They saved me from being stranded all night and towed me nearly 200 miles back home. Tried 100 things to get my car started before we had to resort to towing. Very helpful, great service, highly recommended.
My truck started spewing transmission fluid 2 hours into an 8-hour road trip today, and Art came to my rescue. He showed up quickly, and got my truck loaded up and off to the repair shop. His professionalism and charm were just what was needed, and the price was more than reasonable. Thank you Art for being there to help in one of the most unfortunate moments anybody ever has to face; I'm glad that people like you are around when we need them.
Awesome experience! They were quick to respond, extremely helpful and the driver was wonderful. I highly recommend them! Thank you guys for being so easy to work with!
Could'nt b happier w/ this company. Irv went above & beyond to make sure I was good to go. Amazing service. Irv, my guy.. Thank u so much bro. U da man
Was quoted a great deal to get my car back home and once the car was dropped the driver even helped me my wife and roommate push the car to the side yard! Very pleased will be recommending to others
It is such a heat wave today! The tire on my car froze up and was dragging when I tried to drive away from the gas station. My son called them and they were there so fast. I couldn't believe it! So professional and kind. Very reasonable too! Thank you so much for your help. I highly recommend them. Great people!!
Driver was very professional told me he would be on site within 30min he was there in 10min and completed the lockout service within a few minutes and got us on the road much respect to this company they are highly recommended!!!
My car went off the road and hit a guard rail and ended up behind the guard rail with severe front end damage. The car had to be recovered. This is not your typical tow. I was stressed about the incident and Affordable Towing was there for me and calmed the situation down. I felt like family. They did a fantastic job of recovering my car. I will definitely use them in the future. Thank you.
My keys got locked in my car while running errands in Ashtabula and they were there in under 15 minutes to unlock my car. The gentleman who assisted us was very friendly and persisted in finding a way in even when the unlock button inside the car door wouldn't work.
A+ Service!! Got stuck in Western NY with a broken serpentine belt and they drove all the way from Ohio to answer the call! Art and Tasha are total professionals and great at what they do! Thanks again guys!
We would highly recommend Affordable Towing out of Conneaut, OH. Tasha, the dispatcher was pleasant, kind and was good at ETOA. The driver, Art was very informative and knew what was going on with my vehicle. Even at 10 pm he was very pleasant and knew exactly what our vehicle was in need of. God Bless Art & Tasha's business and family.
I locked my keys in my car in my driveway and Art was here in ten minutes. And took less then that too get my door open. Tasha at dispatch was very friendly and nice to talk to. Just a fantastic experience. Would definitely use again
My insurance company set me up with Affordable for roadside assistance. I felt the dispatcher did a good job clearly setting expectations so I knew how long I would be waiting, and also keeping me updated. The driver was very friendly, efficient and took great care setting the car up for the tow. Definitely recommended.
We broke down near the Loves station. And Art was our driver that came to assist. Extremely fast and friendly service. Made sure we had enough battery to make it to the parking lot. Cannot say enough about how friendly he was and how much he cared to get us to a safe spot
They came out 2 times on the same day, for 2 different calls. The man was amazing And was very helpful. He gave us a few tips to save some money and even gave a discount on service! We are blessed by them! Thanks for being amazing!
Their service is amazing! They are a wonderful company. Owners are so nice and caring! Easy to talk to. Definitely affordable. I highly recommend them if you need a tow. They are just so wonderful, I could go on and on. Thank you so much again!
Excellent service and professionalism! Got me out of a pinch when other companies were unavailable. Affordable prices and Art provided great recommendations for car care! The dispatcher was very understanding, went above and beyond to ensure we got assistance in a timely manner! 100% recommendation
They were ABSOLUTELY AWESOME, my husband and I was stuck on the side of route 90 for like 3 hours with 3 kids and a dog in the car, there communication with us was wonderful, they kept us informed of where they were, when they were going to be there, and was worried about our safety with being stuck on the side of the highway at night with kids in the car, they were very very nice professional, polite, best tow company out there, thank you guys for all your help, and worrying about our safety for my family! We were struggling with trying to find a ride to our destination, because my mom got lost while trying to find us and there was car piles up, and my mom passed us can't drive good on the dark she was scared, so she went home they were also worried about my mom safety as she was trying to save us in the dark! They are wonderful!
Great service! We had a rather complicated lockout, but the driver who came to help us (not sure of his name—his shirt said Art but his card said Ron) was fantastic. He patiently tried both the front doors while unlocking the car because there was an issue with the unlock button. He got it, and without making a scratch! We are happy with the friendly and thorough service.
Ten stars wouldn’t be enough for this company.
I thought this level of personal AND professional customer service was a thing of the past until I called Affordable Towing today.
Tasha, the dispatcher, kept me informed of when the tow truck driver would arrive - and he arrived with 30 min as promised. When the driver,Art, arrived, his first concern was for my safety (we broke down on the interstate). The entire time he was hooking up my car, I was fully confident that he not only knew what he was doing - but that he was going to care for my car as if it were his own. Finally~ they not only made sure I had a place to stay until my car was repaired, but ensured I was able to get there. Absolutely above and beyond.
My insurance company paid for their service... so I can’t comment on cost - but I assure you, whatever they paid for the tow service, it wasn’t enough for this A++++ company and its amazing staff!!
Such a clean truck (excuse the stigma). Ron was courteous and professional. He made it seem effortless as he took pride at a job safely done. You could tell he likes his work to help others. Tasha, dispatcher, was super cool to bring peace of mind to keep in touch about ETA. The Price to get me home was more than affordable! I understand this is a small company. Kudos to you! Those OTHER big fleet companies should take notice!
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