What clients say about Jacksons Wrecker Service LLC in Columbus (NC)
Shout out to driver McKenzie Talley who was exceptionally helpful, friendly, respectful, and courteous when our car broke down yesterday in Columbus. He did his best to get us running before ultimately towing us to a nearby repair shop.
McKenzie is a great asset to Jackson’s Towing!
Brent was really great at helping us. We were stranded in the middle of highway on Christmas Eve in the mountains as our engine broke down. Brent came to save us and towed our car to the nearest mechanic (who was good people too) so Brent gave us a great recommendation, and then after towing the car he gave us a ride to our Airbnb, as we couldn’t get uber. He was also able to give an idea of what’s wrong with our car. Smart man. And he charged us a very affordable price for his service. He’s a man with a big heart. You want people like this helping you when you need help. 5 stars. Thanks!
Brent Jackson did such an amazing job towing, something no one else could pull off, he got a camper of mine out of a hard spot and delivered it to it’s new location perfectly! They also took the time to make sure the camper was all level after delivery and unhooked everything from its former location. Thank you Brent Jackson and Jackson's Wrecker Service, LLC!!!
The boss man is super nice and makes great dad jokes! The service is great! When I couldn’t get my car to move at all he was able to and did it safely and got us all the way home safe! If you’re looking for a good tow serve I highly recommend 10/10!
They were recommended by another towing service. Friendly and helpful. Tried to get the part and fix it themselves but the part was unavailable. They towed my car all the way to Hendersonville for a very reasonable price. I appreciated that they did not talk down to me as a woman. Gentlemen thank you.
Best wrecker device in Western North Carolina Carolina. He came through in a very serious time of need. If you need towing service, give them a call. 10 stars!!!
My Ford Taurus was picked up and towed to Professional Auto yesterday. I cannot say enough about how competent, professional, friendly and knowledgeable the gentleman was and I highly encourage anyone to feel secure using their services at economic prices.
I broke down in Saluda N.C. and i called Jackson's towing and the driver got there fast and he was very fast and i will defiently call them next time i highly recommend them thank you for your service
Jake and team were prompt and professional. My son hit black ice and went down a steep embankment and it was no easy task to get it out. They made quick work of it in cold conditions and went above and beyond the whole step of the way. Great to see that customer service is still alive and well! Thanks!
Absolute life saver! Got my truck stuck on the side of an embankment in a tricky spot that required a particular set of knowledge that Jackson’s had! Would use these guys 100 times over and over again.
I believe his name is McKenzie, but right after Helene hit, both of our vehicles died. Mine was stranded at Walmart in Forest City, and Lynn's broke down in Columbus. I called for a tow in Columbus and he was there within minutes, once he towed Lynn's truck, he immediately drove us to Walmart in Forest City, Lynn, my dog and me! We are elderly on fixed incomes, and very stressed out over this! Instead of immediately hooking my vehicle up for a tow, he started assessing the problem, and was able to get my vehicle operational!!! I couldn't believe how he went above and beyond to help us out...what a great person he is! Thank you so much young man, we need more like you on this planet!
I was working a remote job when my wife let me know her car wouldn't start out of state. I called and he said he had a couple of tows ahead of her and it would be about an hour and a half. Things must have cleared up because he picked her and her car up and had her back quicker than he said he could pick her up.
My wife enjoyed talking to him during the 20 minute drive and felt very comfortable riding with him
Motorcycle accident - picked up my bike from the Interstate and stored it for over a week before I was able to get it picked up. Rates were more than fair - great communication. Highly recommend
CJ came promptly in spite of being given the wrong address by a distraught old lady. He had me pulled out and on my way in 10 minutes. Excellent friendly service - wouldn’t hesitate to call them again!
Awesome! Of course it's always great to get rescued off the side of the road on a rainy night. They got to me in about 30 minutes and got myself and my truck safely home. Thanks guys! Will recommend you.
I am a local I've lived in Columbus for 20 years me and my wife and both had to use Jackson towing. I'm not telling you that they're going to give you stuff for free or tow your car for free with these guys are good people and they know the value of customer if they can give you a break they will and I recommend it to anybody anywhere in Western North Carolina you can't go wrong with these guys thank you Jackson towing
Absolutely fantastic company!
On Saturday 12/9/23 at NC I26 Welcome Center my Camry would not start. Jackson’s were called and said he’d be there in about 15 minutes, in the meantime a fellow traveler had a “jumpstart box” and vehicle started up, I waited for Jackson’s driver and explained we had started vehicle and I was going in to Columbus to have battery replaced, when asked how much I owed him for his trip he said “nothing “! Outstanding service and a truly amazing experience!
Yes, still a few honorable business people left !
I have never experienced such amazing service and our driver Brent is the best! Would highly recommend this company to anyone. Never a good thing to be stranded out of town but Brent made it a very good experience! 10 out of 10 for sure
Blew a transmission on the mountain loaded with cattle late at night. Brent came to the rescue within the hour of calling and towed me to town. Very reliable and experienced.
I ran into some very unfortunate circumstances with my car after taking it to a car dealership. I couldn’t get a tow from my insurance company, because they said no one was around my area. I called Jackson Towing; because they were the closest to where I was. Ronnie came and towed my car, he was the absolute sweetest and very thorough. Brent made sure my car was up & running, so I was able to go back home within 24hrs. I would definitely recommend them to someone, they are awesome.
Request for heavy wrecker to move none running truck, Agreed on price. Driver was late ( I understand a 911 call is more important) but driver had a Attitude at arrival. All he had to do was Which The truck out so he can hook up and go. He got upset and got back in his truck and left. I guess I wasn't important enough to get service. Jackson's will no longer have my future business.
My daughter and I were traveling from Illinois to Charleston to attend a wedding. At 2:42 am I hit a large deer on interstate 26 just north of Columbus. Within 45 min of totaling my van we had highway patrol and Jackson's there. Not only did the towing service get there quick he took my daughter and I to the nearest hotel and did not leave until we were in a room. But that's not all the next day he checked on us because we were having trouble getting a rental vehicle and needed to check out of hotel so we were not charged another night, I told him we were checking out and going to go to McDonald's across over pass to sit and find rental and ride. He said I will be right there . Showed up in his personal vehicle drove us to McDonald's. He then proceeded to get me a ride to Greenville SC to get rental the closest one available. My daughter commented to me at McDonald's that she couldn't believe how friendly and helpful people were in Columbus and surrounding area. I told her that's southern hospitality at its finest. Thank you Jackson's for the service and help beyond the call of duty!
Hands down the best provider of towing services around. Went above and beyond what I needed. Received frequent updates so I never questioned when or how long it would take to arrive. I highly recommend if you are in need of a tow or just help getting out of the mud like me, just give Jackson’s a call.
Brian was fantastic, honest and hard working. As a person from out of state, he talked me through options and discussed local availability of mechanics to help fix my pickup. Brian was professional and extremely kind. He went out of his way to make sure I made it to my destination quickly and safely.
These folks are constant professionals. Their drivers, trucks and manors are all top notch. They did a great job pulling an armored van out of a field for me. Not only did they not damage the van in anyway, somehow, they managed not to even leave tracks in the field. I highly recommend these guys for anything you need.
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