All the folks are super helpful at this store! I had the best customer service experience here !!! And just so you know …. I believe all the folks working here have lot of mechanical work experience or have been mechanics in the past . I not only got what I needed but extra extra help with what I was trying to get fixed ! Thank you so much Napa guys ! Y’all are a great role model for professionalism! Great work ethics ! I would recommend this store any time since they went above and beyond to make things work!!
Purchased a part from them on 1/10/2023. Part was damaged so returned it to them without leaving. They ordered a new part to replace but was going to take 2 days to get in. Next day I found the part I needed from a different store so called and canceled the one from them. Still has not been refunded my money(1/18/2023).
Did not use a credit or debit card to pay and NO a cash refund was not communicated to me!
If you really want that personal touch By people that actually seem like they know what their doing then Napa will always be the auto parts store for you
I blew a brake line on my way to New Mexico. So I plugged it at the master cylinder and limped over to this Napa. The guys here were very helpful and shortly I was on the road again.This is why I stick with Napa
This isn't your typical auto parts store. The employees are very knowledgeable in their field. Very helpful and friendly. They are the definition of Napa Know How! They can also custom make hydraulic hose, and numerous other odds and ends things. Great for commercial customers as Well, with fast free delivery and hassle free returns. They sell quality parts at great prices. Robert and his team have it going like a well oiled machine!
I met with Robert today. He is the MAN who mixes paint for them. He was quite helpful in guiding me in the right direction in my purchases and in some advice on using automotive paint! I would call him an indispensable asset if I owned this Napa location. It is a forty minute drive each way for me to visit this store but I will gladly do it knowing that I will get exactly what I need!
Awesome place, my motorcycle broke down right in front of there shop and they helped fix and replace the lost caliper bolt.
Extremely friendly, if I lived closer I'd use these guys exclusively.
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