Holly Springs Vehicle Service in
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Address:205 Thomas Mill Rd, Holly Springs, NC, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:27540
Working Time and Location
What clients say about Holly Springs Vehicle Service in Holly Springs (NC)
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Terrible! rude service! Terrible prices!! STAY AWAY! The women who run the front desk and phones are super stand off ish and rude. They’re bad at explaining with transparency what you are even paying for. Very much like “here’s the bill if you want your car fixed pay for it” and if you try to ask questions they talk down to you, bully you in hopes you pay for something (specifically in my case) something you actually don’t need instead of helping you. They told me I needed to buy a new expensive battery, wait for it to come in and charge me to install, but until then they couldn’t even check my alternator. After they were super condescending toward me I took my vehicle to a better shop in Durham a friend recommended and they took real good care of me tested my battery and alternator and turns out my battery was 100% healthy and the alternator was the issue the whole time. Holly springs vehicle service would’ve charged me almost $600 before they even got to the real issue. Stay away! save your time and your money!
Jan 25, 2026 -
Always been honest with what repairs are needed to be completed and felt i got an honest price.
Oct 21, 2025 -
Came 30 minutes before closing, and they fixed a nail in my tire immediately and charged next to nothing! So friendly and honest.
Oct 15, 2025 -
Last auto shop I used needed my car the entire day to do an oil change and general inspection. No problems were found. HSVS provided the same service in less than an hour. Again, no problems were found. The ladies at the front desk were pleasant and professional, the charge was reasonable, and I'll be back.
Jun 05, 2025 -
I’ve been coming here for about 10 years, but will not be returning. There was a political sign on the door obscurely attempting to explain why they are no longer be offering a discount. Everyone is entitled to their own beliefs but if you’re going to broadcast nonsense, as a customer, you are making it my business. I wish them the best of luck with the tariffs the next few years.
Mar 12, 2025 -
We had a good experience here after being quoted many thousands more for a repair at a different shop. Fairly priced and quality work, will be returning for future service.
Feb 25, 2025 -
I had my car dropped off to get a quote to fix the window for my mustang. I was never called back with a quote but later called saying I owe $341.25 to replace 2 fuses for a window. This is ridiculous! Their own moto under their log says "Honest-Reliable-Convenient". This is not "Honest" to me, it is definitely not "convenient" to charge that much for something that takes 5 min. and if this is yall's reliability, I prefer to go elsewhere....... beware of getting put in an awkward position of not getting a quote and being asked a ridiculous sum of $ to get your car back if you go here........
Oct 02, 2024 -
I am SO glad we found Holly Springs Vehicle Service! We've been trying to solve a series of issues with our Hyundai for well over a year that no one else has been able to pinpoint. They figured it out, made the repairs and also identified other issues under recall. They helped provide us with documentation for the dealer and walked us through the steps to file a claim. With each visit they have been so incredibly helpful, patient and thorough in explaining what they are seeing/doing. Fantastic all around.
Sep 14, 2024 -
I had a flat tire just down the road from their business and my vehicle does not carry a spare tire let alone a jack and lug wrench. While I waited at their shop for AAA to return my call, they went to my vehicle, brought the tire back, patched it, went back to install the tire and brought my car back to their shop. Some of best service I have ever experienced!
Jul 08, 2024 -
I can't say enough about this shop and the people that work there. I have tried several shops in the last 20 years, including dealerships, and I got so tired of poor communication, missed deadlines, insane prices, over-torqued and stripped bolts, oil filters installed with 5,000 ft. lbs. of torque, lies to try and take advantage of someone without experience, bad attitudes, you name it. I tried HSVS to get my motorcycles inspected and used them for a couple of years. I started doing most of my own vehicle maintenance because I got so tired of the runaround from other shops or picking up my vehicle just to find out nothing was even fixed. I finally decided to give HSVS a shot since they were always so helpful with the motorcycle inspections and - I'm just blown away about the quick turnaround, great communication, and they always go the extra step to make sure they are doing everything they can to help have a satisfied customer walk out the door. Just top-notch stuff, I can't recommend them enough and I won't be taking my vehicles anywhere else. This type of service is unfortunately virtually unheard of these days - give them a chance for sure! Thank you to the team at HSVS, I was starting to lose hope and I don't think I've ever been unreasonable with all of the other places I've tried. Amazing work 🤙
Jun 18, 2024 -
Easily the best auto shop I’ve ever been to. Everyone there is honest, friendly, and provides the highest quality of service. I’m usually a little skeptical when I visit a new mechanic, but they left me with no doubts about their integrity and trustworthiness before the end of my first visit with them. I was walked through and shown exactly what my car’s issues were, without me even having to ask. Their prices were more than fair and I left each appointment with the knowledge that they had provided me with exactly what I needed and that they hadn’t attempted to include any unnecessary add ons. I can’t begin to express just how much I appreciate them and everything they have done for me. Finding a mechanic you can trust and rely on is invaluable. The entire shop is operated by truly amazing people.
May 30, 2024 -
Started going to HSVS a little over 10 years ago and haven't gone anywhere else since. They do quality work at a fair price and are not in the business of trying to sell you services you don't need. If your looking for the best kept secret in auto repair, then look no further!
Nov 30, 2023 -
I have taken my cars to this shop for many years. They have treated me like a valued family member and it will keep me coming back to them for many more years. They'll do what needs to be done to keep you safe, but not add extra services. Thanks to the whole family team at HSVS.
Nov 17, 2023 -
Fantastic service. From PA visiting my daughter and needed someone to check my drive belt in my Suburban before going back home. I was concerned the belt might be defective. Called two Chevrolet dealerships who turned me down. Holly Springs people couldn’t have been nicer from Jennie who took my call and Tom who checked my car. Thank you all. Tom Kennedy Danville, PA
Sep 22, 2023 -
Had my first appointment with these guys yesterday and couldn’t be more impressed. I usually go to the dealership for service or my husband takes care of vehicle stuff, but needed a state inspection and had to go myself. Everyone was sooo kind and friendly and I was in and out super fast! They even fixed my reflector for free (which I thought was broken and had it taped on) when the dealership wanted to charge me $500 to replace the whole side of the vehicle! Will definitely be going back here when I need other service!!
Aug 08, 2023 -
Came in this morning for an oil change and left very happy! The 2 young ladies at the front desk (Jenny and Christiana) were very kind. I was a little early for my appointment but they were able to service me sooner than expected. I was in and out- and the customer service was great. I will be coming back! :)
Jun 20, 2023 -
Great service and honest mechanics. I had them inspect a vehicle I was considering purchasing. I am from out of state and I was unable to fly in to test drive the vehicle, so I needed someone to check it out to make sure it was a good buy. They did this for me with a day's notice and gave me a detailed list with pictures of their findings. It helped me make a decision on the vehicle based on their honest opinion of it. Thank you Holly Springs Vehicle Service!
Jun 03, 2023 -
These guys are the best. I’ve always taken cars here for repair and they never disappoint. Today was no different; I had a tire leak (nail) during Tropical Storm Ian and they dropped everything to get me in the back and plug the tire quick and in a hurry. You won’t regret using these guys!
Sep 30, 2022 -
The best mechanic I’ve used in the triangle! They are fast, great prices, and thorough. They do a complete check of the vehicle every oil change and recommend any repairs that need to be made. BUT, they don’t push you or bully you into making them. The only place I take my vehicles for repairs and inspections.
Sep 14, 2022 -
This was my first time using them and I'm glad I did. I needed an inspection for my motorcycle and "Googled" the nearest shop that can. Once, I arrived I was greeted at the door by a friendly young lady. Their staff were awesome and got me in and out. Highly recommend my friends to use them. I will be definitely seeing then again.
Mar 16, 2022 -
They replaced my ABS Module and were the least expensive out of all my estimates. They had on my estimate that they might need to bleed my brakes but decided it didn't need to do it and no charge, they could've done it and charged me and I would have never known. Very honest, great communication and great price. All my error lights went off on my dashboard. I'm excited. Would highly recommend.
Feb 11, 2022 -
First time shot at this establishment, and they were everything the 5 star reviews have mentioned. Amazing customer service by the owner, Jenni and Christiana. I was able to schedule a drop off day and they had all 3 services I needed taken care of in a timely manner as not to have to look for other modes of transportation. On top of all that, they offer a generous discount to teachers, first responders and military! You have all of my car maintenance and repair business from here on out. Thank you!
Oct 20, 2021 -
0 for customer service 0 for easy to work with 0 for availability Update - new ownership has changed this experience. I was told they were too busy and didn't want to send me a statement. Even with plenty of service history, they claim it wasn't enough to continue to provide me service. Sounds like the worst customer service ever. Must be nice to be too busy to continue to provide service to long time customers. Don't worry there are plenty of others who want your business. 55 Auto and Carroll's would never treat you with such disrespect.
Sep 02, 2021 -
I am very pleased with the service I received at Holly Springs Vehicle Service in August 2021. You talk to THE PEOPLE that actually own the business and work on the vehicles. They have a vested interest in your satisfaction and it shows. They do very good work at very good rates. I am grateful to have them in my home town. Repair: New struts and ball joints
Aug 25, 2021 -
Our friend told me I should use Holly Springs Vehicle Service when my car broke down. We had an amazing experience at this shop. They did a great job repairing my car, the price was outstanding, and they fixed my car in a few hours. My family will use HS Vehicle Service for all of our car repairs and recommend them to friends and family.
Nov 27, 2020 -
My check engine light came on so I called and they said I could bring it in right away to get diagnosed. It was a semi minor fix so they were able to take it in right away. Excellent customer service, great price, and only took a few hours for everything they had to do to it. Will definitely be coming back here for any car issues and routine oil changes. Highly recommended!
Oct 23, 2020 -
I of course waited to the last minute for a NC inspection, I called Holly Springs Vehicle Service and asked them if they could fit me in. I was there in 20 minutes and in less than 30 minutes, I was out the door. Great service, great employees, great location. What was also enjoyable, they really like what they do. They were GREAT.....
Jun 01, 2018 -
I was more than pleased with the service I received. The staff is very personable and easy to deal with when it comes to prices and work to be done. After going to several vehicle maintenance establishments in the area, Holly Springs Vehicle Service LLC is the only one where the staff is actually honest and won't rip you off.
Sep 28, 2017 -
Fantastic service at a great price, with a healthy amount of humor and sarcasm thrown in for good measure! Highly recommended. Firestone down the street tried to sell me a $1k brake job to fix a squeak, HSVS takes one look and tells me all I need are new pads. Got me in and out same day within a few hours of walking in, and I didn't even have an appointment.
Jun 11, 2017 -
Great experience and friendly service. Got my brake pads and rotors replaced today at a better than fair rate. Even though it was my first time there, Denny talked to me as if I was a regular customer and even fit me in for a vehicle inspection. I would recommend them in a heartbeat. Keep up the good work!
Apr 05, 2016
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