What clients say about C & S Auto Repair-Wrecker Services in Tarboro (NC)
My experience was pretty much the same with them giving you a crazy price at check out and not giving prices or not accurate prices upon getting service..I was always suspicious of why they are always asking to keep your car or drop your car off, even for simple service that wouldn't take to keep it over night or necessary for drop off...and I'm seeing things in common with the people who has had bad experiences and terrible service from this place. Coincidence? Probably not..but these are the days of accountability.
Brought my vehicle in to get worked on, told them what I needed fixed. I had a vacuum leak, and the fuel ratio was too rich. While the repairs were done, it took over a month to replace 6 spark plugs and O2 sensor and the air filter. Communication skills are lacking, I called multiple times to get an update on the vehicle and figure out how much longer it would take. After being told multiple times “someone will call you tomorrow” no one called me “tomorrow” for several weeks. The vacuum leak which is very apparent was not fixed.
I reckon if you’ve got plenty of time to waste and a spare vehicle to drive and low expectations you’ll probably be fine taking your vehicle here.
I used to bring my vehicles here, I won’t anymore.
This is an awesome repair shop. Steve runs it and he is so friendly. They are so nice about taking me home while they’re working on my car. I would recommend 100%.
We were please with Mr. Lee. He kept us informed on the work that needed to done to our 2009 Subaru. The work that was done was done in a timely manner and the pricing was fair.
Got my car up and running after a year of being immobile. Polite and told me exactly what was wrong and prices are fair! They were cheaper than I expected.
Stephen is very knowledgeable about engines and able to diagnose my problem and assist me in getting a remanufactured engine and and have me up and running as fast as possible
Very efficient and timely. They allowed me to sit in car while they checked lights horn etc while they had two people doing the necessary checks outside the vehicle. Thanks..
Looked like a nice shop but very busy . Guess thats a good thing but if you have problems that need an immideat result call around that may have the space
Had an issue while in town and needed a quick fix. Since I was originally from the area I knew about C&S from my youth. Called them up, told them what I needed and they said come on. Had me in and hour in an hour which was reasonable for the job. What’s more they could have charged me whatever they wanted. I’m driving an expensive truck from out of town and it’s a holiday for many places. Again, they were reasonable on the price showing their integrity. Would highly recommend.
Wonderful experience all around. Our van was having issues on the way home to the OBX. I think Dale was our mechanics name, but everyone helped out to get us on the road with our baby and two dogs. Our beagle made himself at home on the couch. Van is running great. Very knowledgeable. Thanks to all.
I scheduled to have them look at my car. I had to drop my car off but didnt have a way to get to my other car. The guy was kind to drive me to my car. When they were done fixing my car they showed me all of the bad/removed parts and explained the issues. The cost was more than expected but I havent had the same issues again.
Been coming here for years with several different cars always reasonable on price and very understand. May take a little longer but the price and work quality it on point.
Driving from Raleigh to the Roanoke River with a canoe on the top of the truck and the radiator gets a leak. Dale and Joshua stayed late on a Friday to see us safely on our adventure. Fixed our radiator quickly and at a reasonable price. Even cut the A/C on in the waiting area so i could take a nap while i waited. I would highly recommend these guys!
First and last time taking any vehicle of mines to this place, unprofessional and unpleasant to work with. Took vehicle to get work done, they call and say it's ready and when I arrive there I still have the same issue with the vehicle and the owner was very upset when I questioned him. Think twice before going to this place.
I brought my vehicle to be repaired. Already had prior knowledge of problem. Explained thoroughly what I expected to be repaired. Then was told something completely different. Plus, charged me unfairly for a look at known problem. Which I don't agree a fee was necessary. Since no new information was given. I wasn't aware of vehicle inspected. Think twice bringing your vehicle here. Be prepared for the unexpected as I was. The job shouldn't require extra not needed.
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