What clients say about R & J's Towing & Recovery / Mobile Truck Repair in Minot AFB (ND)
Today my vehicle stalled. In a turn lane. Up a hill. I was scared and panicking, but a quick call to R&J's towing, a man named Jordan got me hooked up and home safe! I've never had bad service from this towing company, definitely my first call in a bad situation, and I'm very thankful for their speed and professionalism. Give the man a raise! Does he need an apprentice? I'll volunteer. Thank you so much!!!!!!!!
R and J's Towing
They are simply the best in Minot, North Dakota. We purchased a boat trailer through a company in Fort Myers, Florida, that was far too small for our boat (despite specifying the boat, weight and length) that we were trying to bring to our home in Canada. This failed purchase left us stranded in North Dakota with significant problems. Larry from R and JS Towing Company was simply there for us and relieved us of many additional tasks and worries that arose due to the distance from our home. He handled this simply brilliantly, quickly, on time and was almost always available to us on the phone. He even carried out the necessary repairs to the wheel bearing. Many thanks to the entire team. I gave only 4 stars instead of 5 because I'm still waiting for the confirmation that the repair of the wheel bearing is properly done.
The tow truck driver Dillan was awesome. Jumped my vehicle then followed me to Auto Zone to get new battery. Came in store to help select battery & offered to exchange it for them. Awesome job!!!
Coming from a long line of towing family ,id recommend this service provider for the state of nd .There are a few quirks that could be adjusted but overall this company is my go to for everything when it comes to towing .Please get some more wreckers for night shift it seems to be a weak point for all towing companies in minot .
Claim to be military owned. You can’t claim that as a flex if you won’t even talk to your Military customers. Office workers gate keep owners but are still not empowered to help with anything.
I had a bungie cord go thru my tire by accident and I put in a request for roadside assistance!! Let me tell u what R and J towing was on it they are ONE OF MINOTS FINEST AND I LOVE THEM!! They deserve to be recognized and appreciated!! MY visit with the tow man was amazing he even let us help him he was very kind and extremely helpful he called before he arrived which was really fast about a 20 minute wait!! THANK YOU SO MUCH R AND J I LOVE U GUYS YOU ARE LIKE FAMILY!!!
I lost my keys on Amtrak and R&J are the folks I called. They were extremely efficient. My car was in parked and he figured out a way to get my truck on the bed without any damage to the vehicle. He was very helpful and understanding of my situation and he got my truck to the dealership safe and sound. Highly recommend
"R & J Towing" came to my rescue on the July 4th holiday!
My F250 is an '03 and after filling up my tank, I got in and the starter was fried. I knew nothing was open on the holiday....but remembered I had "HUM" (by Verizon). I called and they set up my tow. They contacted the different tow companies and quoted 45 minutes to and hour and a half for service.
I was prepared to wait as I knew I was at their mercy with it being a holiday. Within 10 min I got a call from the dispatcher at "R & J" and she stated she was giving my info to a driver. Unbelievably, within 10 more minutes, Dillon , the tow driver, showed up!!
I couldn't believe how fast they were there to assist! He was professional and courteous and got me and my truck home with no issues!
I am a "YUGE" FAN of "R & J Towing"! I would HIGHLY recommend them to anyone needing assistance in the Minot and surrounding areas!!!
Thank you for working on the holiday and for the work you provide to those in need!!!
I need a jump start and I don't know how they come up with their prices but that's ridiculous to pay $75 for a jump start! I could take a lyft to walmart buy a jump start pack and take a lyft back for less! And on top of it an hour and a half wait no thanks
Trying to charge me $300 tow fee plus $50 a day for a 4x8 trailer they stole from my front yard. Plus they drug it out of my yard by the tail light wires. When there is clearly a wheel jack right on the front hitch. That price is absolutely ridiculous! Crooks!
Placed a lockout with my insurance, 45-75 minutes. Completely understandable. He showed up in 10, had my car unlocked in 2. He was very kind. Called me to let me he was close. Highly recommend!!
I went into the ditch with my truck and called for a tow because of how deep the snow was. R&Js were the ones that came and pulled me out. It definitely took a while but that was to be expected with the awful road conditions. Rick really went above and beyond and texted me after they left to see if all was good. When I said that my 4wd low wasn’t disengaging, he immediately turned around and came back. He followed me all the way home until I was safe. Thank you so much to Rick from R&Js!!
The two young men that helped me out were AMAZING! My auto club (Good Sam) contracted them and I am so very glad they did. I highly recommend R & J Towing & Recovery.
Says they’re open 24 hours a day yet im calling at 3:30 to get a vehicle out and they say they’re gone for the day. Hahaha. Nice. And they won’t be in until 10:00 am. Racket
Excellent service! Cody got me out of a really bad snow ditch that I was skeptical about. He called me every step of the way to keep me informed and responded to the call quickly. Highly recommend this company and Cody! Thanks again!
I had yet to put snow tires on my car and got stuck in the snow. R and J’s was quick with towing our vehicle back to Minot AFB with great professionalism. Really great experience with them!
Being 200 miles away from our daughter who is a college student there in Minot, R&J's gave us peace of mind knowing they were getting her car from point A to point B in a timely manner to be fixed. Thank you!
I had locked my keys in my car awhile back and I was a good 10-15 miles outside of town, the driver got there in record time and got my car open in no time at all! Super nice guy!
Used them again a couple months later when I needed a tow from my work to the shop and once again super fast service. Same gentlemen as the first time I used them - same great service!
They were timely when we called late one evening but put our car into a non parking spot, when we called back to ask them to move it they wanted to charge us the full amount again. There’s actual parking spots less than 20 feet away from where they put my truck. Kind of ridiculous but I guess that’s what you get for using a mom and pop shop.
I live out of state, and while visiting family and friends in the Minot area I took my car through the Superpumper car wash (Toads), on Broadway. After going through the car wash I pulled up by the building to go in and ask a question. When I came out my car would not start. It’s pushbutton and apparently it couldn’t pick up the key fob signal so it would not start. Turns out it’s a problem with those big neon/flashing signs interfering with the signal frequency, but that’s another story. Anyway, I called AAA at 4:15 PM, they said R & J towing would be taking care of my call and would arrive by 4:50 PM. The truck arrived about five minutes early, the driver was very helpful and spent a little bit of time suggesting some things to try to get the car started. When that didn’t work we loaded the car on the truck and took it to the local Ford dealership. The driver was very respectful of my car and took care while connecting the cables to pull my car up onto the flatbed. When I asked about the connection points he told me they actually make places on the car to hook up to for towing, and they had the proper equipment to connect to those points so I didn’t have to worry about any damage. So, at the end of the day the service was prompt, reliable, and very professional. I would use them again if I had to get towed.
Waited over 2 hours for them and still never showed up. I understand it is the busy time however the dispatch lady was very rude told me she would have the guy give me a call and he never did. Then she told me 50 minutes and an hour and a half later still no one. Luckily a random guy pulled me out after I was sick of waiting!
Prices were okay. What killed me is the service and wait. I tried using this service twice in the past month. Once to get my vehicle from base, and another to move my vehicle from the shop to my house. The time picking up from base, they took an hour more than they said they were going to take to get there. I figured it was a hold up getting on base. Then, trying to get a tow in town, I had the same problem and ended up going with a different company. I understand it can take longer than they tell you, but there's zero communication between the company and you. I had to call them both times, multiple times to see where the tow truck was.
I was on a city street in Minot, pushing my car out bye myself. This tow service pulled up behind my and rolled down there window, and ask if I could close my door, as I closed it they drove passed me I asked if they could give me a hand in pushing and they kept driving. Way to stay classy R and J tow service!
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