Vest Towing & Automotive Service in
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Address:53 Adena Rd, Chillicothe, OH, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:45601
Working Time and Location
What clients say about Vest Towing & Automotive Service in Chillicothe (OH)
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We called AAA when we were locked out of my husband's car. We thought it was a defective key fob. The tech from Vest's came right away. He called us when he was 4 minutes away. He was prompt, very polite, and knowledgeable about what needed done. Turns out we needed a new battery for the car. He was able to get one & installed it properly. It's really unusual to find someone who knows what they're doing, treats people with respect and go out if their way to help. His name was J. Hicks & we highly recommend him & VEST TOWING.
Mar 01, 2026 -
The driver that was dispatched to give my car battery a jump on 2/27/2026 was outstanding in all respects, a very friendly and professional credit to your business. I regret that remembering names is a weakness of mine, but I'm sure there is some paperwork that will ID him so he can be recognized. The call was in Mineral Wells, WV at about 645-7pm on the above date. Thanks again!
Feb 28, 2026 -
I unfortunately needed towed twice in less than 2 weeks, and Vest towing associates were very friendly. I appreciate the updates from the drivers. I wish I knew the names so I could properly shout them out!
Feb 18, 2026 -
Absolutely shocked at the level of unprofessionalism. Dropped our car off a month ago to be checked out for a potential blown hose. Was not given an estimate on how long this would take. After no communication for weeks we swung by to see the car had not even been touched. Took several calls over the course of weeks to get someone on the phone who then lied and said the car was being looked at. Another week passes and still no call or communication. Several more calls and we finally get someone on the phone today. After expressing concern about their lack of communication, holding a vehicle for a month with no prior warning, and lying about looking at the car, he replies: “are you done? Come get your car.” And hangs up. We are not disrespectful and have been nothing but patient with Vest. Nothing warrants this level of disrespect, especially after leaving someone without transportation for a month due to your own negligence. Take your vehicle anywhere else - somewhere that won’t lie to you, leave you completely in the dark about the status of your car, and disrespect you when you bring up a concern.
Feb 11, 2026 -
Vest is by and far one of the best! Terry was kind and professional! Highly recommend!
Feb 07, 2026 -
My daughter was broke down on the side of the highway and they got her towed back to Jackson after hours. Not sure the man's name, but I thank him very much and couldn't ask for anyone else to make you feel more comfortable and not make you feel like you were a burden. Very much appreciated.
Jan 30, 2026 -
Danny did and unbelievable job, was very patient, understand, and helpful! Dispatch was amazing as well. Highly recommend vest towing!
Nov 29, 2025 -
Bradley came out was very knowledgeable about what he was doing was quick got me taken care of thank u Bradley
Nov 20, 2025 -
Our driver Clayton was amazing he really helped us out. Amazing service with our AAA call.
Sep 09, 2025 -
I used aaa to get a jump start and the driver was awesome even stayed for about 10 to 15 minutes to make sure no more issues. That- to me- is going above and beyond. THANK YOU SO MUCH
Sep 08, 2025 -
We called AAA when my daughter had a flat tire on the side of SR 207. They dispatched Vest Towing immediately and within 10 minutes Buddy arrived and took great care of us. Super fast and very nice. He towed it back to their shop and put the spare tire on for us. (No additional charge) They even tried to find us a decent used one but unfortunately didn’t have one. Highly recommend Buddy and Vest Towing!!
Aug 26, 2025 -
Very unreliable towing company will have you waiting for hours and tell you they have a tow truck on the way then never show up never call and tell you anything very shabby company
Aug 25, 2025 -
Very honest and quality work. I was traveling through town and stuck without a/c in July! Vest not only made time to look at my vehicle quickly, but fixed it for over $1,000 less than the local dealership estimate (because, as it turns out, I only needed freon, not a whole new air compressor!) Randy was so nice and understanding, even gave me a read out of everything to assure me that it was just a simple fix. It’s been nearly a month now and all is working great. Highly recommend.
Aug 14, 2025 -
Wonderful service! My Radiator sprung a leak. I used AAA to request help. Vest Towing showed up 30 minutes before their estimated arrival. Bruce and his partner were very professional, thorough, and kind! Highly recommended!
Aug 11, 2025 -
He was so nice and communicated well on everything the moment he got our call. He Let me know where he was and how long it would take. Then he came in and had the car up on the truck in about 5 minutes. And let know when it was dropped off at the shop. I've used AAA a few times and I have no complaints but this guy, Gary, went above and beyond.
Aug 10, 2025 -
Thank you again for getting me back on the road! Mechanic even came out of the shop to talk to me, personally, and told me I wouldn’t have gotten far with my Alternator. Sure appreciate you all! Their AAA Service, tow truck driver was funny, excellent customer service, and triple checked my vehicles security on his flat bed ❤️
Aug 08, 2025 -
Wonderful place very helpful both from the towing side and the Mechanic /automotive side 10 out 10 They were very accommodating to my wife, who was stranded
Jul 30, 2025 -
Great service,they done a great job on my 1988 catilac eldarodo. I will be going there for future repairs and recommend other people to go there as well. Thanks for your service.
Jul 24, 2025 -
We hit debris on the highway and had a bad flat. Nick changed our tire to get us back to the shop for a replacement, even though it was a Sunday and they weren’t open. Saved our road trip! Thanks also to Nathan and Chris for helping.
Jul 20, 2025 -
What do you do when your vehicle decides to stop running 1hr and 35min from home and you coast to side of road with vehicle refusing to start? Well, if you are close to Chillicothe Oh. this is what to do. Call Vest Towing. I did and am glad I did. The tow driver, Logan was quick to respond, and off we go to the shop. The next day, since we were "stuck" travelers, they started working on vehicle, problem was found, part ordered and repair made. Started like a new one. Now, the rest of the story. As previous business owners, I know from experience, sometimes issues occasionally happen and owners respond to the issue. We were faced with a minor issue. The owner Rob (one of the nicest person) called and addressed the issue to our satisfaction. In summary; when you are traveling, vehicle problems can be very stressful with a feeling of hopelessness. This is why a caring business is such a relief. Vest Towing is such a business. Highly recommend!
Jul 18, 2025 -
Used through AAA and had a great experience! My driver Logan made sure I understood what was happening and even called to let me know when it was dropped off. I definitely recommend them!
Feb 26, 2025 -
Amazing driver, very professional, went out of his way to make sure everything was done correctly and I was comfortable with the ride, definitely be using them again... And a big thank you to my driver Sam
Nov 07, 2024 -
My husband’s car died on our way home and we were connected to Vest through AAA for a tow. Gary A was super friendly and helpful. He deserves a raise. Thanks Gary!
Sep 25, 2024 -
My car ‘s engine light went on heading to Columbus . I was stranded in the Jeffersonville area. AAA contacted Vest Towing. Jamie towed my car to an auto dealership in Columbus where it was repaired. Jamie was thorough and careful. I enjoyed talking with him. Staff was great keeping me updated on arrival. Forever grateful to Jaime and Vest Towing!!!
Aug 20, 2024 -
I was traveling from out of state. Broke down, and they towed me to their shop. BEST DECISION EVER!! from Jamie in the tow truck to all the service people. Nate,Dillon, etc, they were very professional, helpful, and honest. They really checked my car to find out what happened. Multiple checks to make sure there wasn't anything else. Truly lucked out having them fix my car.
Oct 12, 2023 -
Used our AAA towing and this is the company they sent out. Driver was well within an acceptable arrival time, very courteous and professional. He handled loading and unloading like a pro. I highly recommend this company. Thanks for handling our vehicle with such care and respect.
Sep 21, 2023 -
Great company. I had the pleasure of dealing with them through AAA. I was very happy with the response time and communication. Rick towed my jeep from Jeffersonville to Ashland, over 120 miles. He was very friendly and professional. If you need service, I highly recommend Vest Towing.
Jul 09, 2023 -
I had a flat tire on SR 35, pulled off at the SR 50 exit and called AAA. Clifford arrived promptly from Vest Towing and Auto and, as soon we got back to the shop, James inspected and patched the flat, efficiently and with expertise. The charge for service was incredibly reasonable. I was back on the road in less than two hours, feeling very fortunate, thanks to AAA and Vest!
Jun 19, 2023 -
Brad Creamer went above and beyond as did the wonderful woman who called to keep me updated on the evening (I’m sorry I forgot her name) of 4/4/2022 when I had a flat and no spare. They worked very hard to not only keep me updated but also to help find an appropriate place to get my tire changed near my hotel. They both deserve a raise based on their level of customer service!!! Thank you again.
Apr 10, 2022
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