Lobby is always clean, garage is organized, staff is always helpful, pleasant and knowledgeable about what's in stock. Wait time is never to long prices are fair and reasonable. Owner is a very nice man who is a pleasure to talk to. I'm always happy with the service I receive here and I've been twice in the past three months.
These people did a GREAT job on my truck. Needed a lot of brake work done more than just pads and rotors. They had it done same day! The work definitely reflected on the price. You get what you pay for for sure!! Dustin even gave me a ride home and picked me back up when truck was done. Him and Micah were amazing. Thanks again!!! Will come here from now on.
I highly recommend this shop for their professionalism and efficiency. I brought in my 2017 Chrysler Pacifica for an oil cooler leak, and Micah was exceptional. He provided a thorough breakdown of the issue and offered expert advice on preventative maintenance to help enhance the vehicle's lifespan.
The team was diligent, professional, and the turnaround was much quicker than expected. My Pacifica is back to peak performance and running great. I’m truly impressed with the level of service and Micah's technical knowledge!
I just wanted to leave a review to say how amazing the atmosphere and incredible service was at pitstop in Xenia. They really went above and beyond as far as hospitality and how fast they got me in and out. Micah at the front desk was amazing. He was very knowledgeable and used a bunch of big words that I didn’t know HAHAHA but at the end of the day I really had a great experience and just wanted to leave a review thank you very much.
Very accommodating. Thorough assessment with clear recommendation and options.
Prices reasonable and clearly relayed befor service. Will be using for upcoming appointments.
They fixed my dually truck brakes when other places couldn’t accommodate a larger truck. They staff was able to fit me in and get me back on the road in a few hours. Clean waiting room, friendly front desk, clean garage. I will definitely be telling my friends and family to go there for all their automotive needs.
Rip off. Charged me $90 for an oil change. Lied to me and sent me a bill for $4500 when all I needed was 1 new tire. Which they conveniently did not include. DONT GO HERE.
I was quoted around $1500 to fix my car. I go to pick up my car a week later and the bill is $2600. That's a pretty big price difference, especially around the holidays. I've been bringing my car and my wife's car here for a few years, since they re-opened. I've always had good things to say about them. They're friendly, fairly priced, and they work quickly. I had budgeted in the $1500 as I dropped off my car the week before Christmas. Having to pay the $2600 was a slap in the face. I recommend to anyone to get your quotes in writing or in email. If I was quoted the $2600 in the first place I would not be upset. I'm not sure if it was just a communication problem or what. But overall, still a quality auto shop. Just disappointed in my experience, especially around the holidays.
EDIT: I spoke to the owner. There was some miscommunication with the pricing. I wasn't overcharged for the service. I appreciate Micah for reaching out and making things right. I'll continue to go to Pitt Stop for all of my car needs. Thanks
My guys got me in and out before the storm hit on 12/13/25. My wife needed 2 new tires. And I'm talking that's 2 new tires rotated two from the rear and was done in 20 minutes. Best service in Greene County!!
I went in with a tire losing air. There was a nail in the sidewall so it couldn't be repaired. Since I own a Subaru I knew you couldn't just replace 1 tire. The guys there were great they found a used tire that matched the tread depth. They installed it and I was on my way. Well just so happens that tire had a leak in the side wall as well. I ended up having to get a new tire which they were able to come very close to tread depth needed so I didn't have to purchase 4 new tires when I still had at another 30000 miles left on my other tires. Thank you for great customer service.
I stopped on Saturday for the first time. Dustin waited on me. Very helpful. I even posed a few more questions to him and was pleasantly surprised with informative responses. Definitely will comeback
Pitt Shop assisted me with a bad tire. I have used them before and I trust their quality and honesty! Yesterday was no different got me taken care of in short order!
The new owners of Pitt Stop Tire and Auto are doing a great job. They communicated with me quickly and efficiently. They took care of my needs in a matter of a couple of hours and the price wasn't out of line at all. I will be taking our cars there for tires, brakes etc.. from now on.
I came in with no appointment and had my front tires replaced. Dustin helped me and was very thorough. Service was fast and I would definitely use them again.
Took truck in for tires. Picked it us at closing time drove home. Next morning drove 6 miles and the front end was shaking so bad had to pull over and check what was going on, lugnuts were only finger tight. Got the truck back to them and they didnt even know you can't tighten the lugs with the wheel on the ground. The guy wanted to try to tighten it in the parking lot.
Professional, trustworthy, and tech-forward. Every interaction was marked by integrity and clear communication. Their updated website, easy online scheduling, and detailed diagnostic reports with transparent pricing made the process smooth. Fast, courteous service with a clear plan helped me prioritize repairs based on my budget. I’ll definitely be returning for future issues thanks to their professionalism and care.
Great customer service. They took the time verify the correct OEM Bridgestone tire required for the 2023 Outlander was ordered.
Can't thank them enough for making this an easy and painless process. Thank-you guys !!
They did excellent service on our van. Got us in an taken care of and out as quick as they could. Definitely a great place to go to for car services. All the guys are nice an understanding an very helpful.
Great customer service!! They got me right in without an appointment. They were extremely busy, but that didn’t affect the customer service. Great job guys, keep up the great work!
I needed some work done and was surprised to be told they could get me in faster than anyone else. Even though I had the parts from somewhere else, I was not refused service and was treated with respect, got me back on the road quickly, called on Thursday got in on Tuesday morning and got me back on the road that afternoon, it was not a quick job either.
Came and helped me with a tire on my trailer. Was very very helpful and went and took the rim and had a tire put on for me. Could not ask for better service. Did not try to gouge me on price very reputable. Would highly recommend to anyone
I have came to this camp for the past 50 years! The cabins are all newly updated and docks are new high quality. The owners are extremely friendly and helpful if needed. Wildwood cottages is perfect place for families with kids, friends, or solo to get away to the wild. The cleanliness and the quality of the cabins are first rate!
Thank you so much the men treated us like family I had my four year old for one hour getting my inspection all the grace of God Dustin got him star burst and picked him up and showed him the cars through a safe window Mike worked with my schedule and we made it work thank you Pit stop for your kind customer service and getting my inspection done great service and they have a program if you are a family who needs some support please reach out 🙏❤️☀️💥
Hands down the best place I've ever been. the man I spoke with on the phone initially was very kind and understanding. he helped me by finding cheaper tires that would work for my car and gave me a great price. once arriving today the man took amazing care of me and my car and had me in and out very quickly. I highly recommend this place to anyone. I will never go anywhere else. this place is my new best friend. I would have given 10 stars of it would have let me. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Had a brand new car with 2,500 miles with a screw in the tire. They were able to patch but whatever machine they used to take off the tire scratched a $700 rim in multiple places. Had to edit post!!! This is the good part. Manager agreed that it was their fault when I stopped back in. They stepped up and bought a new rim (which they should have). Thankful, that they are honest! You just don't get that type of service and honestly, thank you!!!
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