It was the best experience with roadside assistance I have ever had. From phone call to getting back on the road took less than a half hour. To top it off, it ranks as one of the friendliest services I have ever received. Give them a call if you need help, I recommend them.
The temperature outside was 10°. They came right on time like they said they would be. The assessed the situation with the truck and let me know that it needed further repair at a dealership. Rather than leaving and going on to the next assignment, the mechanic was gracious enough to give me a ride to the nearest hotel so that I wouldn't have to be there at the truck freezing to death. I will refer this service to anyone who broke down. Thank you 18K.
Aaron did an excellent job picking up and replacing batteries to my KW 900 even in the cold. Only one in town working on the New Year's Holiday. # there is no second best!!!
Great help and didn’t charge me to take a look at my nieces car a few months ago when it wouldn’t start. Provided us with guidance to get the car looked at by the dealer. We were able to get the car fixed. Thank you! Arron was a big help we really appreciated your honesty! Good luck in your business!
This service is a complete joke. I stopped for gas at a Sunoco and my car couldn’t start afterwards. The gas station gave me this individuals card. I called this person whose name is Aaron M. and explained my situation. He wanted me to Zelle him $200 for him to, as he said “get up and get dressed to leave my cozy home” and that it wasn’t part of the services. I needed help and he was the only service that answered so I sent him the money just for him to not show up. This individual prays on anyone who is desperate for help. Be careful of this scammer and I hope that he doesn’t scam anyone else of their hard earned money. Stay away. Terrible service. He also will use your information and sign you up to things you didn’t. Be careful with this person. I guess he scams people and uses their information for other things. Will definitely show this to law authorities. This guy will harass you
Did an amazing job! We got locked out of our house and did everything he could do to open our door. We had some issue and he was more then willing to try everything he could!
Called to get a key programmed for my Dodge Charger, he promptly made his way out to my house programmed they key in less than 20 minutes and saved me 100s of dollars.. instead of having to go to a dealership. Would highly recommend !!
Had a flat tire and was stranded at a gas station. Aaron arrived in 15-20 minutes and had me on my way quickly and with a smile. Amazing, courteous and friendly service!
Big thanks to Arron for coming so quickly to get my keys out of my car for me tonight (about 10-10:30 ish), he was here in about 10-15 mins and took less than 10 mins to get my keys out! I personally think $120-$125 is a bit much for it but I also understand it was late and prices are prices. Great service thank you!
He was very helpful able to work with you very knowledgeable exceptional worker and if I had to use a tow truck driver again I would use 18k Solutions Roadside. Thanks for the help
Wish I remembered the young man's name that came to help me get back in my truck but he was very fast nice and accommodating 10 out of 10 service highly recommended
opened 2 dead doors in the middle of the night when no other company would even answer their phones! was quiet and professional which allowed guests to sleep soundly. would call again cant recommend Aaron enough!
Aaron was very timely in getting to my truck and was great about showing and explaining what the issue was that needed fixed, couldn’t ask for a better experience.
This company does amazing work! We were stranded on the side of a highway due to a blown trailer tire. The owner himself took the time and effort to find the hard to replace tire and got it for us and changed it. If it weren’t for him, we don’t know what we would have done. Would highly recommend and cannot say enough good things about this company!
Aaron was truly professional and it was a pleasure to work with him.
I called on a late Saturday morning because I lost my only key to an old 2007 Expedition.
Luckily I had purchased and cut two FOB keys that hadn't been programmed. He arrived at the time he said he'd make it, and had my two keys programmed within 20 minutes.
His prices are so reasonable, and we'll be using him for our towing, roadside needs in the future.
Thanks Aaron!
"Aaron was extremely efficient, nice , and completed the job promptly. His professionalism and dedication were truly commendable. Highly recommend his services!"
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Nobody wants to be stuck on the roadside with a flat tire, but the situation improved dramatically when I called 18k Solutions. Aaron picked up the phone immediately, asked the right questions, gave us a reasonable quote and showed up in 30 minutes, as he said he would. As quick as 123, he is done and we are back on the road. Aaron was so friendly, skilled and professional, both my wife and I felt we had just been helped by a close friend. Nice job, Aaron. Thank you.
Service was prompt, on schedule, and excellent. Very friendly and knowledgeable, and took great care of my beloved truck. Great conversation while loading my truck and dropped it off at its location with confirmation. Will definitely call Aaron every time I need a tow!
If you ever need road side assistance, This is your guy! Very friendly and cool guy. Was quickly responsive when communicating. Really reassuring through the whole process and even drove 30 min away to come and save the day. You won’t regret doing business with him. It’s always great to know that you don’t have to go the overpriced commercial route when you have people like this to go to! Really affordable and reliable - thanks again for saving the day!
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