What clients say about Rowan County Recycling - Rock Grove Site in Rockwell (NC)
Showed up today 4/25 Saturday at 6:45. The attendant told me he had just counted his drawer and asked if I could come back tomorrow. Duh, your closed on Sunday. I said no and your not suppose to close till 7. His reply was that he wanted to get outa there earlier and I had all day to bring my trash there. The audacity of that young man! Unacceptable. Train your staff better. smdh
Super disappointed in this place lately. An older man has been there lately and he will charge WAY more than normal. We've been using this place for a few years now. The blonde girl and dark hair girl would always say the same decent pricing. Since the guy has been around now, it's over $15-20 more than the ladies would always charge. This is insane for a barely filled truck bed with all light items. He wanted almost $40 for half a truck load! Oof.
We have come here many times over the years, when dealing with the older man, he is always friendly, helpful and have no problems. Everytime we have to deal with the younger women there she always has an attitude, acts like your a bother to her and charges so much more. This time she tried telling me my standard trailer I usually always have was a much larger one and they would have to charge me triple what I would normally pay. Atleast half of my trailer was cardboard boxes broken down, some bags of trash and some stacked carpet rolls we took out of our home bedroom, honestly not a big load of items. She gave an attitude when we question the price and why so much she tried to tell me the tonnage of my trailer but that is ridiculous, there is usually a trailer fee like the truck fee. They have no way of weighing anything and when I stated what needed to be dumped would fit in my truck we just didn't wanna get the truck dirty (bc every night i have kid functions to go to and didnt have the time to clean it after) but I would go home to switch it over. She copped another attitude n said she would still charge me the same amount when we came back. When we said we would just go to woodleaf and dump it much cheaper, she gave her attitude, nodded and said to go there.Then so rudely turned around and started talking about us to the 2 guys with her, It's sad that I can't even use my local recycling center that I only live 10mins from. Despite several other reviews I have never had a good experience with her when coming and am always made to feel like I'm bothering her. That is just pathetic that I have to feel that coming here considering most times when I do come its early during the week days which is usually not that busy paced. If someone doesn't wanna work or do what they need to, they should go home or get another job. I have mentioned my experiences to friends and other locals I know. Sadly it turned out they have gotten the same experience which is finally why I left this review after this last horrible experience
Great recycling center that also takes household trash. The recycling services are free but you have to pay for household garbage by weight (cash only). The people there are really nice and helpful.
I cut out a huge bush in front of my house. They took that and a concrete birdbath that was very heavy. Unloaded it for me and it was only $20 to get rid of that junk! Easily worth the money.
Wonderfully helpful staff, whole facility is neat and organized
The young lady and the gentleman that work there always have a warm smile and a willingness to help!
Been taking trash and recyclables there for the past 4 years. Workers there are always helpful and kind. Cost to dispose of trash seems to have doubled in the past few months, but so has everything else. Not the workers’ fault.
Today was my 2nd time at this location and both times the older male was extremely rude ever word from his mouth was rude. I would have given 0 stars but the lady was nice and friendly .
The employees were very knowledgeable and helpful. They explained the "basics" of what can and can't be recycled. At this location they ate only open 3 days a week but this includes all day Saturday until 7 p.m.
The lady who works here is very nice and friendly. They take plastic bottles (HDPE2), glass, aluminum and paper products. Boxes must be broken down. Garbage bags are by the lb or by truck load.
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