Peterson's Transmissions and Automotive service center in
Hubert (NC)

Do not go here. He took $2,000 from me and wasted a year of my life. He set back my family of three young daughters and myself. I went to a lawyer and the cops and they went to his shop. He stole car parts from us and never filed a report because he has no security cameras. His secretary yelled, swore , and then hung the phone up on me. I had to get my car towed out of there. He is a thief. Please do not go there.

You DON'T want to take your vehicle here! I'm not one for complaining, I usually choose to keep quiet, but not about this business. I brought my hybrid there July 11, 2023 because wasn't getting speed and needs new ignition switch... July 7, 2024 my car still sits there untouched! In the 1st 3mos I made 108 calls to see what he (Eddie Peterson, Owner) found to be the problem, all calls were avoided except 1 on a weekend, he forwarded calls to his Cell & told me he's waiting on a part to be delivered any day now. When I called that following Wed (in 2023) his receptionist asked me why I don't just take my car to someone else? RIGHT ON THE NOSE! The final time I talked to him he didn't know what the problem is, he hasn't looked at it, so when I asked what "part" he said he was expecting, he didn't have anything to say. NOW, after the most extreme case of cabin fever, I'm looking to have it towed to... Well, ANYWHERW else! (Except the guy on Sandridge Rd, I'll tell that one on his page! Hint: SHAMELESS lying thief! That guy over there! At least Eddie hasn't tried to steal my vehicle! So, there's THAT!)

How is he still open. Took my money. My vehicle and never did the work and wont release the car to me. About to call the cops or maybe we can all go in a class action lawsuit and get him shut down.

Terrible decision to come here!! After paying $1,300 and waiting over 5 months the transmission went out 1 week later and had to have it towed to AAMCO to have them do it correctly. Definitely don’t recommend!!!

Said the job would take 2 days, got it back 3 months later after i threatened them with a lawsuit. I gave them a rear axle and a front diff so they could change the gear ratios with new set of seals, bearings and gear set. Decided to change my diff ratio again but this time I did it myself and found grinded down bearing seats on the Pinon and damaged bearings. I waited the last 2 weeks on "axle seals" but when i checked, they were never changed but I was still charged for them. They could have at least sprayed the internals with WD40 but they didnt so when i took it apart it was Coated with rust. They wasted my time and money. It was a cheap lazy job done by them and they ruined my 900$ parts that I can't resell and now i need new bearings because of them

👎👎They defaulted on our agreement. I purchased an engine and transmission for CASH from Mr Peterson on 1/24/19 that were in his old tow truck. It took several months and many visit/requests to get the engine delivered, but no transmission. (I paid him an extra $100.00 for the delivery. His said he'd get right on the transmission work). Now it is May 10 2020 and after over the year and five months i still haven't received the transmission (paid for) nor has he returned the $700.00 dollars which was the agreed on price for the rebuild. I certainly wouldn't recommend Petersons Transmission Shop to anyone. Thank you Frank McDaniel

If I could leave no stars I would. He has two of my cars. Once since sept 2019. I paid 3/4 of his bill. Still no truck. It’ll be ready in a week is his best line. Then my other car broke down. I said fix this with the money I already paid you. 2 years maybe 3 later. Still no truck. No car. Do not go to this man. Now I have to call the cops because he won’t give me my cars back.

I've had them rebuild more than one transmission over the years. No matter how far you are located, it's well worth the drive. The do transmissions and so much more.

If I could leave no stars…I would. We made the mistake of having Peterson’s tow our vehicle to their shop after it broke down nearby on 8/15/22. They called same day, informed us of the problem, quoted a price, and said the vehicle would be ready in a week. After hearing nothing from them, we called to see if the vehicle was ready the following Monday (8/22). We were told that it would now be ready Wednesday (8/24). Again, we heard nothing so called again Thursday (8/25) and were told they had gotten the wrong part, new part would arrive by 5pm that day and vehicle should be ready Friday (8/26). Friday comes and still no call. We called again, much more upset as we had already been told 3 different “ready by” dates, no communication, and the vehicle was past the timeline we were told originally. After calling again, they said the new part would be to them Monday (8/29) and the vehicle should be ready by Wednesday (8/31). Yet again, Wednesday comes, no call. We were told mechanic had a medical issue come up…but the vehicle would be ready by 6pm Friday now (9/2…2.5 weeks after initial vehicle pick up). We called at 2:30pm Friday (9/2) to make sure it would be ready and were told it was on track for 6pm pick up pending test drive. At 4:45pm, we tried calling again since we had not heard back and received no answer. This continued all weekend. On Tuesday (9/6) following Labor Day weekend, we called AGAIN to see if vehicle was ready and were told it would FOR SURE be ready the following day (Wednesday 9/7). Again, no further communication until we arrived Wednesday morning to find out vehicle disassembled in the garage bay and were told the vehicle would not be ready until Thursday (9/8). Upon picking the vehicle up Friday (9/9) finally, we were told that the mechanic (the business owner) had installed a pump without informing us that this work needed to be done, and had planned on charging an additional $600 until I arrived with a friend who he happened to know. He also stated outright while picking up the vehicle that if someone calls complaining, he delays work on their vehicle for a week. Our vehicle still does not seem to be operating properly even after all of this, and we will likely end up having to take it somewhere else to be fixed properly. This is by far the most unprofessional, disorganized, conning “business” and owner I’ve ever had the displeasure of dealing with. If you value your vehicle, time, money, and patience…stay far far away from this garbage business.

I have been using Eddie for years. I have always found him to be fair honest and extremely reasonable. He has always been a straight shooter with me. Some things have taken a little while, but I know it is hard to find good labor that show up and stay all day and complete the tasks. I run a small business myself and I know that good labor is hard to find. And it can make or break a business. But for me I give him five stars. Because he is honest, hard-working, fair and reasonable!

Long story short, this place had step's father car for over 3 months on the premise that they were going to change the transmission on 1 week. We payed things on time as soon as they ask for money to get the car fixed. After 3 months they asked us to come and pick up the car but for some reason this place did not calibrated the sensor. We took the car back so they could fix the sensors, he got the car for 3 more weeks and told us that he sent the car to nissan's to get them calibrated, soon enough and tired of waiting we went to pick up the car and then he told us that he sent the car to another automotive to get the car fixed, but the automotive could not do that work and was practically sent there just to do an error diagnostic. This place is a scam.

I rated one star bc I can't do less do than that. Ed Peterson Had my Jeep Grand Cherokee from Mid July until November, every time I called it was going to be done this week. This went on and on , so I went down to get my car and he promised its would get worked on. After finally getting it back it would not run stalled and leaked transmission fluid everywhere. Brought The Jeep to Wheatly bros. In Otway , They could not believe what they found. The 4WD shifter cables were run over the driveshaft, the Trans cooler was on the wrong side of the radiator, they had to replace multiple seals . Cost me $1000 to make it right. ( Ed Peterson charged me $1800 for a complete transmission rebuild ) I called Ed Peterson and he said he would send me some money back, He took my information. NEVER RECEIVED A DIME, so not only does the man ED PETERSON not have a clue on how to do a transmission he also has no integrity. Don't walk , Run from this place.

Peterson stole my money I had my car in his shop for two years after paying 1850 upfront he told me six months later that he needed special parts for my transmission because it was a foreign car 96 eagle talon so he needed an additional 600 dollars after waiting 2 years and constantly asking about my car we went to court. After I won my case he filed bankruptcy and I called him to inquire about my money he told me I don’t owe you anything…. Later on he reopened the business in his wife’s name and continued screwing people over. I guess he filed bankruptcy again and got the original name of his company back not to mention when my car was on his lot for about two years another car hit it and he said his paint and body shop could fix it DONT GO THERE. You’ve been warned Don’t believe check the onslow county court files…Hello Peterson I’m sure you remember me…..

horrible place to rent a truck. I dropped a uhaul off with more fuel than it had. Received my invoice and was charged 25 dolllars for fuel. Would never rent a truck. So I CERTAINLY DONT RECOMMEND THIS PLACE FOR SERVICE

I recently had the unfortunate experience of their service.....or lack of. Truck needed front brake pads, I and my wife had examined rotors, still smooth, so my wife called around for quotes due to how busy I am at work. They gave her the cheapest quote, so she took up there. Hours later they call her and say the brake line had “burst” while bleeding lines and new price for repairs would be 200 more than original price given. She called me at work and told me, so obviously I called. I was told my brake lines were so rusted and needed to be replaced. My first question was if my lines were that bad why was I or my wife not called before they started to work on my vehicle. I was given a excuse, if you can call it that, that my wife told them she was a mechanic and told them rest of brake system was in good working order. I was right next to my wife when she called, and she never said any such thing. So I figured they got me, alright now just get it fixed and move on with my life. So I asked if the new quote would completely be it, no more “hidden” or “surprise” pricing. I was then told no, that was just a estimate and it could go higher. That’s when I said stop, paid what had been done to get my vehicle out of there. DO NOT TAKE YOUR VEHICLE THERE!!! After all of this I found out they’re not even certified, they will rip you off. Definitely one of those places that give you a cheap price to get your vehicle and then hit you with additional repairs that are needed.

I'm not trying to bash a shop just speaking on my experience. Took a car into petersons for new used transmission. I was told it eould be 700 upfront to order the trans. I paid the 700 and waited. Waited and waited. I stop in one day to ask about the work and I was td I will get it in next week. After stopping in on r different occasions with a week in between. I got tired of the run around after 2 months. So I decided to take my business else where. When I towed my car away and asked for my 700 back he said he didn't have it and I would have to come back. I went back over a span of a month to get my back. It was lime he was going to pay me a 100 this week some amount following weeks. After about 5 trips back I got my money back here and there. Thats unproffessional. Terrible experiment. I'm not making this cheap up

My husband and I take our vehicles to Peterson's for all our vehicle needs. He is very fair with his prices and always does a great job. My son just recently brought his truck in for a transmission. I highly recommend Petersons.

The best service I have received, and was shocked how reasonable they are! Ed, got me right in and took very good care of me, I highly recommend him and the entire staff at Peterson for any automotive work you need! Thank you

They have helped me a lot with vehicle repairs. Sometimes takes alittle longer than expected for work to get done but seems to have a lot of work for a small operation . The owner is very straight forward and won’t beat around the bushes. Always pleased with the quality and fair pricing will continue to be a customer.

They always go above and beyond what I ask of them! Straight shooter, great prices and amazing work! I always suggest this place to all of my friends! I take all my vehicles here when anything is needed! Wish I could give 10 stars!

Absolutely without a doubt the worst place to take a transmission to be rebuilt. Initially told me it would only take 2 or 3 days... Almost 3 weeks later finally called to come pick it up. 500 miles of driving and the Servo blew right out of the side of the transmission. Had it towed back and he honored the warranty however after about 8 months, the transmission has gone again! An absolute and utter waste of my time and of my money, DO NOT GO HERE, spend the few extra bucks and take it to Crom transmission or really anyone else!

person. If i could give 0 starts i would! My truck was there for two months. I was told it would be ready in two weeks!!! I was also charged 800 bucks upfront for him to start the job.. that was half of what i was going to pay and he didnt end up doing anything. I had to go and pick it up and take it to someone else! And turns out he made everything worse.. dont ever take your car there for service. Hes a rip off!!!

Excellent customer service, unbeatable rates. Peterson's really goes the extra mile in troubleshooting and making sure repairs are done correctly without surprise charges on completion. Highly recommend this business.

Since having transmission work done there about a year ago- we have taken other cars and always treated right. Prices are reasonable and the hours make pick up and delivery, easy.

Peterson auto is great. Anytime I've had vehicle problems they have been able to help out everytime. I'm very picky where we take our vehicles, but after going to Peterson's auto one time, years later they are still the only ones we will take our vehicles to. Whenever we've ever needed a tow they were right there. Oil changes, ac problems, and inspections have always been able to get them done with no problem. Reasonable prices and great work. So glad we found this place.

Have had multiple transmissions rebuilt there. They shifted great better than the original transmissions did. The one was for a high performance diesel and they performed required upgrades to ensure the transmission would last with the extra power.

Great place to get your car repaired for a very fair price. It's a little off the beaten path; however, you will not find a better service for the price. I recommended this garage for anyone who wants an honest hardworking mechanic. Ask for Ed he is the best!