What clients say about Rail Auto Service in Valley Cottage (NY)
I would not use this person for foreign cars. He is not certified and the service was terrible he damaged my vehicle and refused to fix it. He was very unprofessional and disrespectful whenever I asked him why he would not fix the original repair after I paid him over 2,800 for this service.
They came through and saved me twice now being stuck on the side of an extremely high traffic area very fast and are all so awesome and helpful 👏 If your looking for an honest mechanic shop this is the place to go I ain’t gonna steer anybody wrong.
These guys are honest and take pride in their work, I took my car in because it broke down on the highway and my check engine went on. They looked at it for 3 hours before finally telling me "it was simply just low on oil" could've made up anything and charged me a fortune, but these guys care about transparency and honesty.
Honesty, expertise and a desire to do the right thing are what I look for in a mechanic. I was near Valley Cottage for my son’s hockey game. We picked up our car from the dealer on the way to the game. When getting off the parkway I noticed a clunking in the right front axel. I am from over 2 hours away and was afraid to drive home. I pulled into Rail’s at 6:30pm on a Saturday night. They were closed. Luckily the owner Anyiro was in the office doing paperwork. I explained the situation- he told it sounded like a safety issue and he wanted to help. After a 2 minute drive he said it sounded like a loose stabilizer bar. We pulled into the shop and he fixed it. He refused payment and told me he was happy that we would be safe getting home. Here is a business owner who is interested in people- I live 2 hours away- I can not be a repeat customer - but he helped when his shop was closed and out of concern for others. This is what the world needs more of.
Anyiro and Rails Auto thank you.
I had a number and variety of services performed by Rail Auto. I love the staff. Everyone there is professional and their work performance is excellent. The costs are very reasonable and they are able to complete work that other shops are unable to do. I highly recommend them to everyone.
Absolutely love and trust this auto service. Very fair, prompt, friendly, and reasonable. I’ve been bringing my 2005 Honda Accord (so, lot of maintenance, lol) here for a few years and I’m a firm believer it’s because of the work these guys do. Highly recommend them.
A couple Months ago I went to a different mechanic that made us wait weeks for a certain part for my Mini Cooper. I found Rail auto service and he fixed my car in a day, not only did he fix my car in a day and did an amazing job, my car runs like it is brand new! The prices are very reasonable and customer service is amazing! Thank you very much I am so happy! Sincerely Roberto Díaz
We've been using Rail Auto for car fixes for years. They are knowledgeable, honest, kind and do great work and their prices are always reasonable. We love the whole crew there. Highly recommended.
For years my family went to this place. and all these years they have been ripping us off. Its sad to realize that..they also claimed to do work they never did which meant that they handed me the keys thinking I was safe but I wasn't safe to drive..I got into my car and saw the part wasnt even installed.. They handed me a death sentence.
Also they claimed to have done my dads brake lines last year, which bursted again,....almost killing my dad..
Awful service.. they run a sweat shop with no supervision of these uncertified techs.
They get the job done I will recommend them any day they are fair and the owner of this place very well spoken explain things very well and he just tells you straight up great job guys keep up the good work
Hands down the best auto shop I have been to.. I have been having issue with my 2017 Jeep Cherokee for almost 2 years and I will take it to the original dealer and no one could ever tell me the issue and will charge me ridiculous amount of money to fix something that was not even the issue and I will have to take it right back. I was told about Anyiro and to give him a shot and I’m glad I did he was able to detect the issue right away without full inspecting the car. My car now feels brand new and hasn’t been an issue since . Thank you for your honesty and professionalism
My wife took her car for servicing and specifically asked for them to fix her front passenger side brakes, transmission fluid, and oil change ONLY. They did that, but also ended up doing extra services without telling her beforehand or asking for her approval. She finds out after he called her saying the car is done and ready for pickup ... Never dealt with an auto shop that didn't at least call for car owner's approval before doing any additional services, especially for ones not asked for (ALL brakes and rotors, cabin filter replacement, windshield wipers). This led to me having to pay a higher total amount of charges since the job was already done. Not happy at all. Really hard to consider coming back if this is how things get done. Unfair because I know we have gone to them for a long time, never thought this would happen.
This is the best mechanic in Rockland county! This is family owned business that has been around for years and they have two shops. They provide great service, been going here for three years and they always do what is best for the customer! The pricing is great and they always describe what you are paying for in detail. Hard to find honest mechanics out there but no need to look since this the go to place!!!
Trust these people!
I was very impressed with the honesty and effort I experienced with this garage. Anyiro (sp?) is a wonderful customer service rep who really seems to know his way around cars.
Anyiro and his crew made sure we had a fixed and safe car in an expedited manner.
Very grateful.
The best. Been going here for 14 years. If something is broke they simple fix in a timely manner. No B.S. or aggressive selling. Father and son team here. Very honest mechanics.
The reason why I gave this mechanic shops 5 stars because they are in my opinion the top of the line mechanic shop. When it comes to vehicle inspections once a year their services are good. When they order parts for my vehicle they ordered straight from the factory dealers and every time they serviced and fixed my car they are the reason why my car has been running good for many years since 2013 and presently 2019 I never once had a problem. Rail Auto let's you exactly know prices for servicing your vehicles depending on make and model. They know what types of oils go inside the engine and they have all equipment to legally test your vehicles performance. Rail auto service staff are professional and willing to help when you ask questions about your vehicle problems.
A Family owned business that is very sincere, fair, and reliable!
I've come here for a fender liner install, tire change, and more!
great dad and son combo! (hard to find)
--this shop gets it right!
Brought my Jeep Wrangler there for brakes, oil change and a electrical problem I had with the fan blower. Everything was done quick and was Priced accordingly, saved $500 going to them, they seem very knowledgeable and experienced, The shop manager Anyiro told me I didn’t need to replace some of the parts that other shops told me to replace. I trust them, so far so happy with price and service. Bringing my BMW back next week for other regular Maintenace.
Ruben had always taken care of me and my vehicles. My whole family comes here. Fraction of the cost! But being as you don't really need an appointment, the wait isnt so great. But it's worth it!
I used to stop here for gas all the time. It was convenient and the people were really nice. I'm not sure what happened, but this isn't a gas station any more. It's an auto repair shop. There are so many cars in the parking lot, blocking the pumps, you can't get gas. They are obviously making more money on auto repairs then the were on gas, one would think they would remove the pumps and make more space for parking broken cars. If you need auto repair, you may want to come here (lots of luck finding a parking spot for all the other broken cars waiting parts), but if you need gas, don't even try! Your more likely to get into a wreck than get any gas.
Website
