Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Our technicians offer everything from tire changes, fuel deliveries, and jumpstarts to long-distance towing. With Recovery Tactical LLC on the streets, you’ll never have to worry about a thing while traveling because fast and efficient service is guaranteed.
If you find yourself involved in a roadside accident or your car breaks down, our fast service responders will come and tow your vehicle. Recovery Tactical LLC will be there for any emergency service you require 24 hours a day.
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
What clients say about Recovery Tactical LLC in Asheville (NC)
I was stranded in the middle of the road with a bad alternator. I agreed to $250 charged to my card to tow my van literally 1.7 miles up the road…that was craziness number 1. The craziest part and why I’m leaving 1 star is after they’d set up the tow and I had paid, them making it clear if I canceled I wouldn’t get a refund, they then call me back and say I have to pay $40 extra since my van has modifications. I explained to the lady calling me that the modifications didn’t make my van any heavier and I’d already agreed to a price and paid. She insisted I had to pay at least $20 in cash more to the driver or they wouldn’t tow my van. Sketchy…
My niece was broke down at Arby's on New Leicester Hwy. Now from the towing company to my niece house is 13 minutes. I was charged $125.00
That being said, I use to help run a towing company in Hendersonville and that is absolutely absurd that they charged this price. Never again will I use this company. If I could give no stars I would give none.
Dustin Cooper went above and beyond this morning, it was in the 20s this morning and he came without complaining hooked up my beloved 88 4runner safely and respectfully and dropped it off exactly where I requested him to. You really can’t ask for better service! Anytime in the future I need a tow I know who I will reach out to now!
Thanks Dustin!
This company was scheduled to tow my car at 8:10am, they kept changing the arrival time over the course of 6 hours. When my insurance company tried to reach them to get an updated time, they just put them on hold and stopped responding to their calls. I was extremely flexible with the times they kept giving, nervous to cancel with them just being right around the corner. If you don’t want the job, don’t agree to it, I could have gotten service much earlier in the day if you had just declined the call from the provider. The number they have to reach the general manager is a personal number for some poor girl that has had to change her voicemail explaining she has nothing to do with the company. She informed them of this over 6 months ago and they still have not remedied it.
James really helped me out , stayed untill the problem was totally solved. And saved me a huge bill from having to tow to the dealership! I highly recommend! Good people! Can’t say enough good things about my experience
Horrible stay FAR AWAY FROM THESE SCAMMERS. Original wait was 1.5 to 2 hours for a 70 mile tow. Long tow so I understand the wait. Then after the 2 hour mark hit I kept getting ETA updates between 10-20 minutes. Fast forward to the 4 hour mark and I’m still on the side of the road. When I called their line multiple times in that 4 hour period there was NO ANSWER OR RESPONSE. My insurance company couldn’t even get them on the phone. Absolute human garbage this company is to leave someone stranded on the side of the road for 4 hours without any factual information or timelines.
Great experience
Friendly service. Only suggestion: have access to a dispatcher after hours. Could have saved driver time if I'd known when he would arrive at site. Dispatch could have given me an approx ETA
This company was sent to me by my auto insurance company yesterday. The driver, Bud, arrived surprisingly quickly - I only waited about 25 minutes or so which is amazing! Bud was super quick and efficient, as well as super friendly & helpful.
I called for a tow through my car insurance. I had a feeling I had not jumped my car correctly, and he was happy to do so, without making me feel embarrassed about it. He jumped my car quickly before it started raining, answered all of my questions about how to get home safely, and provided a bit of lighthearted humor, which was much needed for the day I had.
The tow truck driver arrived at our location and then proceed to tell us he needed to leave to take care of a traffic vehicle accident. We were left waiting for about an hour and 45 minutes. We were quite concerned with arriving to the mechanics before it closed. The driver was very casual about our concerns and said “ just park it out front and leave the key in their drop box.” That was not the option that would have worked best for us. He felt we were rude for asking about his ETA and being firm about needing to get our car secured before the mechanic’s closing time. Being stranded is stressful enough, but having a tow driver that was unconcerned about our concerns made the afternoon worse. In the end it all worked out, but Bud created more stress than it needed to be.
From start to finish, I was impressed by this business. My car required a tow for service and I was treated politely, attentively, and respectfully by the office assistant, driver, and manager. Bernie called me to let me know he had my vehicle loaded and delivered safely. There was not a mark on it at the destination. It’s no secret that this treatment of a towing customer and a towed vehicle isn’t exactly what you would expect nowadays. Their attention to detail and human respect is rare and I will use them again if the need arises. Great job guys.
The best roadside assistance I could ask for. He kept me informed, was kind, and took the time to help me at the end of a busy day. I can not thank you enough for helping me. He had a rough day but still took the time to help me and was so incredibly professional.
Although the circumstances weren’t ideal, that wasn’t their fault. They just did their jobs and we understand that. What I really appreciated was the fact that he answered our call immediately, when we acquired how to go about retrieving the vehicle. And was available and willing to meet us within the hour, and didn’t over charge us, like some other businesses have in the past.
Thanks for being professional and kind to us.
A special thanks to Colton for outstanding service and dedication to his field of expertise. 10/10 job, would call Recovery Tactical again even if I switched insurances. Better than others in town for sure
Bud was one of the most helpful people I’ve ever worked with regarding a stranded situation. He was there with in a half hour I think which is huge because you never know how long you’ll be stuck waiting for a tow. It is the second time I’ve had to do this (different cars) and he made it so much less stressful than it needed to be. He taught me how to use my patch pump helped us find the hole in the tire and had a smile on his face the whole time. It’s people like this that go above and beyond that brings some faith back into this horrible world we’re all living in.
Excellent kind and professional service. The rollback truck was there in less than an hour. The driver was personable and efficient in his work. Sure made my unfortunate event less stressful. Very grateful.
Needed vehicle towed during 10 degree weather. Was told on phone that truck would arrive within 20 minutes. 50 minutes later State Farm was told it would arrive within 10 minutes. Actually arrived 25 minutes after that estimate.
That said, driver did a very good job once actually arrived, which is why I am giving any stars at all.
Ain't going to lie, it took longer than I'd like. The tracker app they give is of a truck that doesn't move. I understandably got pissed as the eta kept getting pushed back further and further, as this truck was stationary. I called and they got someone out promptly. Bud is a good dude and the company is lucky to have him. He explainef how busy it is on Thursdays and Fridays, and that he'd been working his tail off. All it takes is a little humanity, an explanation, and a good person. Thanks Bud.
Recovery was dispatched to come help me with a flat by my insurance company and never showed up so I called them after sitting on the side of the interstate for 2.5 hours. When I called they said the driver had the wrong location and had been looking for me but gave up bc he couldn't locate my vehicle. Curious why they wouldn't have called me given that are given contact information. Then they told me they were actually outside of my area so I'd have to find someone else. I ended up calling highway patrol and they got a roadside service to me within 30 minutes and I was on my way. Don't waste your time with insurance or tow companies if you just need a flat change
Great service. I wasn’t able to be present during the tow and the driver was super communicative and prompt. Got to my house and finished the tow before the estimated time. 10/10
The driver was super helpful, knowledgeable and did a really good job with a pretty large vehicle. Unfortunately he damaged the taillight cover in the process of putting the vehicle in neutral and rolling it back to the lift. I guess I was just hoping he'd say something to me, text me or something, but he continued along. I just want him to know that had he come to me I would have understood but that's the kind of thing that stands between five star professionaliam and sort of on the fence about the business honesty.
They did a wonderful job! Arrived right after I made the call for assistance. I needed a ride home and he told me to hop in. A great company! I recommend them!
These guys were used by Jeep/ Chrysler roadside assistance. The were great with communication from the start. They let me know when to expect them and stayed in contact. The driver was very nice and knew exactly what was wrong. He stayed with my car until the battery was fully charged and the car started and was running. I would use them again for any towing or roadside need.
I was very impressed with the service we received. Fatboy, went over and beyond what he had to, to get us back on the road being we were from out of state. I couldn't ask for any better service. I would recommend Recovery Tactical LLC, to anyone in the Canton NC area. The help was greatly appreciated.
They communicated clearly and let me know what was happening. I was able to secure an appointment which met my needs. Their driver could not have been bettet
Excellent Service ~ arrive promptly and was able to unlock my car in 2minutes. Service provider had very good customer service and took care of my problem asap.
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