What clients say about Carquest Auto Parts - CARQUEST of Concord in Concord (NC)
I was on union st when I blew a serpentine belt on my 528 BMW. Was in a real pickle and called these guys. Not only did they come and pick me up, they brought me to the store, had the belt in stock, drove me back, helped me put it on, and then jumped my battery. You don’t find service like this ANYWHERE, especially not in big corporate stores. All of my business will be going to these guys from here on out. OUTSTANDING
Store was closed at 1 on Saturday, completely closed on Sunday. I arrive Monday and no one is able to install my battery. I'm calling around to other stores just to be placed on hold for 10+ minutes before I hang up. Definitely just going through Walmart or Auto Zone next time.
I came across this location a year ago. I was searching for an item and couldn't find it anywhere. They had the part and stayed past closing time to help me out. The price was good and the friendly atmosphere was great!
Shane and the staff at this location go above and beyond to help find parts/items that we need, and when we need them. If we call, we don't sit on hold forever, and when they say they will do everything possible to get you what you need they WILL follow through. Don't waste your time calling ten different locations, call here first. You won't be sorry you did.
Shane was very friendly and helpful! My engine light came on and he checked it out. Light is off now! Had just filled my car up and I guess I left the gas cap loose. Thanks for easing my mind. He even gave my little dog Gismo some lovin'!
This location closes at 5:30, that is Ridiculous. And when I got there the next day, they still didn’t even have my order pulled after being open for an hour and a half.
Good people friendly service they recommend dryes automotive service for my inspection and I went over there and they were even more friendly over there
Three people standing at the counter. Walked right up but no one said a word. I greeted one of the employees but he didn’t say anything Looked at me and looked back down. Someone did help me and they did their job, but that’s about it.
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