Brewster Auto Wrecking & Parts JunkYard in Brewster (NY)

Haven't installed engine, good buying experience. Staff were all friendly and helpful. Oil pan was cracked on the engine, they gave me a fair discount, I am happy with the deal.

Nasty people. Dorothy the assistant refused to give me warrenty but wouldn’t still sell me the part as is bc a part wasn’t off the same exact car but off the same motor and same exact part on my car, but was quite mean about it. And the guy on the phone was also quite mean telling me he knows who I can bc Dorothy and to not show up or call until the part was ready for pick up and has been 3 days since then and haven’t received a call that it was ready. Place deserves 0 stars. Worst junk yard I’ve been to in the last 5 years of working on cars. Crazy that management lets people like that run there business. DO NOT TRUST THIS PLACE! DO NOT LET THESE REVIEWS MAKE THEM LOOK GOOD! THE 2.3 STAR RATING IS A ON POINT!

Bought a engine that was "stated to be low mileage, in good running condition" went and bolted all Accessories on motor, trans, turbo, belts etc, to drain the oil and sludge, tree bark, followed by a TON of metal flake, rod bearing on piston number 2 was beyond toast!!!! A month later still fighting to get money back or some type of Compensation, nothing but the run around, everyday another excuse, ohhh the owners not in, we need photos, etc and the rudeness over there like I'm the one we sold them a bad motor. The run around to say the least, I'm a business owner and this was for a customers car that is now on stand still, while owner of car is still out money and a motor. Terrible business practice, stay away at all cost!!! Wish I would have read reviews earlier 🤦🏻‍♂️

These guys are scammers. Try to pay you less than half the price your items are worth!!! Then resell to people in need for TOP dollar or simply sell off the valuable metal. Total con artists lol! Stay away, what clowns

I bought a rear differential for an 06 Chevy Express 3500 cutaway. No one had this thing used in the area. It costs nearly 3k new. Carl was able to locate one for 1600$. Sadly the shipping company lost it but Dorothy was able to find it and get it shipped to my mechanic. Great job!! The unit was very clean and in good shape. I highly recommend this place.

Went to purchase a wheel that( came off from a “93 Chevy 1500 4x2. )Told manager that vehicle is 5 lugs and NO 1500’s came with 8 lugs.I was berated after that I asked for refund.Manager states that “no refunds for customers error”. I showed him on car-parts the right wheel.poor customer service no people skills and definitely no car knowledge and to top off not humble enough to listen and learn.meanwhile Dorothy and Andres are more friendly and ready to listen more.2 ears 1 mouth there is a reason for that.anyone could look it up the application for that vin number.the information that I gave them is on the invoice picture below.say no more

I received amazing customer service for Karl. He send me photos of the Rear Sub-Frame I needed and helped me find one that was in the best condition. Great communication, very professional, fair and reasonable prices. I plan on returning shortly for the next project or item I need.

Dont trust this company. They do not honor core charges and sell motors with missing parts. I purchased a WRX motor with parts missing they didnt say wouldnt be missing. Makes you wire the money instead of using credit card to stop charge backs. Beware of this fraudulent company selling bad parts.

Ordered a transmission in July. It was installed two weeks later. Called and advised of such based on what the mechanic told me. Dorothy took my mechanic's info, they contacted my mechanic to verify that the transmission was faulty and agreed to send a replacement. A week goes by, no contact from Dorothy. I called asking questions about the transmission. Mileage, tracking number, etc. They NEVER provided any info. Instead I got Dorothy who sounds as if she smokes a pack of Newports a day yelling at me for being upset and inconvenienced because now not only have I wasted money getting the transmission installed; I'll have to pay to have the trash one they sent me taken out and the replacement installed. When I said don't yell at me she said "I'm not yelling at you. When I yell at you you'll know it and trust me, you don't want that." Guess I should've been scared and shaking in my boots! Lol. Anyhow, I filed a dispute with ebay and my bank and left feedback regarding the situation and their response was "used parts go bad." I picked my vehicle up the other day and considered the $1500 I paid for it and the $1800 for installation a loss. Save yourself the trouble. Purchase elsewhere!! Unless you have money to waste.

Well where do I begin? Well after me calling at 14 times in one day I finally got Dorothy to give me some information about when the engine we bought would be shipped and that information only took a weeks more phone calls!! So when we got the engine we hadn’t even put it in the vehicle our SCE certified mechanic said it had NO compression!! That was after Dorothy and the website said they would send us a video of the engine running and they NEVER sent that either! So now I have a worthless engine I can’t use and Dorothy will not return any phone calls or emails!!! DO NOT BUY ANY THING FROM THESE PEOPLE!!! They’re THIEVES AND LIARS!! I don’t know if they see these but I welcome them to prove me wrong because I have documentation with emails they’ve received!!!

I'm very happy with the service I was giving when I purchased a very technical V8 Audi motor from them. They removed from vehicle almost immediately and with no damage from removal. They stood by motor and had complete Carfax before I purchased. Very quick to return calls. Nice to know they are there

They had the part I needed ready to go at the office waiting for me.

I made the mistake of not entirely trusting the negative reviews on this business. I would avoid it at all costs my god what a disaster. Thankful I needed something simple and they still managed to screw that up. I knew they were suspicious when they needed 100 dollar deposit for just a mirror. 🤦🏻‍♂️ What was I thinking. Ended up getting me the wrong one and had to deal with a very distraught lady. What a nightmare

Worst place ever. Still waiting for a part to be sent to my mechanic who is equally terrible. They sent 3 defective parts so far. Now we are waiting for a 4th presumably defective part. My car has been in the shop for 3 months. Worst mechanic and parts experience of my life. DO NOT USE these people for anything. I wish I didn't have to pursue legal ramifications but unfortunately that is something you must be prepared for if you use this place. Amazing how people run businesses nowadays. Please adhere to the warning to save yourself from misery later. You have to put 1 star in order to post a review but this place is a NO STAR establishment I wouldn't send my worst enemy to this place.

Stopped by there last week as I was trying to find a donut spare for my Acura. Tried about three other salvage yards in the area and none of them had it and none of them offered to find it for me. They didn't have it right there but they took my number and got back to me within 24 hours as they could order it for me. They gave me a very fair price, I ordered it with my CC over the phone, and they had the tire in about two days. I picked it up and it was exactly what I needed. Couldn't ask for more.

BEWARE!! SCAMMERS, they'll sell the same engine over and over and change part number on their website to resell that engine again an send you a completely different engine.. should of listened to the peoples reviews and went with different company! i purchased a engine and paid extra on a specific engine in the picture and purchased it as a long block. what i recieved was a rusted engine that clearly wasnt the same engine in the picture with unknown miles on it. was wrong engine and it grinded when turned over, i called right away and the lady who answeres the phone was completely rude and they are a company i would never advise to anyone.. there went 2900$ down the drain.. id give zero stars if it would let me..all the positive reviews on here is clearly from people who work there!! haha place is a joke.

The worst experience ever. On my third non-working Subaru transmission installed by a certified mechanic. They never return calls and the "technician" is useless, incompetent, condescending and unfriendly. There's no way to get a hold of anyone there in a management position. It absolutely is a scam and they don't come close to standing by their customer service commitment. DO NOT BUY FROM THEM. No refunds, no help, complete run-around and out $350. Contacting the better business bureau and my lawyer today. Unfortunately you can't post zero stars. They deserve negative stars.

Brewster has been amazing in every way. The went out of there way to locate a part that I needed. They were very punctual with call backs and had good communication. Will 100 percent be doing more business with them Thank you guys.

Fraud, plain and simple. We paid extra for a specific low mileage engine out of an automatic, and were sent an engine out of a vehicle with a stick shift, and one with obviously higher mileage. Were it not for the transmission issue, we would have been duped into thinking we had gotten the lower mileage engine we paid for. To me, this is no different than rolling back odometers on used cars.

Do not order from these people. I paid $1200 for a engine. I found it on ebay. They told me too call them direct and order it will give me a better deal. That was a lye. It suppose to have 87.000 miles . I found the serial number on the engine and here to find out it has almost 300.000 miles on it. The timing case was busted up. Oil everywhere. The oil filter looks like it was never changed. I called them and they said just clean it up and put your old timing cover on. And it runs great. I asked them several times for vin off the vehicle it came off of. Would never give it to me. I found it my self with some digging. I could of got that same engine prob in way better shape for 600 around here. Never do business with them beware they will say it has low miles when it doesn't. If you look everything they sell has really low miles. They do they so they can RIP you off. I should of looked up reviews first. There is a couple people say there good. Them people prob know them or they bought something small that dont matter. I asked them to send me a engine that is right and with the miles I bought it with. They said we can give you a refund if I pay for shipping and send it back. I dont believe they will even refund me I dont trust them at all. My mechanic said i been putting in engines for 30 years and never seen one this bad. And he said it cant have 87000 miles that's why he dug Into it and I have to find another one. I'm not putting a engine in that looked like this into a 8000 dallar car.

On 2/5/2021 I Called Them For an Engine That The Listing Price Was $5,500, I Wanted To Pay With My Credit Card to Be Protected, But the Sales Lady (Dorothy Roeglin) Convinced Me That if I Will Make a Money Wire it Will Be Only $5,000 So I Agreed. Later On When I Received The Engine, From The Get Go it Didn't Start and Made a Bad Noise From The Crank Shaft Event Tough I Put a New Oil+Filter... I Decide to Call Back The Shop and The Same Sales Lady Answered The Phone And Right Away She Said There is No Warranty Because 30 Days Past, I Said That's OK if The Engine Was At Least Working 30 Days, But it Never Even Started, Also i Sent Her Photos That The Crank Shaft Bearings a Defected..., I Even Begged Her To Speak to The Owner, And He Never Even Returned My Calls and Emails... My Conclusion That She Sold Me This Engine Knowing it's Defected, And That's Why She Convinced Me To Pay By Wire and Not My Credit Card to Avoid Me The Option of My Credit Card Protection, And Also The Disregard of All My Emails and Phone Calls, Prove it All... Yaniv Murciano.

Absolutely trash. Bought a spindle and came damaged. Wouldn’t return and only offers store credit. DO NOT USE THESE GUYS. They’re scammers and keep your money. Buyer beware.

the worst place to shop I have bought a Subaru engine with problems they have not returned my money they do not respond no warranty

These guys are awesome. They are about 45 minutes from where I live (I couldn't find the part I needed close to me) so I drove out there and it was worth it. I'll definitely be using them again. They were not only kind, they explained in detail what I needed and why I needed it, measurements etc. Asi is the gentleman that helped me and I give such gratitude to him. I never write reviews but I wanted to take the time to write this one because of the excellent service I was provided. Thank you so much guys!

Terrible customer service. Handed me the wrong grille and insisted it was our fault when it wouldn’t line up. Kept placing blame on the auto body shop rather than taking accountability for giving me the wrong part. Stay away unless you want hassle.

I called and had help within three rings, They knew what i was talking about" windshield wiper trans" and had it pulled within two hours, called me back and i picked up. Right part, works perfect, good price great service, nice people, will be back.

Guy told me he was giving me “a deal,” but then Later realized he gave me a part that was a little bit broken. He spent the whole time sweet-talking us, too, probably hoping we would overlook anything weird that happened. At the end of the day I got what I needed, but I also definitely don’t trust these people and will not come back.