This is the place to go if you are in the market for a STIHL product. A family owned business with great customer service and expertise with STIHL commerical and homeowner equipment. Randy & Sandra take the time to demonstrate the product and answer any questions. I would highly recommend!
This business is a gem! If you are in the market for any Stihl product, this is the most knowledgeable locally owned and operated business around. Randy and staff have years of experience using, servicing and selling this equipment. The employees are always helpful and even know how to make a lady feel confident when she needs to purchase a chainsaw!
I have been coming here for years. As I see the different places carring STIHL products, I am assured that Gum Springs will always give me the best deal and , here is what you get at Gum Springs that the other places do not have. Honesty, totally honesty, they dont try to seel you something just to sell it or more than you need, they do not pad the repair of your item. Honest, Honest I can not say it enough. You get superior knowledge , three family generations here. They know the product inside and out. They dont have to look on the internet or Youtube how to fix it, like the other places. Gum Springs Garage is old school, fix it right the first time. They are not going to sell you more than you need.
I have always had great service when I come here. The Kidd family has the right business plan. Honesty is the best policy .
Randy is a great guy, professional , honest, dependable, knowledgeable , all the things that you want in a repair person.
I can not say it enough, Honesty and dependable is Gum Springs garage. If you need to purchase a STIHL or have one serviced, this is the ONLY place to go.
One of the few Stihl dealers that knows how to solve problems without throwing the customers money at the issue. When I needed a pole saw and hedge trimmer attachment for my FS-111 they knew exactly what parts I needed and showed me how to swap them out with my trimmer head. Ace hardware meanwhile just said that I simply couldnt do that with an FS-111 and would have to buy a whole new Kombi system for three times the price!
This place is great. Small old-timey store. The knowledge and service of the staff was incredible. Randy saved me $600 by showing me a smaller brush cutter than I asked for, but he explained it could do what I needed and he was right. They have a ton of Stihl products in stock. I enjoyed showing my son around the garage with the old tools and furnace. You dont see many places like this anymore. Also, they set up the warranty on my equipment for me and converted the string trimmer into a brush cutter at no charge.
It doesn’t get any better for excellent expertise on complete engine over hauls MF 265 and PTO clutch. It’s fixed correctly for many more hours of service.
Old fashioned good service, fair price and quality work. I would not let anyone else work on My chainsaws. Shop is closed on weekends and rightly so, they work their tails off during the week.
Highly recommend these guys. Reseasonable service time and rates..excellant customer service..all three chain saws (two of which were not stihl brand) ran and cut like brand new when Travis finished with them. (He even sharpened the chains!)
They have all my future business!
28 County Services Rd, Pittsboro, NCCounty government office
Website
