The part itself, the intermediate steering shaft for a two thousand fourteen Lincoln Navigator, usually runs between ninety-nine and one hundred fifty pounds for aftermarket ones—like around ninety-nine pounds from places like one A Auto or PartsGeek, up to about one hundred forty or so on Amazon or eBay. OEM genuine ones can push two hundred pounds or more. For full replacement including installation, you're looking at roughly two hundred to five hundred pounds total in most cases, based on general quotes for similar Ford Expedition jobs—part plus one to two hours of labour at shop rates. Some older dealer quotes hit higher, like eight hundred or more, but that's probably for premium parts. It's a fairly straightforward swap, often done in an hour or two, so DIY could save you a lot if you're handy. Prices vary by location and shop, mind.
My truck is 16 years old and needed a little TLC. They did a great job assessing the issue, I had some convenience needs that they handle by default with night drop-off/pick-up, and OMG the web based quoting app made everything perfect.
My truck was stolen Saturday night and located 2:30 later. The police used Bill’s to tow it back to the station to be fingerprinted. Sunday after it was released by the police, I call Bill’s to pay the tow charge but I find out the only phone number going straight to voicemail and the voicemail was full. Guess I’m not getting my truck back on Sunday.
Call Monday morning and get a person. She tells me I’m supposed to pay the PD for the tow despite them telling me to pay Bill’s. After an hour she calls back and tells me she’ll going to do me a favor and take a payment over the phone. Great. Thanks.
The bill was $215 to tow the truck 4 miles. Nothing like taking advantage of people.
I’d look elsewhere for towing services. They clearly aren’t into customer service and like to rip people off when they have no choice but to pay. I can only assume their auto services are the same.
Do not take your vehicle here unless you like giving your money away they charge me for a diagnostic test and didn't tell me why the light was on they just wanted my money they didn't try to help me at all they just want to empty your wallet with there high prices
Took our KIA soul in for an oil change, tire rotation, cabin filter and brakes flushed. My husband always waits for our service as we are retired with one car. They are always friendly and accommodating.
Received a promotion in the mail for a deal on an oil change ...service was excellent and was a good bargain 👍
Edit: oil pan wasn't securely fastened after oil change and started dragging on the ground on my way to work a couple days after this service. Luckily I have tripleA and could get my car towed back to Bill's. They corrected their mistake and apologized but no offer to compensate so my rating has changed and I likely won't return
Quite a very pleasant experience at Bill’ Auto Repair. They did an rxcellent job to my Honda CRV cooling system. Very professional in my dealings with the office staff. I highly recommend their shop for car repairs.
I recently started taking my fleet of trucks to Bill’s. I trust them and things always get fixed correctly. The speed with which my vehicles get serviced is great and I get my trucks back into service within a day or two depending on the work that was done to them. I’ll be going back for the next one.
Bill's Auto is a terrific, locally owned auto repair shop. We've brought both of our cars their for years. They've kept my Toyota Camry running smoothly past 200,000 miles. Bob and the rest of the staff are always friendly, knowledgeable, and diligent. Work is done properly and quickly. I'm grateful to have them nearby!
Perk and Amber were great! I specifically had my Lexus towed there from the other side of town because of how good of a job they have done in the past. They were very informative, communicative, and they texted me updates on the progression of the repairs. Perk’s customer service was outta this world he even worked with me on the bill. SOLID PLACE…….HIGHLY RECOMMENDED!!!!!!
Car running very well. I do think $75 for a fuse to fix the horn was excessive. Would have been ok if that was the sole reason I brought it in but it was just incidental. I do appreciate knowing that all work was done correctly.
Went in for oil change, tire rotation and inspection. They sent me a text, with a link, showing the things that passed along with items they suggested requiring immediate attention and those that would be needed in the future. One requiring immediate attention was the battery. I did have a problem a couple of weeks prior and needed to jump start the battery so I had them replace it. The job was finished in a couple of hours. The staff were friendly and knowledgeable. The text link was great and allowed me to understand what was required before they contacted me by phone. I will be going back for further work. Thank you.
Great friendly service from Staff, especially Karen she will take good care of you. Prices are fair, had a Escalade computer replaced at the Repair shop and used their towing service for my Rav4 I was satisfied with both services I recommend
Outstanding service! The people are very professional and honest. They not only fixed the problem i was having but went out of there way to see if there were any other problems that needed to be addressed. Will continue to take my 67 Camaro to them for service.
Dan
Bill's always has good communication throughout the process, clearly laying out what they find, including pictures, and prices. When there are services that could be optional or delayed, they don't push. I wasn't able to answer calls, so they left a VM and sent a text.
My BMW x3 recently was repaired at Bill's Auto & Towing. A courtesy car was provided. On I went as they started the diagnosis on the vehicle. Within an hour, I received an email detailing the issues needing repairs. I called and spoke with Bob. He explained in detail that I could understand as to which issue was the priority. No hard sale. Simple, real folks who treat their customers the right way. Trust that will bring you back. Thank you Bob and Ed for the respect.
A long way from home and my car is making an awful noise. I found Bill's Auto Repair. They got me in, found the problem. They fixed it for a reasonable price in a reasonable amount of time. They were kind, helpful, and honest. If I lived in this area they would have a regular customer.
They installed a new oil pan on my 2008 Honda Element. Over torqued the filter on the oil pan and the lugnuts on my tires. Got a tire rotation at Costco and they told me they might break off my bolts trying to get the tires off. When I went to get my oil changed at another place they refused to service my vehicle.
Called Bill's today to get the oil pan bolt put back on correctly and get an oil change. They said they were gonna charge me $80 for the oil change and it was gonna take a whole day to reseat the filter. I don't have a choice since no one else will work on the vehicle.
Update: when I took it in instead of charging me $80 they said they would do the oil change for $40, still $14 more than the original place I went but at least its reasonable
WOWWW, want an awesome company Bills Towing is , I didn't have a vehicle worked on or one towed,(plenty of people I know have and they did amazing at that also) but they did haul a custom built 6,000lbs box for me and saved me thousands of dollars literally from what other trucking companies wanted to charge. Like to say a special thanks to Ryan for helping me get this set up with Karen for the following day pickup and delivery which was right on time. Lastly thanks to the driver that picked up the load and delivered, load was strapped down very well and handled with care. Awesome job Bill's Towing, looking forward to doing business in the future.
Bob at Bill’s auto service provided a phenomenal customer facing experience. On my way into town for work coming from Michigan my Silverado through a check engine code. They were able to get me in and fix the problem the next morning. It ended up being a shorted wire harness and faulty mass air flow sensor. The general inspection check with pictures was an awesome tool and extremely well orchestrated. Would recommend to anyone 10/10 service. Thanks again Bob!
I’m a big fan of the link they send that has any immediate issues my vehicle has, as well as any issues that may arise in the future. I appreciate that Bob calls me to review my vehicle’s diagnostics while I’m looking at the same information. The staff are honest, knowledgeable and polite, and their service and repairs are prompt. And they always do a follow up to make sure that my vehicle’s issue was resolved. Love having Bill’s Auto Service as a trustworthy place to have my vehicle serviced and repaired!
Always felt like I was treated fairly and given the straight scoop/analysis of my vehicles. What I really appreciate is that Bill's is always "on the same page" as me with regard to my approach to auto maintenance.
A fair deal, with polite, courteous, and professional staff.
Highly recommended!
Bills has done repairs and maintenance for me several times and has always done a terrific job. I really liked the way they kept me informed about what they were seeing so that I could get all the needed repairs done at one time. They do great work at a fair price. I will definitely recommend them to my friends and family!
Bill's has wonderful impressive customer service! I had to have my suv towed back in July and Bill's did the towing and the repair on my ac compressor. They had it fixed in about a day. Can't say much on repair pricing since I don't have to have my car worked on often but the person who called me to tell me why my car wouldn't start was very informative and really took the time to walk me through what was wrong, what happened and the process it get the car fixed. They were very friendly on the phone and when I picked the car up. They even texted me a week later to make sure everything was still good and if I had any issues. What really impressed me is that it is now September, about 2 months later, and they (Will) texted me again to reach out and make sure everything was still good! I find that very impressive and great customer service. I would defiantly recommend Bill's to anyone and if I even need work on my car again I will be calling them!
My car broke down, computer system locked up the brakes, and the car needed towed and fixed. After calling to request the tow, Bills Auto arrived in about 5 minutes, loaded the car, we drove to the shop, and they got me a ride back to my house.
They looked at the car for repairs within half a day, called me back with the report and discussed the plan for fixing the car. The cost was reasonable, service efficient and friendly, and staff was professional and helpful.
A great experience with Bills Auto, and definitely recommend them, they treat you like you are family. This is how you want it to go when you need help with a car breakdown. They are reliable professionals with outstanding customer service. Thanks Bills Auto.
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