Mike Jr's Auto Repair in
Rome (NY)

Locked my keys and work things in my car, Dan came within a reasonable time, he was so kind and respectful. Price is a reasonable amount! Highly recommended and will be putting up their number for my nursing crew! Thank you guys so much!

Towed my car. Was there within 30 minutes and car was on the flatbed in 5 minutes.

I brought my truck in recently to have a full diagnostic done. They told me when I went back there that my truck needed a new motor. All it needs is the fuel pump replaced. They became nasty and violent towards me when I told them that they were wrong about it needing a new motor. I would not recommend anyone going to these people to have their vehicle fixed because they will tell you that your vehicle needs something when it doesn't just to get money out of you.

I absolutely love them. They worked with me. We’re very honest of what I needed done. I got a quote from another person for $4000 and that wasn’t even close. Some mechanics lie to you but them they are amazing. I definitely would recommend I will be going here forever.

Great people to work with Mike is a great guy always help me out

Exceptional towing service! Won't use anybody else......AAA tried to bypass him.....not having that! Will be calling for another tow tomorrow!

worst receptionist i've literally had to deal with in my entire life. i don't say this lightly. i used to be a healthcare receptionist LMAO

Needed to get into my locked car. AAA didn't send the request through, but after I called them directly, they were there super fast. Friendly roadside technician, had me back in my car in seconds.

Great service and very nice employees. When we have a problem with our vehicles, Mike jr's helps.

They damaged my car and won't take accountability for it. Funniest part was they said they would show me the video and photos of the car before they towed it to their shop to get it fixed picked it up

I have no idea how these guys are getting good reviews unless they're writing their own. Had these guys pick up my car due to u-joint/drive shaft breaking. I was told a week before being able to get it in and looked at, and I was ok with this. I kept calling for updates after the first week and a half as I had never heard anything about it. Finally, towards the end of the second week on one of my calls in, I was told it was in, and they were jumping back and forth between my car and tow truck. In the middle of the third week, I called in again as I still haven't heard anything was given the same excuse as the week before. Got off the road week after and physically went to check on car and lo and behold car was under a bunch of snow. They did not even move it from where they dropped it. These guys blatantly lie about the status of a car and prioritize tow work over shop work. Not to mention, the owner can't be bothered to be there and get his lot plowed. I caution anybody who calls this shop to do so with a grain of salt.

Got my car both towed and repaired here. Awesome people, quick repairs, great communication, and aren’t taking you for every penny you have. Will be the only place I go.

Thanks Mike Jr's Auto Repair for saving my night! I took a wrong turn in a parking lot today, AAA had me waiting hours. I'm very thankful for how fast and efficient Mike from Mike Jr's got to me.

Through geico mike was sent out to pick up my car which was disabled at a Dr office in Rome. The driver Allen called I missed the call I called back 10 minutes after for hi. To tell me he was already home not going back out as he didn’t see my vehicle! Mind he was looking for a totally different vehicle not mine! Insane and ridiculous you pay for this service.

These gentleman are life savors.... my wonderful dog decided to lock my car when I got out with keys in and fully running. To my demise of trying everything and nothing working I called mikes for help. They were very understanding and came to my aid with in minutes... they even called on the way to let me know it wouldn't be long. The gentleman was very friendly and kind and had my door unlocked in 2 minutes. I'm so thankful and his last comment is what really made me want to write this.... " if its a kid or dogs locked in I'll be there in minutes" and thats just what he did with a smile on his face. So thank you mikes towing you guys are life savors.

They were very attentive to detail, noticing that my inspection sticker was expired, doing the inspection and replacing it. Thank you for that. I’ve lived in Rome 2.5 years and was nervous taking my car anywhere. I'm glad I brought it here.

This is an honest garage! Which is few and far between nowadays. I love local family ran, small businesses, such as Mike Jr.’s! Especially when the business has that “family owned/operated, environment”, even more-so when it comes to auto repair! He’s been in business for years!! The mechanics are knowledgeable and friendly as well as the front desk clerk(s), if it’s a last minute thing, they will do their best to get you in, (call ahead to be sure.) If you ever have to wait, it’s worth it, as your vehicle WILL be taken care of right, and you’ll feel welcome! Unlike the franchise competitors! You aren’t just a dollar $ign!

Had to get my car towed, and this shop was subcontractors for my car brand roadside assistance. Driver showed up and was professional and nice. We had some trouble with the manual key preventing us from putting the car in neutral, so the driver went and got a different truck that would allow him to still tow the truck without damaging it.

I would like to say that the branco wasnt listed for sale in the first place. And your acting like its a brand new vehicle. Why would you write a review when you never done bussiness with me before. This is more of a reason why im glad I didnt sell it to you beacuse you obviously have no probelm leaving bad reviews on people you never done buisness with. - Mike Jrs Auto Repair

When my car battery died in town, a Good Samaritan gave me Mikes Auto repair number. After I gave them a call, A tow truck was at the breakdown location in 10 minutes, jump started the car and installed a new battery at their shop at 8pm. They didn’t charge me for the dispatch or the labor. These guys are extremely kind and helpful.

My van broke down on the way home from Chicago, these guys were really quick to get me towed over for a look. By the next morning they had the parts for my coolant system and I was out of there for very cheap early afternoon. Super friendly, great service! Thank you!!

They are the only ones I trust with my car. When Monroe quoted me $1000 needed in repairs, I brought it to them and found out I had been lied to which I suspected. They make their money honestly And don't try to give you the mechanic slip. The repairs have always been done right the 1st time. Only place I'll go in town.

I was stuck on the side of the road this morning. I called AAA and the driver that arrived was friendly and polite. He towed me to a nearby shop. I’m sorry I forgot his name, but he was very considerate and helpful! Just wanted to give him and this business a well deserved shout out!

Honest and excellent service! Excellent staff and an asset to Rome, NY. I was talking with my wife the day before her vehicle went in and estimated what it would cost if it was the wheel bearing so we could plan our budget for the rest of the month. It was and he came in right at that number.

Used this company through AAA on Easter to unlock car door. Service guy was very nice and friendly. Spoke with dispatch on phone prior to arrival due to poor service in ADKs and he was also very professional and nice. They drove over an hour to help us because all other local garages were closed for weekend/ holiday. Grateful these guys were open and willing to make the trip, would recommend!

I had a pretty horrible accident, And the car was totaled. Mike Came out to get the car and I didn't really get a chance to introduce myself that night. But when I came the next day to go through the car, I have to say he more than helpful. I didn't know anything about what to do after a wreck and he defined the difference between the inspector and the claims agent. Because of him I had an easier time navigating through this insurance mess. And he did nothing less then look out for my best interests. TY again!

Hadn't been to Mike Jr's for over a year, cuz I no longer had a vehicle. Before that, they did work on my car and never ripped me off. I have an issue with a vehicle I recently got so I stopped to talk to Mike. We agreed on what we thought it was, got an estimate, ordered the part, and made an appointment to have it done. After an hour or so (busy place), Mike told me it wasn't that part after all and explained what it is and what it would cost. When I asked him how much I owed him for his time today, he refused to accept any payment. Now there is an honest, locally owned business man!