Palisades Mazda in
Nyack (NY)

This dealership has always treated me right. They honor my appointments and get me in and out quickly whenever I wait for the car. There have been times when appointments are hard to get because they're just so busy, but it's because they're good that they're busy.

Bought a used 2015 mazda 3 from here. Was a much better experience than the first time I bought a car. Everyone was nice and professional, no suprise added fees, and they were willing to provide me with whatever information I needed. Car is clean and free from any mechanical issues that weren't disclosed and was priced the lowest in the area. Did find out about a small valve cover leak before purchase but was assured it wouldnt be an issue and was even given a 1 year warranty on it to back it up which I greatly appreciate. Would definitely consider a mazda dealership again in the future.

What an amazing experience it is each and every time I come to Palisades Mazda! My first Mazda was from this exact dealership, and when I returned, I was reminded of the amazing service, transparency and overall great attitudes and atmosphere I always experience whenever I am there. Arthur S. helped me transition into my 2025 CX-5, and his service was nothing short of amazing. He explained everything in great detail, was extremely thorough, and understood my wants and needs. He was knowledgeable, personable, helpful, and not at all overbearing. I’m so happy I had the chance to work with him, and I highly recommend his services to any customers looking into Mazda. There’s a reason this place is always busy, and it’s because of people like Arthur, Luis, Kacie, Madi, and the entire PM team. Thank you!

Came to this dealership for a required maintenance, and I have to say that my expectations have been met by Kathy and her service team. From the person that meets you tonget your car to the service representative (Kathy) were great! I really appreciate your servicing my car and making me feel comfortable but mainly confident on wanting to take my Mazda CX5 there again for future maintenance services. Thank you.

Was extremely unimpressed by the sales team here. We came in looking for a used car, they didn’t have what we wanted but then we shared we would like to at least look at a new one, the sales rep entirely ignored this and wrapped up the session. Did not seem motivated to make a sale at all even though we expressed we were highly motivated to purchase a vehicle that day and were open on budget. Their loss, we ended up purchasing a brand new Mazda at a nearby competitor.

Luis was absolutely amazing throughout the whole process of finding a car & offering great tips & advice with different options! He was knowledgeable, friendly & polite. Mike was very personable and I was extremely happy to give them my business for being up front and having integrity while doing the deal. Proud owner of a brand new mazda with help from this team! Great job & it is truly appreciated.

Great experience in helping dad in his car purchase! Brayn from the customer care team was great and helpful. The manager was also very kind and easy to work with, which made the whole experience even better. If you’re looking for a dealership that makes buying a car easy and straightforward, I highly recommend Palisades Mazda

We had a great experience working with Arthur at the dealership. He was very transparent throughout the entire process, always kept his appointments on time, and had extensive knowledge about the vehicles. My husband and I never felt pressured, and Arthur made us feel comfortable every step of the way, which made purchasing the car we wanted a very smooth and pleasant experience. We’d also like to thank Roy, the business manager, who was equally professional and helpful. Highly recommend Arthur if you’re looking for an honest and stress-free car buying experience.

With the help of a few folks, I was able to make a great deal on a White CX5 (Feb 6, 26). Arthur was great from beginning to end. Your stories are great & your knowledge of the vehicle was appreciated. I’d like to give a shout out to the front desk lady who was super kind (apologies for missing your name). I’d also like to acknowledge Kasey for reaching out. Madi was friendly & accommodating but remained firm. Roy was a pleasure to work with. The team here is great! Nothing but positive interactions all around!

I am highly satisfied and would definitely recommend this dealership. All the staff are wonderful—especially Luis Vargas, Sales Consultant, who was exceptionally helpful. I closed this deal because of him and his manager, Mahdi. This is my third car with Mazda Palisades, and every experience has been excellent. They truly are outstanding.

Working with Palisades Mazda has been the smoothest experience in our many years of leasing cars. We walked in without appointment, got to test drive 2 cars immediately, received written estimates. We enjoyed working with Luis. He was very responsive, professional and and provided good advice and helped us get the offer we were looking for. Once we decided the car we wanted to go with the process continued quickly and efficiently . We did not even have to go back to the dealership to proceed with the contract. We were able to manage everything electronically and remotely when in the past we spent hours waiting at a dealership to finalize the paperwork. We are very satisfied with the entire experience and would highly recommend this dealership.

Chris was fantastic! From start to finish- helpful answered all our questions and knew the insides and outs of it all to get us where we were comfortable. love our new car!

Seamless purchasing of my Mazda…Kristy Engels is a dedicated saleswoman…felt very comfortable dealing with her. Came to pick up my car…my husband dropped me off and went to a store 18 minutes away and forget to take the keys to our old car…Kristy got a car and drove to meet him while I was in Financing! That is world class service…she is the best…Roy in financing was also great and explained even! Thank you Mazda for a great experience!

Had the most pleasant experience with these folks - highly professional and clearly love what they do. Our CPO purchase was competitively priced and when we found a small cosmetic flaw in the vehicle, offered to fix it for free with zero hesitation. Ed and Roy were very kind and trustworthy - real car guys who know their stuff and are passionate about Mazda. Looking forward to doing business with Palisades in the future.

We came here based on the great reputation and were not disappointed. Nikki helped us find the car we wanted and Luis helped us with the financing. There was never any pressure and everything was explained clearly. We went over all of the options and worked out what was the best for us. Overall, it was a very smooth buying experience. Highly recommend.

I had such an amazing experience with Palisades Mazda. Michael Zhinin was incredibly kind and patient, took the time to understand my needs, and helped me through the process quickly. It was a wonderful experience with the whole team. I will definitely be back for all my future purchases. Thank you!

I came out from the city because someone recommended the dealership to me. The service department was efficient, had a great place to sit with coffee, and thorough. They sent me video updates about my concerns and I really couldn’t have asked for a better service. As someone that cares about their car , they actually communicated well and proved what they saw instead of just having blind trust. I will definitely be returning.

Took my Mazda CX50 for its first service. Great experience. Smooth drop off and pickup. While I did not wait for the car, it was ready within 2 hours. Easy and stress free. And they washed my car too!

I have had the great pleasure finding the excercise vehicle I desired at a better price with a better honest kind representative named Auther S. There was no beating around any added prices or any hidden fees. It was so simple and easy and he took care of everything very professionally. The car was clean ready and the process was so smooth and clear. I really appreciate helping making the process easy as car shopping can be so stressful and daunting dealing with many dealerships I drove 2 hours to pick me car Worth it!

The service department is truly amazing and consistently goes above and beyond to support its customers. Valentina provided excellent customer service—she was attentive, knowledgeable, and made the entire experience smooth and stress-free. Jeff is also top-notch; he is reliable, efficient, and always able to get things done. Together, they make the service department outstanding and a pleasure to work with.

Just before I was about to move forward with a deal at Bay Ridge Mazda on a 2025 CX5 PP, my gut was telling me to shop around with other dealerships before I make a decision. I reached out to five additional locations, and Palisades Mazda was the first I contacted. I spoke with Mike S., who was direct, helpful, and kind from the very start. He offered me a deal that truly no other dealership was able to match or beat in NYC. Given my recent experiences with four other dealerships, I was honestly nervous this might turn into a bait-and-switch situation. My trust in dealerships was pretty low at that point. Still, I decided to make the two-hour drive—right before a snowstorm—to move forward with my first car purchase. From the moment I walked in, I was treated with genuine kindness throughout the entire process. Everything was seamless, transparent, and exactly as negotiated. Luis, our sales rep, was incredibly sweet & helpful, and Roy in finance made everything quick and easy. Thank you to the entire team at Palisades Mazda for such an outstanding experience. As a girlie who is an overthinker & has little knowledge about cars or the car-buying process, I truly couldn’t have asked for a better first-time experience.

This was my first inspection at Palisades Mazda, and the entire experience went smoothly from start to finish. The service department was well organized, and the waiting area was clean and comfortable. My car was ready in about an hour and a half, which felt reasonable for an inspection. Brittany was especially great—friendly, professional, and easy to work with. Overall, a very positive first experience, and I’d definitely come back for future service.

I spoke with several dealerships, but this one stood out for their quick responsiveness and how smoothly they handled everything through text and email. The entire process was fast and stress-free. Arthur and Roy were both extremely kind and helpful throughout. I would definitely return to this dealership for any future Mazda purchases. Thank you both!

***** WHAT A WONDERFUL TEAM ***** PALISADES MAZDA IS WORLD CLASS Our experience: The family decided it was time for our daughter to lease her first car. We were greeted by courteous staff. Victoria added us to be seen without appointment on a holiday weekend Our Sales representative John was professional and did not pressure. He provided us with vehicle options and was well informed throughout the entire process. He allowed a test drive and explained all of the features. He did not push to run credit or to get income. John allowed my daughter to feel comfortable within her decision. When finance came we were taken care of by Roy who was as professional as they come. Without hassle we were able to come to terms with a very good payment per month. Roy explained the paperwork and stayed late past closing with us to finish the deal. I can not overstate how kind, fair and professional the people at this dealership are. As we were there I saw 2 other young people drive away with their first cars. As a father and family man I strongly recommend Palisades Mazda as the 1st stop on your car hunt.. especially if in the market for a young person. When you see Victoria at the desk ask for John and Roy and get a great deal.

I had such a great experience at this Mazda location thanks to Valentina Garville! She was incredibly kind, patient, and genuinely helpful from start to finish. She made everything so easy — from explaining what my car needed to keeping me updated throughout the service. Valentina went above and beyond, and you can tell she really cares about her customers. It’s rare to find someone who brings that level of warmth and professionalism, and she absolutely made my day. If you’re going to Mazda for service, definitely ask for Valentina. She’s amazing!

I just bought my 2025 Mazda CX-5 Premium Plus from Palisades Mazda. On arrival, the dealership was very welcoming and they have a large selection of vehicles available for sale. The buying process was completed online, I just had to show up in person to sign the papers and take delivery of the car. Delvi was my dealer throughout this process and I can't recommend him enough. Delvi was always there for any questions or concerns. Delvi also gave me a very good price that I didn't get when I visited other local Mazda dealerships here in Brooklyn, NY. I can't thank him enough for being so easy to deal with and supportive and putting my interests first. I definitely recommend this dealership who are in a market for a Mazda who wish to get a great price and outstanding customer service.

I made a mistake, I purchased a car from Carvana, it didn’t work so I returned it. The real mistake was not coming here first. Your initial fear of the sales pitches or the pushiness will immediately be resolved the moment you walk through the front doors. Not only was my saleswoman, Kristy Engels, probably one of the most forthcoming, and friendly businesswomen I have ever dealt with. She was also extremely professional, and helpful with my purchase. Roy Cornielle made the process extremely easy, pain free and personable, meaning he’s not just a guy trying too make a sale he’s… just a guy, trying too get you the BEST deal he possibly can. These two not only made me feel heard but got me in my vehicle by EOD. A used Honda civic 2019 with almost 84,000 miles (they didn’t try to undershoot cause it’s really 83.7) for 14,920 fully NY state certified inspected, clean and entirely repaired if necessary by their amazing crew, with a warranty until almost 125,000 miles. You just simply cannot beat that. 21k all in and Roy tamed the bank for me. Cmon now quit stalling too find a dealership and just get your butt down here. Photos taken less than 36 hours after initial inquiry