DMK truck & trailer repair LLC in
Jackson Special (OH)

I had an absolutely terrible experience with DMK Truck & Trailer Repair. Yesterday my truck broke down due to a coolant leak in the radiator. I called them at 4:00 PM for roadside assistance, and they assured me they would help. However, they told me they couldn't get the parts that day because the Freightliner dealership closed at 5:00 PM. I was left stranded on the side of the road, having to spend the night there. They promised to return in the morning with the necessary parts around 8:30 AM to 9:00 AM, but that didn't happen. I called them five times, and each time I was told they would call me back in 10 minutes. Spoiler alert: they never did. I waited over 15 hours with no communication, no updates, and no help. In the end, I had to call a towing company myself to get my truck to the Freightliner dealership. This company is unprofessional and unreliable. I would not recommend them to anyone needing urgent service!

Ken was one of two of our guardian angels on 7/12/24. Our family was on our way from Indiana to South Carolina for vacation. We were hauling our camper with our F350 Super Duty dually. Around 2am our truck alerted us that the trailer plug was loose. Upon stopping, we saw that our hitch was moments from detaching due to rust. The entire frame was bent down and almost busted. We were fortunate enough to be assisted by a 24hr local Mechanic, Ken, who towed our camper to a safe property for the night. We got up at 7am and spent an hour and a half calling around trying to find a heavy duty reese hitch. Upon call after call of "not in stock" and "won't be until Monday-Tuesday" we were losing hope. We were stranded in a different state, and were due to check in at our vacation spot at 2pm. Finally, a local shop told us to call Larry Montgomery because there was a "50/50 shot he would have what we need with what he keeps around." Bless that man, and bless Larry for having the hitch we needed! Ken went above and beyond yet again by offering to help us drop our old hitch and throw the new one on so we could get back on the road. Oftentimes we lose faith in humanity doing the daily grind, but times like these remind you there are still some absolutely amazing people out there. Thank you, Ken. You saved our trip and our trailer 🙏

They are the best mechanics i ever met , Ken was a life saver that night, it was Friday evening and snowing when my truck had a shock circuit and lost of my power, I was in west Virginia, the shop was around 1 hour and 15 minutes away from where I was , while others don't even wanna look at my truck he drove all the way over to west Virginia to fix my truck at a very very genuine price, where others said only the dealership can fix it they charged just 1200 for something the dealership may charge 10k , I can't thank them enough for helping me in that cold night . God bless ya all and keep the Good work and I am really thankful to you for helping me. 🙏

Ken is the best guy for any type of repair on your truck. He is acting like it’s his truck,what else I can say. Thank you,we will see each other again for sure!!!

Want to take the time to thank the mechanics at DMK in Jackson Oh. My truck clutch and transmission went out on Hwy 35 in Oh and I contacted DMK. Received call back stating tow truck on the way. Very impressed with the knowledge of what problem was. Today my truck is fixed and riding fine and I recommend this shop to any driver in Jackson Oh area for truck repairs. I will be doing future business with these guys because I believe on there work. Im already telling other drivers about Want to sat thank you again for being there when I needed you.

Extremely knowledgeable in all things truck related. Was able to fix a clutch problem that was caused by another shop. The game changer came when Kenneth became invested in the repair stopping at nothing to get the job done right while adding a more adequate clutch. Definitely the best and most economical mechanic in the area.

So here is part two of my two part review I had to go under a different email. Okay so Boom on January 12th Kenny completed my repairs!! First of all this man worked on my truck in the rain and had me back on the road within hours of the part arriving. On January 16th after resting the weekend I had a load took me from Georgia to Rhode Island and this babe rolled all the way there and back!!! Absolutely No issues whatsoever!! I wish I could have Kenny service my truck everytime. This man is heaven sent and definitely turned around a bad situation! If youre near Jackson OHIO looking for a mobile mechanic check him out he is every bit of a professional and reliable mobile mechanic.!! Thank You Kenny I totally appreciate your help!!!

This is one of a two part review. I dont know where to start but as a out of state driver it's scary to go seeking a mechanic when the truck break down but Kenny is definitely heaven sent. This man has gone above and beyond the duties of a mechanic. Can we start with how I called him after being on the side of the road for hours until dark with no help from the other local diesel shops and within minutes he was pulling up. Then told me what was wrong and assured me he could get me back rolling. Left and went got a wrecker and towed my truck himslef...wait theres more! Nexy day he spent the morning locating a radiator so that he could get the part and get me going. Yeah thats not all...my load had to be recovered THIS MAN LITERALLY SPENT HOURS Im sorry I lost count but tireless hours helping the other truck driver and myself transfer over 10k lbs from my truck to the recovery truck. Remember I said this is two part so Yep theres more!! Im patiently waiting for the part and everyone has been soo accommodating and willing to help. But Kenny this world need more people like you...hang on for part two of this review!!

Needed help with some equipment and he was on time and had it fixed quickly. Decent guy and had about everything in his mobile truck. Highly recommend if you are south of Columbus Ohio

Hotshot Friendly... Ken, provided a great road side service without the whooper of a bill that usually comes with...

I had an issue with my DEF system in Chillicothe and Ken was sent out to get me back on the road. He did a great job, he is very knowledgeable and an awesome mechanic. He kept me updated with what was going on and soon I was on my way. I highly recommend him.

Ken is the best and extremely competent technician out there. I usually do not leave much reviews, but i felt guilty not do so. He is not only professional in his field but has huge human decency. He looks out for you, he makes sure you are taken care of and not over charged. One of my trucks got broken down near Jackson, OH. I looked up his reviews and had no doubt to call him first. He is upfront with his rate and does not upsell you. He helped us to secure the trailer and tow to the nearest dealership. Thank you Ken.

I experienced a wheel hub failure for the first time in all the years I've been transporting. Out on US35 West, 8 miles from Jackson. No one merges over, and there was a lost orange triangle that day. But DMK Truck and Repair came out, guided me to a safer location, and began work on diagnosing and repairing all the damage from that failed wheel hub caused to my client's tri-axle boat trailer. Thorough, professional, courtious is only some of the words to describe my experience with DMK. Thank you for your devotion to customer satisfaction and experience!

This is a late review but Ken is a good man that knows his stuff he’s worked on my truck twice very good guy and never disappoints. Thanks ken! Ali-United kings transport LLC

I had my airbrakes fail due to a broken airline on US 35 West in Jackson Ohio. I called DMK and he was very friendly and courteous. He came and fixed my airline in less than 20minutes and got back on the road. He is a very professional mechanic

I would like to start by saying how I rarely post anything, but today I needed to share my experience I went through over the weekend. My truck broke down at Pilot in Chillicothe, OH., after several attempts calling road services in the area, the only one that took my call was Ken from DMK truck and trailer services. He took the time to come and diagnose my truck and pinpoint the problem. Ken worked on my truck all night, changing the fuel pump in the freezing weather. He had my truck running in the morning as he promised he would. I’m so greatful, and fortunate for meeting Ken, I would highly recommend him to anyone that needs his services.

The absolute best service!!! Knows his stuff and does not bs around. My husbands truck broke down in Ohio and this guy came right out and immediately pin pointed the problem. Great personality as well.

Ken was great, he wasn’t just there to grab my money and run, he did troubleshooting which most wont do, he took his time and actually seemed to care about making sure my truck was road ready. There is no need to call anyone else when in this area KEN is the man for the job. He takes pride in what he does and it shows, thanks Ken for your great work and amazing service.

Our boat trailer broke at the leaf spring and Ken came out to where we were immediately and fixed the problem! We’re very grateful for his expert diagnosis of why our spring broke. He was able to get it fixed quickly and offered advice on how to avoid it happening again!

Ken went the extra mile for me! Definitely give a 5 star and 2 thumbs up for him. Showed up and got me back on the road like a champ. Needed a water pump and he got the pump and replaced it when no one else could get the part or would do it without being towed into a shop. Thank you Ken!

Ken came out and fixed my trailer quickly! He was willing to come out in the middle of the night if needed. Also very friendly and reasonable rates. Highly recommend.

Awesome people and awesome service. I had a problem with the truck wouldn't go over 40mph I knew it had something to do with the turbo but I thought it was a coupler. They came out and a found out it was the turbo itself. Fortunately it's under warranty. The the gentleman that came to me was awesome and very knowledgeable. Thanks for everything! 😁

About 200 miles into pulling my 30’ travel trailer to Myrtle Beach the front seal of my transmission decided it was going to let transmission fluid dump out. I packed just enough tools for the basic repairs like belts, pumps, injectors or anything else like that. I never planned on anything serious like a front seal so I was kind of in a jam. Not being able to do the repairs myself do to the lack of tools, my wife looked up mobile repairs and found Ken. He came right to us and was able to get it fixed quick considering none of the parts stores close had the seal in stock. Once he had the part he had it back together a few hours later and I was back on the road. The wife and kids got to enjoy their week at the beach and the truck got us back home with no other problems. I’d like to personally thank Ken and I also highly recommend him if you find yourself in a jam like I did.

Best mechanic I have ever seen in the States. Ken is a very good and honest guy. Not a lot of people like him in this world trust me your lucky if this guys helps you out. Guaranteed honest work. Very knowledgeable mechanic knows what he’s doing. Takes his time and he makes sure it’s done right I mean honestly it’s hard to find a mechanic like Ken in this world. So I had my Turbo blown out. I called Ken he come out right away and stayed with me almost 5 hours and even helped the tow guys. And he didn’t even charged me one penny that’s how human being this guy is. Always trying to save you some money and always being honest. It’s really hard to find someone like Ken in this industry man. I get my parts from Columbus and he worked my truck 10hrs straight in the cold man with no breaks this guy is a really honest hard worker. He finished installing my Turbo and I totally satisfied his work. This guy is a legend. Thanks A lot for your help Ken God Bless you man.

I asked Siri for someone to fix my headlight in my semi. Ken’s company came up! When I called he said he’d be out in 30 minutes, and he was! Very pleasant to deal with!

We have used Kens services on a number of occasions, and would highly recommend his services to you. Given the terrible service and results from the likes of FYDA and also Cummins, we were so happy to find someone who could actually work on our fleet of trucks, fix things the right way, and stand behind his work. What a breath of fresh air. The first couple of service calls were spent correcting all of the problems caused by the "repairs" attempted by the aforementioned companies. The experience with FYDA was terrible. They took several weeks; I spent thousands of dollars; and they never properly diagnosed the problem or fixed my truck. Cummins did fix 1 of the problems, but their mechanic created a multiple of other repair issues as a result of his very poor work. Name brand companies and service from them, in my experience, has been and still is terrible. Call Ken. He'll take care of you.

He's a very knowledgeable certified diesel mechanic. Didn't LEAVE me stranded. Knew immediately what the problem was. Was back on the road within an hour. And his price was way below other shops I called. I highly recommend him.