Instant Towing & Recovery were the best! Not only did they have the BEST price by far, but they were also easy to work with. Communication was easy and they were very polite. Hope I don't need a tow again, but if I do, I will be calling Instant Towing for sure!
Huge thanks to Hunter for the roadside assistance today! We ran into an issue (we’ll keep the details to ourselves ), and Hunter was quick to respond, incredibly kind, and very professional. Pricing was very reasonable, and most importantly, he made sure we were safely back on the road before leaving. Truly appreciate the great service—highly recommend!
Had a dead battery, and the tech picked up on the first ring. Came out to the house within an hour as promised and started the car. Doesn’t get any better than that. THANK YOU!!!!!
This is the tow service you need if you find yourself needing a tow truck. The owner is a great guy and runs a stand up business. Support local small businesses
Hunter was amazing to deal with when I needed my car towed. He was kind and prompt and made the best of what was a very stressful situation. He even tried to fix the issue which was very appreciative . Good service is hard to find these days. Give these guys a try. Would highly recommend!
These guys came in clutch very late at night. The gentleman that helped me on the phone exhibited so much patience with me. My situation was a mess, and I wasn't the most put together. He was able to get someone out to my car in about an hour or so. The tow truck driver was able to bring it back to life, get it out of a very precarious area, and his communication was fantastic. He was helpful, knowledgeable and kept me in the loop the entire process. A very stressful situation was handled in a timely and professional manner. Would definitely recommend these guys if you're ever in a pinch, especially in the middle of the night. Life savers!
Just had an amazing experience with Hunter at instant towing! Answered the phone very responsive showed up on time was able to help me get my work vehicle off the road onto the flatbed and over to the transmission shop. Highly recommended for businesses and homeowners! Thanks so much, Hunter. You’re a good man. Georg Efird Blue Planet Plumbing, LLC
Hunter is amazing! Very responsive, answered the phone, communicated efficiently, was on time and is exactly the kind of business owner. I like to do business with! Highly recommend.
I forgot the kind gentleman's name that came to help, but he was very kind and got my flat tire fixed pretty quickly. He only took just over 30 minutes to get to me and the price was reasonable too!
Had to call them on a Saturday night at 10pm, I was pretty far out of town. They were there in 10 minutes, pulled my truck out of a bad situation... I'm usually the one pulling my friends out! They were incredibly nice, friendly and knew what they were doing. Highly recommended!
On the night of September 8th around 2AM I was driving from Charlotte, NC to Knoxville, TN when somebody trying to race and being reckless wouldn’t let me take my exit and ended up making me drive over a ditch which resulted me to be on the side of the road near Asheville with 2 flat tires. As a woman being in that situation alone in the middle of the night can be really scary so when I called the company Hunter was really helpful and reassured me that everything would be ok. He explained to me what I should do and that he was already on his way. He found me really quickly and reassured me again that everything would be ok. He towed my car to a Firestone and dropped me off at the closest hotel. He could tell I was anxious and scared so he distracted me during the whole drive talking about Asheville, touristic places to go etc. Hunter was absolutely amazing and definitely knew how to make a terrible and scary situation feel like a “ok, could be worse, I am safe”. Thank you Hunter for being so respectful, kind and patient because even though you are used to situations like that you knew that it was a huge deal for me. If I could give more than 5 stars I would. Thank you for being so professional and kind!
Words can not express my appreciation for Hunter. Driving our brand-new camper van off the lot to our final destination we ended up stranded for 16 hours in a gas station bay. We were unfamiliar with the area and were extremely exhausted dealing with warranty and insurance roadside dispatch to have multiple service companies cancel after realizing it was a specialty tow. Hunter called after receiving our claim from dispatch, talked with my husband, and showed up anyway to see if he could help troubleshoot or help us come up with a plan- he was very knowledgeable (all at 11:00 pm on a Saturday). Although we had to sleep at the gas station, he made us feel comfortable with the area, made an excellent referral to another local company, and followed up with us the next day. Hunter went above and beyond and was the only person in this ordeal who cared about us as a customer. Character matters and I highly recommend their services and confident you will be treated with the utmost respect.
My husband I were stranded at work and they came to the rescue very prompt and courteous. The tow truck driver even gave a great recommendation since we are new to town on where to have our vehicle serviced! I cannot recommend them enough they really saved the day!
They were fast and friendly. They were here in less than an hour and got my car to the shop in a timely manner. I would highly recommend them for any of your towing needs.
FABULOUS!! Got locked out my my truck an hour away from home. They were able to help so quick and were so kind and helpful!! Hunter was awesome and super nice. Very appreciative to them for helping me out in the Asheville area, and they have really good prices :D
Hunter was excellent in his service to us. He towed me and my family from Asheville to Knoxville on a Sunday Evening after our car broke down. I'd recommend Instant Towing to anyone who has car problems in the Asheville area. The tow was a good price and was actually less than I anticipated it being
Fast service, good communication and the expertise to do what was needed to make the recovery safe. I’d recommend Instant Towing and their driver Hunter to anybody who needs a tow.
They’re very kind, did everything they could so I could make it to a very important doctors appointment. Their prices are also very reasonable. I would highly suggest this company if you’re ever in a jam thank you so much guys I really appreciate everything you did!
I thought my prices were great. I called 3 or 4 different companies and Instant towing had by far the best rates. The driver did a wonderful job communicating with me as far as keeping me updated on when my vehicle was pick up and dropped off. I really appreciated this.
Our driver Hunter was very friendly and helped us get our tow in a timely manner. He drove us with the truck to our destination and the truck was very clean and organized. He got there before the estimated ETA through insurance. 10/10.
Hunter is a gentleman, honest, up-front, soft-spoken, clear and dedicated to his business, Instant Towing & Recovery LLC. He was on site to pick up my poor stranded car and me with his truck when he said he would, was clear about the time and his circumstances. He helped me out when I truly needed it -- 700 miles away from my home in NYC, with a car that wouldn't start and nearly 200 miles from my destination in Georgia. Thank you for your kindness and help, Hunter! You made a long day come to a softer close with patience, smiles and good service. I'll remember you.
Nov 22, 2022
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