service in
Chillicothe (OH)

Absolutely shocked at the level of unprofessionalism. Dropped our car off a month ago to be checked out for a potential blown hose. Was not given an estimate on how long this would take. After no communication for weeks we swung by to see the car had not even been touched. Took several calls over the course of weeks to get someone on the phone who then lied and said the car was being looked at. Another week passes and still no call or communication. Several more calls and we finally get someone on the phone today. After expressing concern about their lack of communication, holding a vehicle for a month with no prior warning, and lying about looking at the car, he replies: “are you done? Come get your car.” And hangs up. We are not disrespectful and have been nothing but patient with Vest. Nothing warrants this level of disrespect, especially after leaving someone without transportation for a month due to your own negligence. Take your vehicle anywhere else - somewhere that won’t lie to you, leave you completely in the dark about the status of your car, and disrespect you when you bring up a concern.

Vest is by and far one of the best! Terry was kind and professional! Highly recommend!

My daughter was broke down on the side of the highway and they got her towed back to Jackson after hours. Not sure the man's name, but I thank him very much and couldn't ask for anyone else to make you feel more comfortable and not make you feel like you were a burden. Very much appreciated.

Danny did and unbelievable job, was very patient, understand, and helpful! Dispatch was amazing as well. Highly recommend vest towing!

Bradley came out was very knowledgeable about what he was doing was quick got me taken care of thank u Bradley

Our driver Clayton was amazing he really helped us out. Amazing service with our AAA call.

I used aaa to get a jump start and the driver was awesome even stayed for about 10 to 15 minutes to make sure no more issues. That- to me- is going above and beyond. THANK YOU SO MUCH

Showed up quick and was quick with his work, Clayton is a great worker!!

We called AAA when my daughter had a flat tire on the side of SR 207. They dispatched Vest Towing immediately and within 10 minutes Buddy arrived and took great care of us. Super fast and very nice. He towed it back to their shop and put the spare tire on for us. (No additional charge) They even tried to find us a decent used one but unfortunately didn’t have one. Highly recommend Buddy and Vest Towing!!

Very unreliable towing company will have you waiting for hours and tell you they have a tow truck on the way then never show up never call and tell you anything very shabby company

Very honest and quality work. I was traveling through town and stuck without a/c in July! Vest not only made time to look at my vehicle quickly, but fixed it for over $1,000 less than the local dealership estimate (because, as it turns out, I only needed freon, not a whole new air compressor!) Randy was so nice and understanding, even gave me a read out of everything to assure me that it was just a simple fix. It’s been nearly a month now and all is working great. Highly recommend.

Wonderful service! My Radiator sprung a leak. I used AAA to request help. Vest Towing showed up 30 minutes before their estimated arrival. Bruce and his partner were very professional, thorough, and kind! Highly recommended!

He was so nice and communicated well on everything the moment he got our call. He Let me know where he was and how long it would take. Then he came in and had the car up on the truck in about 5 minutes. And let know when it was dropped off at the shop. I've used AAA a few times and I have no complaints but this guy, Gary, went above and beyond.

Thank you again for getting me back on the road! Mechanic even came out of the shop to talk to me, personally, and told me I wouldn’t have gotten far with my Alternator. Sure appreciate you all! Their AAA Service, tow truck driver was funny, excellent customer service, and triple checked my vehicles security on his flat bed ❤️

Wonderful place very helpful both from the towing side and the Mechanic /automotive side 10 out 10 They were very accommodating to my wife, who was stranded

Great service,they done a great job on my 1988 catilac eldarodo. I will be going there for future repairs and recommend other people to go there as well. Thanks for your service.

We hit debris on the highway and had a bad flat. Nick changed our tire to get us back to the shop for a replacement, even though it was a Sunday and they weren’t open. Saved our road trip! Thanks also to Nathan and Chris for helping.

What do you do when your vehicle decides to stop running 1hr and 35min from home and you coast to side of road with vehicle refusing to start? Well, if you are close to Chillicothe Oh. this is what to do. Call Vest Towing. I did and am glad I did. The tow driver, Logan was quick to respond, and off we go to the shop. The next day, since we were "stuck" travelers, they started working on vehicle, problem was found, part ordered and repair made. Started like a new one. Now, the rest of the story. As previous business owners, I know from experience, sometimes issues occasionally happen and owners respond to the issue. We were faced with a minor issue. The owner Rob (one of the nicest person) called and addressed the issue to our satisfaction. In summary; when you are traveling, vehicle problems can be very stressful with a feeling of hopelessness. This is why a caring business is such a relief. Vest Towing is such a business. Highly recommend!

Used through AAA and had a great experience! My driver Logan made sure I understood what was happening and even called to let me know when it was dropped off. I definitely recommend them!

Amazing driver, very professional, went out of his way to make sure everything was done correctly and I was comfortable with the ride, definitely be using them again... And a big thank you to my driver Sam

My husband’s car died on our way home and we were connected to Vest through AAA for a tow. Gary A was super friendly and helpful. He deserves a raise. Thanks Gary!

My car ‘s engine light went on heading to Columbus . I was stranded in the Jeffersonville area. AAA contacted Vest Towing. Jamie towed my car to an auto dealership in Columbus where it was repaired. Jamie was thorough and careful. I enjoyed talking with him. Staff was great keeping me updated on arrival. Forever grateful to Jaime and Vest Towing!!!

I was traveling from out of state. Broke down, and they towed me to their shop. BEST DECISION EVER!! from Jamie in the tow truck to all the service people. Nate,Dillon, etc, they were very professional, helpful, and honest. They really checked my car to find out what happened. Multiple checks to make sure there wasn't anything else. Truly lucked out having them fix my car.

Used our AAA towing and this is the company they sent out. Driver was well within an acceptable arrival time, very courteous and professional. He handled loading and unloading like a pro. I highly recommend this company. Thanks for handling our vehicle with such care and respect.

Great company. I had the pleasure of dealing with them through AAA. I was very happy with the response time and communication. Rick towed my jeep from Jeffersonville to Ashland, over 120 miles. He was very friendly and professional. If you need service, I highly recommend Vest Towing.

I had a flat tire on SR 35, pulled off at the SR 50 exit and called AAA. Clifford arrived promptly from Vest Towing and Auto and, as soon we got back to the shop, James inspected and patched the flat, efficiently and with expertise. The charge for service was incredibly reasonable. I was back on the road in less than two hours, feeling very fortunate, thanks to AAA and Vest!

Brad Creamer went above and beyond as did the wonderful woman who called to keep me updated on the evening (I’m sorry I forgot her name) of 4/4/2022 when I had a flat and no spare. They worked very hard to not only keep me updated but also to help find an appropriate place to get my tire changed near my hotel. They both deserve a raise based on their level of customer service!!! Thank you again.