On Thursday 11/20 our daughter hit a deer by the BP at Grantville. She's fine but her Subaru is totaled. We have used City Towing on four other occasions. When I called them it was around 8pm. The tow truck was there in record time, loaded it up and delivered it to her house about 4 miles up the road, and at a very reasonable price.
Shoutout to City Towing! They came through for me and my family car got stuck at a hotel in Biscoe and they towed us all the way back to Walnut cove and it was affordable better than the ones around that area. Syd was nice on the phone and shoutout to Caleb our tow truck driver being cool calm and doing a great job!
I truly appreciate the fast excellent service! Sid and his assistant were quick to diagnose and get me to my mechanic. I’m glad my insurance contacted this company!
City Towing saved us today! Our truck was towing our camper and it started having transmission problems. AAA called a company for the truck, but wouldn't call one for the camper. We called City Towing and the owner came out to tow it to our home over an hour away. Thanks for being one of our guardian angels and bringing our camper home safely!!
Extremely expensive rates. An item was stolen from my car while under the care of City Towing. Took week(s) to get a call back from Owner. My car insurance company and myself would NOT recommend.
We are so thankful for City Towing, today. They came to our aid when we were stranded along the interstate and towed our large van and our camper, bringing us to safety. They arrived quickly and this man really knew what he was doing. In addition, when he saw that we were from out of state and had nobody we knew in the area, he found just the right mechanic shop that could take care of our emergency within a couple of hours. We are very thankful to City Towing for competence, fair price, calming us down, and going above and beyond. They are Good Samaritans for sure!
City towing truly takes care of their customers. Arrived in a timely fashion, go over and above helping individuals out. Several times they helped me with things in my vehicle or questions I had so I didn't have to go up there. They are amazing!!!
Great people!!! I called and set up to have my pull behind camper moved because the axle on one side was messed up they came with a rollback and had it loaded in 15 minutes then drove 40 miles to drop it off at my home at around 11 pm at night they were very friendly and professional it was a pleasure to do business with them and I will refer them to anyone that is in need of this type of service
My positive experiences with this company stop at our phone conversations. My company and I have a written agreement for them to tow the cars that are illegally parked at the property. I have requested that they tow cars at my property five times, and five times they have an excuse as to why they can’t. They don’t stand up to their word, and that’s unAmerican.
Our agreement was not to only tow abandoned vehicles. Your statement is a lie. Added on 6/4/2019
My car was towed and they charged me a total of $365 for having my car for less then 24 hours. It was a complete scam of money. I understand there is charge but that was just too overpriced.
City towing is a wonderful business who cares about their customers. My husband and I were stuck on the side of the road outside of charlotte after our tire blew out on our RV. We had problems finding a towing company that could handle our vehicle because of its size but Sidney Low was so kind and courteous. He came and got us off the side of the road and he made the bad day we were having much better by getting us home. I cannot thank him enough and will recommend city towing.
Responded quickly after I'd called GEICO, with an ETA. Arrived 10 min earlier than the ETA. Not only did he get me out of muddy ditch I was in, he crawled under my truck and fixed it so it could be driven out. Then, he went under it again, and reattached the linkages on the transmission, which had popped out while I was waddling around in the mud.
Young fellow. I wish I'd asked his name. Definitely 5 star service. THANKS City Towing of Asheboro!
The owner and his son were amazing. Very kind and helpful. Very hard to find good decent people in the towing business, so this was exceptional and appreciated!
They towed our car from Paw Paws place. We had tried every day to call pawpaw's to not have it towed as we could not afford it. (Car broke down on a Friday and was picked up Monday, was going to have it towed Thursday payday.) Called city twoing and they charge $150 for less than 2 miles plus 40 a day which came to $310 by Thursday. Even had my dad call to try to work something out with no luck. Now they have our car and I'm out of a job! People just don't understand not everyone can pay $310 for that stuff.
Talked to receptionist the day we were told that our vehicle would be picked up and the receptionist called the person that was going to be picking up the vehicle and said that if it had to be picked up by 5pm they couldn't do that but if it could be by 6pm that they could do that. I said that was fine. It didn't get picked up that day. It's a work vehicle and it needed to be towed that day to our mechanic so they could find out what was wrong with it so that if parts needed to be ordered, etc, then that could be done and work could start. Took vacation because didn't have another vehicle to drive route with. No one called to tell me that my vehicle wouldn't be towed so I could make other arrangements. Poor customer service!
I have used city towing in the past and was pleased with the experience. This past time has been another story. I needed to move a 30 ft trailer from my current residence to my new home. I called and set up an appointment for them to come out and move it. They said they would call in the morning to give me an arrival time. No one called and no one showed. The second day they said they would come move it no one called or showed. The third day they told me the price went up $100 and I said fine and they failed to show again. I don't know how you can run a business like that. When you tell someone you are going to come out on a specific day to perform a service you do it.
Very courteous driver, went above and beyond just towing my truck to the shop. Also carried my wife and I to a hotel and waited around to make sure I got everything coordinated with my company and checked in to the hotel.
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