What clients say about Lisi's Towing Service in Brewster (NY)
I have to give a 5 star rating , Gavin the tech that came out on the NYS Thruway this morning and got me back up and running was such a professional, he asked what was going on , he immediately knew what the problem was and repaired and explained the problem, i hope his superiors get to see this and Gavin as well , thanks again for the prompt repair and for a great mechanic
I do a lot of work with and for N.Y.S.E.G. and Lisi's is a local family owned, and run, towing company that will also transport materials, as that which I requested. They priced the job competitively, scheduled and completed it safely and quickly, and were very professional and courteous throughout the entire transaction. Just plain old fashioned excellent service that I will always highly recommend.
I’ve been using them for the past few months for towing and service. By far one of the best around! Their service both repair and towing is above par. They go above and beyond to satisfy their customers and get the job done. The saying you pay for what you get definitely applies here! Definitely 100% worth it!
The other night my daughter blew a tire and called my 2 sons to help but nobody could budge the lug nuts. The temp was 4 degrees. I called Lisi's and Marie stayed with me giving updates on the driver's whereabouts and eta. When Billy showed he worked diligently to remove the stubborn lug nuts in order to save us the cost of the tow and get us back on the road. It was like we had a friend of the family on our side. Thank you!!!
Got a flat on a rental on a Friday afternoon in the rain. Came in a scared madwoman and everyone was preposterously nice and so helpful. Thank you, Lisi’s!!
Hello friends, don't go to their service center, the price is very high, they don't understand that things are going very badly in the trucking business right now, we can barely pull out the bills for the truck, for the trailer, downtime without cargo, and also the stops on Monday, I made a delivery next to them, on the way the tire burst, something got under the wheel, according to the review, I came to them, parked right at the gate, they changed one wheel and then they charged me $745 for Chinese tires of unknown origin, replacing one wheel cost $247, a mobile call cost 45, for the old wheel three times more $30, for the Chinese tires 395, plus taxes 8.? and that 745 is better to go to others for repairs who will charge you $45 for replacing one wheel, finally I will tell this company that you can't do this to truck drivers, we didn't leave our families because life was good, we don't see our children and we risk our lives
This place is awesome! Bill was our tow man and he couldn’t have been more kind and helpful. We broke down on a family vacation and he picked up our family in another car and then came back to tow our vehicle. He was even kind enough to give us a lift to a local hotel too. This place is highly recommended! I had to leave my truck there and the shop fixed my truck for a reasonable price. Lisi’s towing helped us out! Fantastic company! Trustworthy and kind. If you ever need help in their area give them a call, you won’t be disappointed!
Having my 2003 Beemer flat bedded out of the driveway for the last time to a mechanic, on the first part of its journey to my grandson in Colorado, was a milestone. The young man Blake who came from Lisi was outstanding in his careful and experienced handling of my car at every step. It was a bonus that he was also courteous and pleasant from the moment he stepped out of his truck.
Cannot say enough about the professional and courteous service I received. My car died in Dutchess county and Lisi’s came and towed my car to Carmel where our mechanic is.
Brett from Lisi’s went above and beyond to try to remedy the issue before having my car towed. He was very personable and a perfect gentleman! Totally recommend and will definitely use them again
10 stars!
My name is Michael Dumond and my Fiance name is Jennifer Gregoire we are posting this review to share our experience on Saturday 4/26/25 to tell everyone how awesome Brett and his partner were we broke down with Diesel truck and very large 5th wheel camper near Newburgh NY they showed up quickly hooked up our camper to tow truck and put truck on flat bed drove us and our stuff to house in Bethany CT back camper up and truck perfectly into place what amazing guys so professional very nice and would absolutely 💯 recommend your company to friends Thankyou Lisi 's Towing Service!
Our 26' transport vehicle broke down today on the highway in the middle of our busiest season. The tow response time was very quick. Our tech today was Matt. Matt's very knowledgeable and proficient at his job. He worked quickly and efficiently. He had our driver back to HQ before 10am. Thanks to Matt, we're able to keep our commitments to our customers for today's deliveries. Today is another reason why we have used Lisi's in the past and will continue to use them in the future. Thanks Matt!
Very amazing company, Claudia was quick to get back to me for helping tow my truck with my bikes in the back and Their driver Marc was really helpful. Very amazing service and very respectful as well. Thanks a bunch
I cant remember his name but he was tall and blonde and it started with a G i believe. But he was awesome! Came faster than i was told he would be there. Diagnosed the issue quick gave me a solution got too it and was able to ensure i got back on the road safely. Im sorry i forgot yournname brother but i hope they put the pieces together
MATT WAS AWESOME! My truck broke down on the highway, I reached out for help, Matt showed up in under 15 minutes!! He was super courteous and professional. Hopefully I never get into another bind like this but if I do, I know Lisi’s got my back!!
Absolutely outstanding service. As the owner of a small Trucking Company getting back on the road is vital to Our Success. We had a wheel seal fail and no one could get us in for at least a week. One call to Lisa's and we were able to bring the truck in immediately and they got right to work. Anthony Junior was amazing to work with and goddess in and out in 3 hours. As with a lot of repairs usually one thing turns into many and that was the case what Anthony had Solutions as soon as we found out more parts that were needed. We will definitely be repeat customers and you can't beat the price for the work they do. Top Notch company with top-notch employees. Thanks guys
The office is friendly & professional. I was able to get an appointment quickly & my car was taken care of in a timely manner. Very pleased with their service.
Had an outstanding experience with Lisi's Towing Service and I cannot recommend them enough! From the moment I called, their customer service was top-notch. The dispatcher was friendly, professional, and assured me help was on the way. The driver, Bill, arrived quickly – even earlier than expected – and was incredibly courteous and knowledgeable. He handled my car with care and made sure to explain the whole process clearly.
What really impressed me was how smooth and stress-free the entire experience was, especially during what is usually a frustrating situation. The pricing was fair, and there were no hidden fees or surprises. I’m so grateful for the peace of mind they provided. If you ever need towing services, look no further than Lisi's Towing Service! Truly exceptional service from start to finish.
Semi broke down due to a cooling issue. Matt and Tony came to the rescue. They were extremely professional. The got my tractor and trailer out of harms way quickly and to a shop in a safe and timely manner. AWESOME job guys
Matt provided exceptional customer service, promptly addressing my situation and ensuring my safe return home. I express my sincere gratitude for their assistance.
Got stuck in the snow with an 18 wheeler in NY. Even with chains, I couldn't get out. Almost lost the cargo, as it was tilting. I called them and they were on site within 45 min. Brett winched me out within 30 minutes. Really professional and friendly. No wasted energy. Price was fair. Paperwork process was easy. All electronic. Got the bill by email. Love it!
Thank you for a job well done!
My son was arrested on Fourth of July at 7 pm.We came to get car next day,early afternoon.We were charged an extra day! The guy who cleaned the window on our car was not friendly.He just scraped windows and walk away.I was sitting in the car wondering if I can drive away or what should I do.To pickup cost almost 500 dollars,less than in 24 hours.Is it good place?? Not sure how people can rate this business 5 stars.I felt depressed after this service.
The worst imaginable place. Customer service nonexistent. Place is a complete ripoff. They will only take cash for services. In today day and age ONLY CASH! My brother was pulled over and his car got towed to Lisi’s. To get his car out was$500 in cash… he was pulled over at 8 pm and next morning when we came to get car, we got charged for 2 days of storage. Hasn’t even been 12 hours of storage yet was charged for 2 days. Crooks!!! DISGUSTING!!!!
OUTSTANDING SERVICE, WHEN EVERYONE ELSE SAID THEY DIDNT HAVE ANYONE, OR THEY WERE TO BUSY THESE GUYS TOOK CARE OF US THERE TECH WAS AWESOME TO WORK WITH !!! HIGHLY RECOMMEND THANK YOU AGAIN
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