Michael's Auto Plaza in
East Greenbush Township (NY)

Great experience buying my truck here. Johnny was on top of everything and kept it moving fast. Mike made the financing/loan part simple and easy. They took care of everything—definitely recommend

Very helpful, Johnny made the process incredibly easy and quick.

Checked several dealerships from Rome NY to E Greenbush looking for a solid heavy duty used truck. Met Johnny Torre at Michaels and knew immediately he was a straight shooter. If you want a NO BS buying experience, please see Johnny. I would recommend him to anyone looking for a dependable used vehicle.

*Buyer beware* Overall my purchase experience with Mike was pretty good. I was out of state and he took responsibility to find a shipper and the truck made its way to me some weeks later. I purchased a vehicle that I am extremely familiar with, knowing the ins and outs down to the bearings of the bottom end of the block. I had him send me some videos with the hood open, very close to a wall in order to hear over video any potential issues with the motor. In the video, the engine bay was very clean, looked extremely well kept, and the vehicle overall appeared to be an extraordinary condition. Engine sounded tight, looked very clean, and appeared to be “flaw free”. However, as i put miles on the vehicle, a lifter became apparent. I’m very easy on vehicles, and especially with my knowledge of this platform, i knew this shouldn’t have been happening at the low mileage of the vehicle. The manifolds both started leaking very very shortly after purchase, to which i replaced myself with shorty headers to mitigate the issue. The wheel bearing went out within a month or so of ownership, and I had to replace the battery just 2 months into owning the vehicle. Brakes had been claimed to be new, but very visibly appeared not to be and had to be changed by myself as well. The wheels were beat up which was never disclosed to me, and worst of all, upon arrival of the vehicle, the engine bay was trashed. At the time of replacing the wheel bearing, i discovered the rear struts were entirely blown out as well, and i had to replace those while i was working on the vehicle. Inner fender liners were not secured properly, and now i have to spend another $130 to replace the due to them now being shredded. I counted very literally more than 25 black walnuts, shoved down into the engine bay in between the airbox and inner fender. Genuinely couldn’t believe my eyes when i saw that. Additionally, no exaggeration i removed the biggest rats nest i had ever seen in my life from on top/beside/and even UNDERNEATH the battery. Part of the inner heat protectant on the hood was literally melted off from various fabrics, twigs, leafs making electrical connection, then heating up enough to melt the heat shield under the hood. I’ve since invested a significant amount of money into the vehicle that was supposed to be my daily since i already have a build, and am not happy in any way about the inconveniences. My experience was overall very pleasant other than at the end. Where i found it hard to contact Mike, and make things right. As a mechanic, i would advise having the vehicle you are interested in heavily and thoroughly checked over before purchase. I would buy again under the singular written acknowledged condition that anything that needs fixed will be covered in full by Mike. Hope this helps.

Johnny was an absolute blessing and honor to work with. They were my second dealership and when I say had me ready to say yes on my new car in a matter of of minutes. Johnny was super knowledgeable, honest and extremely pleasant. Will definitely be back for when I need a new car 10/10 highly recommended

We purchase all our Vehicles from Michaels Auto Plaza . We purchased a Nissan Rogue this time,it is everything we wanted in a car, and Michaels Auto Plaza made the entire buying process a breeze. I would definitely recommend this dealership to anyone in the market for a new car. Their customer service and the quality of the vehicles they offer are top-notch. Amazing communication. We always feel like family when we purchase from Michaels Auto Plaza. We worked with John this time and he went above and beyond to get us into a car as quick as possible before the holidays . Thank you again for being an amazing dealership. -The Kiernan Family

I had the best experience Johnny at Michael’s Auto. If you’re looking for a awesome vehicle go and talk to Johnny!

I am extrenely satisfied with my experience at Michael's Auto Plaza in East Greenbush, particularly due to the exceptional service provided by Johnny. He went above and beyond to ensure my complete satisfaction with the purchase, addressing all concerns thoroughly and efficiently. His patience throughout the process was greatly appreciated. Overall, the car buying experience was outstanding. Although it is unlikely that circumstances will change, I will update this review as necessary. I highly recommend Michael's Auto Plaza; should you visit, I suggest requesting Johnny for an outstanding service.

⭐️⭐️⭐️⭐️⭐️ Selling our car at Michael’s Auto Plaza was an AMAZING experience! 🚗💨 We sold it in less than half a day and got top dollar the very same day — cash in hand, no stress, no waiting. A very special thanks to Eugene 🙌 — he’s one of the owners, and honestly one of the smartest, most polite, and most generous people we’ve met in the car business. He made the whole process smooth, fast, and actually enjoyable. If you want to sell your car quickly, fairly, and with zero hassle — this is THE place to go!

Fantastic place to go, easy place to deal with. Johnny is fantastic and a very straight forward guy. He got me set up nicely in a 15 Silverado 2500. Thank you Johnny and everyone at Micheals for helping.

Set up the trade over email, text and phone calls. Trade-in price was good and vehicle was exactly as represented. Michael was very helpful and final transaction was clear and complete in under an hour.

Johnny T. has been amazing from start to finish. They were able to get me financed when I thought it was impossible. Worked with me until I was able to come out and test drive the car (coming from Rochester). Smooth process and I was able to drive it home that day. I would highly recommend them for anyone looking for a preowned vehicle.

I cannot say enough good things about Michael's Auto. When we first walked in, the owner Mike was standing in the lobby and greeted us with a smile. Johnny Torre and Michael Severance were extremely professional, very polite and accommodating. Made the vehicle buying process easy and stress free. LOVE my Jeep and will definitely not be going anywhere else for my vehicle needs. Thank you guys so much!!!!

So easy to do. Johnny Torrre was professional and knowledgeable! He answered all our questions and gave us a great deal. We definitely recommend and will be back!

I cannot say enough good things about Johnny at Michael's Auto Plaza. He solved a massive transportation problem during one of the most difficult times in my life. After selling my Vermont home and with no money or place to live temporarily, I bought a camper as a backup plan when an RV deal fell through. My plan was to tour all 63 U.S. national parks, starting in Arizona, with a stop in Schenectady to visit relatives. Unfortunately, my Jeep couldn't safely tow the camper, leaving me stranded and unsure of how to continue. That's when Johnny stepped in, worked his magic, and made the impossible happen. He got me into a 2017 F-150 4x4 Super Cab XLT--with not one penny out of pocket. A high school kid can sell you a car, but it takes experience, creativity, and problem-solving skills to handle a situation like mine. I had spoken to several dealerships that promised they could help, but their hands were tied when it came to anything beyond standard deals. Johnny, however, is a true problem solver, and that's what sets him apart from the competition. As a sign on their building says, "When the competition gives you a concussion, see me, Mike the Russian." After finding the truck on Cars.com, I filled out the financial info, and Johnny came back with a pre-approval. Unlike most dealers who just want to get you in the door, Johnny understood that pulling a camper around town to shop wasn't feasible. Everything was ready when I arrived. Another dealer had demanded I retrieve my Jeep's title from my storage unit near the Canadian border before even starting the process--a 500-mile round trip with my service dog I couldn't manage. Johnny, on the other hand, told me to just show up with the vehicle. "We take care of everything," he said--and they did. A quick call to Geico to transfer insurance was all it took. When a snag came up with the title transfer, Johnny personally drove my dog and me to the bank to get it notarized. In 30 minutes, we were back finishing the all-electronic digital paperwork, including the vehicle payoff--which exceeded the trade-in value by thousands and was already more than any other dealer had offered. Then, after the deal was approved, Johnny told me they had replaced all the brakes--including rotors--and put new tires on all four wheels while prepping the truck. On top of that, he threw in a 60-MO / 60,000-MI warranty on all major components--without changing my monthly payment. For most people, a vehicle is vital transportation--but for me, it was survival. I needed a truck with a 7-pin plug to charge the camper battery, which powered the heat through the propane tank. Johnny understood the stakes and delivered when others failed. What sets Johnny and Michael's Auto Plaza apart is their honesty, creativity, and commitment to their customers. Johnny isn't just a salesman--he's a problem solver, and I'll always be grateful for his help. If you're in the market for a vehicle and need someone you can trust to go the extra mile, Johnny at Michael's Auto Plaza is the person to call. Thanks again, Johnny!

This has got to be the best service I've ever gotten while buying a new vehicle. Johnny was very easy going didn't try to push any vehicle on us. If your looking to get a vehicle I would definitely suggest stopping here first. We have so and so credit and they were able to work with us.

Had a great experience with Johnny. He’s got a great personality and is very happy and upbeat. Everything was very simple, easy and well explained. Very happy with the overall experience. Would recommend to anyone looking for a car. Thank you for my car! I’m extremely grateful :)

Johnny was fantastic! He assisted me with my new vehicle and was incredibly knowledgeable and transparent. The numbers and facts were open and clearly explained, with no hidden gimmicks. He was very time-efficient, and I truly appreciate his help. It was a please working with you.

Went down to Michaels auto on a whim looking for a used truck! Johnnie was extremely professional and helpful! Gave me a wide range of vehicles to chose from in my price range. Johnnie made this process incredibly easy for my first time financing/buying a new vehicle! DONT hesitate!

Went here after losing our Nissan Pathfinder in an accident. I read the reviews and saw that their selection was pretty diverse. I went up and we met with Johnny. He was straight forward, listened to us, gave us suggestions, and was able to get our loan approved and had the car ready for us in two days. We ended up getting a 2014 Chrylser 300 AWD with the v6. If you are in the market for a used car and don't want to be hassled, give Michael's a shot. When it is time for me to transition out of my truck, I will be giving them another call to see what inventory they have. All in all, this was a positive experience due to the quick processing, knowledgeable team, and good selection of used vehicles. Totally recommend checking them out if you are in the market for a god used car. (remember to tell them Craig DeLong sent you if you decide to buy a vehicle)

A great and hassle free buying experience! John my salesman and Michael the owner went out of their way to make sure everything was perfect on my 2014 Acura RDX. Please stop by and check out all of their vehicles, you won't go wrong!!!!

Michael’s Auto Plaza was absolutely superb and exceptional with their customer service and finding me the right cars that I desired with in the past 3-4 months😁. Back in late August, I needed to trade in my 2016 Nissan Rogue SV with 183,000 miles. I was just inquiring about looking for a Honda CRV that I wanted. They had a 2017 CRV on the lot with 50,000 miles in mint condition. After a few days, I immediately received a surprise phone call from Johnny that made my day. Johnny made my stress go away with putting me in my new CRV come true including making it as birthday gift for me before my birthday in September . Unfortunately, 3 1/2 months later in early December 2022 prior before Christmas, I slid into a telephone pole on black ice and my 2017 Honda CRV was totaled. I immediately called Johnny and told him about it and he told me not to worry they would have a car set aside for me. I wanted to get another CRV so went to a well known Honda Dealer in the area to purchase a great deal on a 2019 CRV but I had to come back to home at Michael's and Johnny and Michael worked out a deal I was unable to walk away from and as of today, Johnny and another staff member delivered my new car to me. I am in my new car a 2018 Toyota Rav 4 LXE with 18,000 miles and my favorite color PURPLE. Cant make this story up folks. This is what happens at Michael's Auto Plaza. Michael's always comes through for you and goes above and beyond to make your experience the BEST. If you need a dealership to fight for you, looks out for you for a new car or upgrade your current car. Michaels Auto Plaza is the place to do business. Their sales team and owner Michael treats you like family and you will not be disappointed! When you go to Michael's "They make dreams come true!🏆😊🎁🚗

Johnny Torre helped me out with getting a new truck. He has great customer service skills and explained everything to me perfectly. This was the first vehicle I purchased from a dealer and at first I was a little nervous but Johnny did great walking me through the process. Thanks Johnny!

Johnny was amazing and super efficient. Made this the easiest car buying experience I've ever had! I'm in love with my new car and already looking forward to my next purchase.

So I’m a first time buyer from a dealership, and I was helped by Michael Severance. I originally had my eyes set on a Honda that I saw on their website, but I wound up leaving with a newer and better Nissan off the lot. I didn’t think it was possible, but Michael made the entire process easy and care free. Plus, was able to still make my budget! The care and patience I was given was more than exceptional. He even went an extra mile for me to really help me out. 10/10 would recommend to any buyer!! (My beautiful Nissan that I’ll cherish forever lol)

Me and my Fiance came to Micheals from CT because they had the exact truck (Ram 3500 Cummins Turbo Diesel Regular cab) we were looking for. We came up to test drive it and check it out. The staff was so great and helpful, the salesman, MIKE, that helped us through the entire sale was just amazing. So nice, so helpful, wasn't pushy what so ever! They had the entire truck detailed.. minor things that we noticed fixed and everything ready to go for us later in the week when we came to pick the truck up. The entire process was so easy and unstressful. Our CT plates and registration arrived 2 weeks later as he said they would. I've never had a better experience anywhere buying a car and would def go back to them in the future!. There has been absolutely no BUYERS remorse with this purchase. Couldn't be happier. Thank you!!

This experience was one of the best car buying experiences I have ever had. Worked with Mike Severance, I flew in and Mike picked me up from the airport, had the car checked out at a local Infiniti dealer and they reported no issues so I purchased the car and drove it 11 hours home. I even waited a few weeks before posting this to make sure no issues would pop up and the car is driving great. Thank you Mike for making this an exceptional experience!