What clients say about Searcys Automotive & Storage in Columbus (NC)
I was very fortunate to find Searcy’s Auto when my car broke down and it was towed there. They were really friendly and got me back on the road quickly. My car was returned without any smudges and working perfectly. Now, Brandon is the only one I will allow to work on all of my cars including two vintage ones.
Brandon and Diane have always been honest and welcoming. I highly recommend going to them for any car issues and everyday car maintenance. Thank you for always squeezing me in when my car(Loretta)decides she needs to see her doctor🤣🤩
Having the same trouble i had before taking in for warranty repair. They were suppose to replace my axle. Now i have the same problem and the paint is coming off the axel. I would not take my Bridgestone warranty here.
I cannot recommend this company enough! After Thanksgiving, me, my husband and our two dogs (who are not used to being out in public a lot due to their anxiety) were driving home to Florida, from Asheville…..our engine light came on and our biggest fear was coming true. Thankfully we were able to pull off the highway and go to a car parts store that told us we needed to find a mechanic bc there were so many alarms going off on their diagnostic reader. That put us at the doorstop of Searcy’s. Long story short, Brandon fit us into his VERY busy schedule and allowed us to sit in the waiting room with our dogs (one that would bark at people when they would come in…so embarrassed..). 5 hours later we were checking out, and he actually apologized to us for it taking so long!! What?! We refused his apology….LOL….He was a lifesaver that day and we couldn’t thank him enough for fitting us in and allowing our dogs inside so we didn’t have to freeze standing outside.
Final note: he could have charged us whatever he wanted since we were truly in a desperate situation, but the bill was totally fair, in fact, I gave them an extra tip since we left dog hair on their waiting room futon. :-/ THANK YOU AGAIN!!!
Great folks running a good business and charging fair prices for solid work. Brandon is experienced, knowledgeable, and helpful, and they'll give you estimates and keep you posted throughout. Highly recommended.
Brandon and his crew are the best. Always kind and professional. I would not trust anyone else with our vehicles! He is our go to for both our personal and company vehicles.
So I never ever write a review but I felt it necessary about this business. I have been taking my vehicles over to Searcy's for at least the past year. Dianne at the front desk is so willing to always accommodate me and Brandon, along with his mechanic, have always done me right. They are fair and have always fixed our vehicle's without ever a problem afterwards. My son also brings his work truck there and the problems are always resolved. If your looking for a professional and caring automotive repair, Searcy's is the place to go
Timing belt broke they quickly repaired the vehicle and was very courteous revised review!!!!!!! They will not honor their work front seal on motor leaking the seal is part of a timing belt change on a honda odyssey he said we dont change the seal on a timing kit replacement but that not what he told me before the repair he said we replace all the seals the he said if we do change the seal and it leaks its nothing we did to cause the leak and its not warranted nice folks but dont honor their work
Recommended by a neighbor of my sisters. Very good experience as I had an issue- I was able to have service quickly with excellent customer care! Highly Recommended!!!
Rented a trailer through them. They were very helpful and patient. Corrected an error I made in setting up and spent time identifying a problem with the wiring. Great service, honest folks.
I have used many mechanics ...in three states, and I find Searcy's to be the best. They are clean, efficient, helpful, explain what they will do and they are so, friendly.
I have used them for moving (superb) and UHAUL rental!
All around wonderful !
New to the area, and needed some major work done to my jeep.
Brandon was very helpful, and was able to fix all my issues. Very pleased with the service.
Brandon was great! My 4runner died on the side of the road. They worked it in right away and got it fixed in less than a week! He was honest and charged fair prices. When I went to pick up my car he took time to answer my questions and look at the car with me. I would recommend searceys auto and if my car acts up ever again it will go straight to searceys auto!
BEST moving service in the area! Brandon is extremely professional. Returns calls. Make appointments. Calls to confirm the appointment AND shows up when he says he will. So refreshing! Works fast and efficiently. Doesn’t waste time. Fair price. I never could have pulled off several moves without Brandon and his crew. Highly recommend. PLUS, he fixed my golf carts quickly and also for a very fair price. Five stars.
I rented a uhual from Brandon twice now, and I was always impressed by his level of professionalism. His location didn't have a dolly I rented online, and he borrowed me his personal dolly with the trust that I would return it, and I did. But that was a stellar move and deserved 5stars for customer service. Uhual can be a difficult company to deal with, so glad I had a real person to deal with.
This place is the BEST! I live in Campobello but before that I lived in Wellford and would drive all the way to NC for Brandon to work on my car. I wouldn’t trust anyone else with it. It is the best mechanic I know and most importantly he is a Christian and would not in no way scam you or be dishonest to just make a $1. If you need your car worked on call this shop.
Great mechanic. Great guy. Seems to almost know what he’s doing.😉. If you go there during the winter you might even see a nice beard on him. Excellent service. Very trustworthy.
Brandon & his crew are incredible! They have saved me thousands in repairs on three of my vehicles, go above and beyond to return my vehicles in a timely manner and work around my crazy schedule. I cannot speak highly enough about Searcy’s auto. They also go above and beyond in the community. Jason, who works at Searcy’s and has worked on my vehicle personally hooked me up with firewood during a 72 hour power outrage knowing I had wildlife I was rehabbing and struggling to keep alive due to lack of warmth at the time. Brandon and Jason were also kind enough to help me load the firewood into my truck. Dianne, who runs the front is always a friendly face and makes scheduling, drop off, pick up and paying a breeze. Beyond my repairs I have also used their Uhaul services which has always been a joy compared to other locations.
We have been taking our vehicles here since they have opened and wouldn't take them anywhere else. They are very honest, flexible and willing to go the extra mile to ensure all our needs are met. He is always available for immediate advice over the phone. Prices are always fair and reasonable. Customer service is the best around, very friendly, hospitable and caring. Very knowledgeable in the work he does. Humble, down to earth and doesn't pretend to be something he's not. Waiting area is always comfortable, clean and neat.
Honesty, integrity and kindness goes a long way and this business specializes in all.
It's nice to know that I can leave a vehicle with you and not worry about getting ripped off or scammed. Trustworthy and honest mechanics are hard to find! Thanks for everything!!!
I was traveling through Lake Lure (doing some mountain bike riding actually) and noticed around all the tight turns (with heavy braking) that my car was not sounding good at all. The brakes got worse the further I drove and I didn't think I would be able to get back home to Charlotte. I found Searcys on a whim (I think a referral from a different local shop -- Price's maybe) and they were able to jump on it right away. Timing and cost were perfect. They said I came at a good time, usually they are much busy. I'd definitely stop by and recommend them again. Very professional.
Great customer service and great quality of work. I left 3 stars for a couple reasons. One, the price for parts is over triple what they actually cost. Im not against a mark up but thats too much for me. The other reason I left 3 stars is the numerous grease/oil stains on my seats, both passenger and driver. Had to clean the steering wheel off too as it left my hands black after driving it home. Overall, I would bring my car back but Ill be trying out a different shop first.
Searcys impressed me with their timely work and communication. I needed a new exhaust system and Brandon was very helpful and upfront about the cost and process. The part wasn't cheap, but my car is running extremely well and it's great having a knowledgeable mechanic in the foothills region. I will be using their services in the future.
In September, on the way to the beach in SC from Asheville, my husband and I had to stop in Columbus because a grate under our car had come loose and was dragging. We quickly had to search for a local mechanic, and Google Maps pointed us here. The mechanic took a look and fixed the problem quickly - so quickly that he didn't even charge us! So thankful to him for his kindness!
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